Opening the lid doesn't turn on the laptop, why?

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Windows Central Question

opening the lid doesn't turn on the laptop

I updated my HP Envy to Windows 10 from Windows 8.1. I have it set to sleep when the lid is closed (as it did in Windows 8.1), but when I open the lid again the screen doesn't come on. The buttons light up, the hard drive light shows it is active, but I can't interact with it at all. The only solution is to hold down the power button to shut it down and turn it back on.