Hi all,
My nephews Asus Laptop, which shipped with W10, got infected with malware, so I decided the best way to get rid of this was to use W10's own restart/restore tool
I chose the belt and braces option of "Restore to factory default and Remove Everything" (the last option)
Only thing is this reverted the laptop to 8.1 which i wasn't expecting!!
So my question is, to save as much time as possible and have the cleanest possible install of w10, what should i do?
1) Do i actually have to upgrade the machine to w10 first, and then select the "Remove everything" option?
2) Can i use a boot DVD at this stage and install w10? (will this method format the disk?)
Ideally i'd like a proper format of the disk, (although not completely necessary if either "remove everything" or "restore factory defaults" does do a format???)
Thanks in advance
My nephews Asus Laptop, which shipped with W10, got infected with malware, so I decided the best way to get rid of this was to use W10's own restart/restore tool
I chose the belt and braces option of "Restore to factory default and Remove Everything" (the last option)
Only thing is this reverted the laptop to 8.1 which i wasn't expecting!!

So my question is, to save as much time as possible and have the cleanest possible install of w10, what should i do?
1) Do i actually have to upgrade the machine to w10 first, and then select the "Remove everything" option?
2) Can i use a boot DVD at this stage and install w10? (will this method format the disk?)
Ideally i'd like a proper format of the disk, (although not completely necessary if either "remove everything" or "restore factory defaults" does do a format???)
Thanks in advance