I have lost all my pictures when Windows 10 was downloaded, how can I get them back?

[Windows Central Question]

i have lost all my pictures when windows 10 was downloaded

have these been lost or can you help me retrieve them.

 

[gpobernardo]

Re: i have lost all my pictures when windows 10 was downloaded

You would need to create a Windows Central account in order to Reply in this thread, since attempting to retrieve your files would take more than one step and we also need more information:
- what do you mean by "downloaded"? Did you upgrade via Windows Update or did you download the ISO and then perform a clean install?
- Have you tried using a photo-recovery software (such as Piriform's Recuva) and scanning your hard drive?

 

[anon(5327127)]

What account are you logged in as? Did you create a new one? If so your pictures/files would be sitting within another folder inside the Users (Located in C:\)

 

[firewolf3251]

I update from 8.1 to 10 my old files were in a folder called windows old on c drive, might try looking there.