"This app will not work on your device" message in Store

[ibbbo]

Hello,

I'm experiencing some issues, regarding a lot of Modern Apps. I own Lumia's phone, laptop and tablet - all with Windows 10 PC/ Mobile.
A lot of apps, that I used before, now are not available - when I open some of them in the Store, I receive the message "This app will not work on your device" on both my laptop and tablet. When I own the tablet before 1-2 weeks, most of the apps, under "My Library" were not available already for download/ install. Today, I mess up my laptop, and did a fresh install of Windows 10, and apps, that I used before this fresh install, now are not available for download/ install, too.

What is the reason for that? Obviously, the problem is not hardware. Is it possible to be connected with the licenses or something?

I hope this could be corrected - it's so annoying to use these apps only on the phone now

Thank is advance!

 

[ven07]

Don't think it's due to licenses.. The apps might not be recognizing your devices as compatible :/ If the apps are universal they should work just fine.. Did you uninstall/reinstall?

 

[ibbbo]

Hi, thanks for your replay.

The apps are not universal, as far as I know. I can't do anything with them when I open some of these apps in the store, the "Install" button is greyed and the message appears near it.

It's weird, I installed the Windows as previous, nothing changes, but now I can't install these apps. and why my tablet is not compatible to... it's running a full version of Windows 10, not a RT or other...

 

[hb1x]

I'm not sure, but maybe, removing your old devices from your Microsoft account will help.

 

[ibbbo]

I'm not sure, but maybe, removing your old devices from your Microsoft account will help.

I tried that - no luck. I even create a new Microsoft account, and sign in Windows and Store with it...still the same

 

[ven07]

Can you check if the apps will work on a 8.1 pc or laptop?

 

[ibbbo]

Not right now.... I tried so many things. One of the app is Universal, too... I may try to reinstall again soon... I don't know what else to do.

 

[ven07]

I may try to reinstall again soon

Hope that solves it