Ok, so I just upgraded my Windows 7 PC to Windows 8. I have a Xbox Music pass, and I was checking out the Xbox Music app. I tried to download an album, and it wouldn't work. I've tried album after album, and I can't download anything. I get an error every time. I can stream music no problem though.
Does anyone have any ideas or has anyone experienced this? I tried rebooting of course, and I uninstalled/reinstalled Xbox Music.
I hope it fixes itself. It's really annoying. I contacted Zune Support on Twitter to see if they could help me. Otherwise, I'll probably try the live chat, but there was an hour and a half wait time last night.
I found this solution and it fixed this problem for me!
It may be due to your audio drivers not supporting the protected audio stream. If youre like me and upgraded to Windows 8, you might find that there arent any newer sound card drivers available. Luckily, theres an easy solution, assuming youre comfortable with editing the registry:
Open regedit and navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Audio.
Change the DisableProtectedAudioDG value from 1 to 0 and reboot.