Some keys of my laptop keyboard, USB and on-screen keyboard don't work...!

Oct 23, 2017
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Hello everyone!
Some days ago, I locked my laptop and went to a meeting, after I came back I wanted to enter my password but some keys weren't working, I tried with a USB keyboard, same problem! so i tried on-screen keyboard but I had same problem again!!!!!!
so I restarted my laptop again and again, suddenly it worked, but today I have same problem again, same keys don't work again. I restarted many times, few times it's working, but many times I face same problem again. I have to lock my laptop many times and this is a big problem for me. :cry:
My Laptop model: ASUS K556U
My USB keyboard: CANYON
Windows: 10 64 bit
 
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