facebook messenger and facebook app problems

[nektarios parasxarakis]

i downloaded both apps and both wont launch... actualy when i open facebook or the messenger the app open for afew seconds and the crashes ... i tried reinstalling them and reseting the store but nothing... all other apps universall or not run fine.. im on build 14316..

 

[Chintan Gohel]

i downloaded both apps and both wont launch... actualy when i open facebook or the messenger the app open for afew seconds and the crashes ... i tried reinstalling them and reseting the store but nothing... all other apps universall or not run fine.. im on build 14316..

it could be because of the insider preview you're on. Can you upgrade to a higher build and trying again?

 

[anon(9603734)]

i downloaded both apps and both wont launch... actualy when i open facebook or the messenger the app open for afew seconds and the crashes ... i tried reinstalling them and reseting the store but nothing... all other apps universall or not run fine.. im on build 14316..

For me, they worked perfectly on day 1 of install, but then day 2 wouldn't work and crashed as per your description. Using a laptop with limited internal storage, I had set for the apps to install to SD Card. I uninstalled the apps, then installed them to the internal hard drive of the laptop and they have worked/opened flawlessly since. I am using Build 10586.218.