- Jan 22, 2018
- 2
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I have Lenovo G500s laptop which is trying to update. It is in a loop as it:
1. Reboot to start the update
2. After about 25%, it reboots during the update
3. During the reboot (maybe 15 seconds into reboot), screen flashes, and screen saids reverting to previous version
This cycle will repeat itself.
Using Windows Media tool and USB, I try to do the update.
The error code is: 0x80070057, 0x2000A
The installation failed in SAFE_OS phase with an error during PREPARE_FIRST_BOOT operation.
Help?
1. Reboot to start the update
2. After about 25%, it reboots during the update
3. During the reboot (maybe 15 seconds into reboot), screen flashes, and screen saids reverting to previous version
This cycle will repeat itself.
Using Windows Media tool and USB, I try to do the update.
The error code is: 0x80070057, 0x2000A
The installation failed in SAFE_OS phase with an error during PREPARE_FIRST_BOOT operation.
Help?