- Jan 8, 2009
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About every 5-6 reboots, my main PC with Windows 8 Pro will have an unresponsive keyboard and mouse. The lights would be on both the keyboard and
mouse but they do not work. They do work in the BIOS Screen.
What I did in the past would be to remote desktop in and I'd see that one or two of the USB devices in device manager would have a yellow exclamation point. I would disable
reenable them and it would work again. It would once again do it again in 5-6 reboots.
Well, I rebuilt my PC recently and I didn't turn on remote desktop and this problem has returned and I cannot get into my PC at all. I tried different USB ports and the problem seems to be limited to keyboard and mouse
And even searching for instructions, I cannot get Windows 8 info safe mode. I didn't enable safe mode I've seen articles say to do. I even tried a USB to PS/2 converter...I get lights on keyboard still but no input...If I can find one today at work, I may try a pure PS/2 keyboard if I don't end up with another solution...
And of note, I did look for updated drivers for my ASUS MB and didn't find any...I can get to shares if I need to backup my data and rebuild but I for sure don't want to rebuild if I don't have to. And even if I do, I may go back to Windows 7 for now to avoid this problem. It is all in Windows 8 in the devices.
Any suggestions? Thanks!
mouse but they do not work. They do work in the BIOS Screen.
What I did in the past would be to remote desktop in and I'd see that one or two of the USB devices in device manager would have a yellow exclamation point. I would disable
reenable them and it would work again. It would once again do it again in 5-6 reboots.
Well, I rebuilt my PC recently and I didn't turn on remote desktop and this problem has returned and I cannot get into my PC at all. I tried different USB ports and the problem seems to be limited to keyboard and mouse
And even searching for instructions, I cannot get Windows 8 info safe mode. I didn't enable safe mode I've seen articles say to do. I even tried a USB to PS/2 converter...I get lights on keyboard still but no input...If I can find one today at work, I may try a pure PS/2 keyboard if I don't end up with another solution...
And of note, I did look for updated drivers for my ASUS MB and didn't find any...I can get to shares if I need to backup my data and rebuild but I for sure don't want to rebuild if I don't have to. And even if I do, I may go back to Windows 7 for now to avoid this problem. It is all in Windows 8 in the devices.
Any suggestions? Thanks!
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