Win8 Upgrade (Don't if you have Gateway AIO)

[ibbyj]

I was actually sent the link to upgrade my pc yesterday evening, so I did.

It kind of killed my pc...for now. :/

I no longer have WiFi access, and my PC's touchscreen is not recognized as an input device.

I downloaded appropriate drivers (well, Win7 appropriate) from the Gateway website, and it didn't make any difference.

I called and was on the phone with customer service/IT for about an hour. Escalated to management, and they literally told me that they just didn't have a fix for now.

They took my email and phone number so they could inform me when they had the appropriate drivers. (Doubt that'll happen.)

Also, even though I chose to keep my files... all programs and files were erased.

Not really happy.


FYI my PC model is : Gateway AIO, ZX Series, ZX6971


EDIT:

It looks like since posting this they have updated drivers on their website.

I will inform you if these fix my problems when I get home this afternoon.


EDIT:

I have installed the updated drivers and have restored my wireless network connection, but the touchscreen is still non-functional.

 

[Nataku4ca]

the joy of waiting for drivers eh?