Help: No customization bar in start screen!

[skstrials]

Ever since update 1, the customization bar at the bottom that you get when you right click on a start screen tile is no where to be found.

I can still move around the existing tiles, but it is not possible for me to resize or remove the tile.

I cannot find the customization bar at the bottom like in this picture.

All I can get is a check mark on the upper right corner of the tile when I right click, but no customization bar at the bottom.

What can I do to get the full customization back?

Anyone else with this issue?

Thank you so much!

 

[vassilis1924]

Hey there!
By Update 1, you mean Windows 8.1 Update 1?
If so, you are supposed to get a drop down menu (which sports the same settings as the customization bar) when you right click a tile. Like this:

Is that what you get?

P.S. The language of my Windows is Greek. Sorry about that. But I think you'll get the point.

 

[skstrials]

Okay this is what I see, I don't even get any menu, and all I get is the check mark at the upper right corner.

Any ideas?

 

[vassilis1924]

(EDIT: I found out that if you select a tile and press "WINDOWS LOGO + Z" brings up the customization bar.
I'm still working on it)
Not a proper solution, but to only get a checkmark you should press ctrl+right click. Maybe for some reason this is reversed for you.

PS: Do you use a mouse or the laptop's touchpad? Maybe it's a driver's thing.

PPS: I will do some research and come back if/when I find a certain solution for you!

 

[skstrials]

(EDIT: I found out that if you select a tile and press "WINDOWS LOGO + Z" brings up the customization bar.
I'm still working on it)
Not a proper solution, but to only get a checkmark you should press ctrl+right click. Maybe for some reason this is reversed for you.

PS: Do you use a mouse or the laptop's touchpad? Maybe it's a driver's thing.

PPS: I will do some research and come back if/when I find a certain solution for you!

Oh YES, Windows logo + Z works!

This should be fine since I rarely ever change my start screen, but I had to switch now.

I am using a laptop touchpad, I will certainly check the drivers.

Thank you again for your help!

 

[vassilis1924]

Oh YES, Windows logo + Z works!

This should be fine since I rarely ever change my start screen, but I had to switch now.

I am using a laptop touchpad, I will certainly check the drivers.

Thank you again for your help!

You are very welcome!

Sadly, I couldn't find any additional info.
But I'm glad I could help even with that little!!

In conclusion, yes check the drivers.
From what i have read, Windows behaves differently with a mouse than it does with a touch screen.
So in your situation, maybe it confuses your touchpad with a touch screen, so it expects you to use touch gestures instead of mouse clicks. (like touch & hold a tile instead right-clicking on it).

Just speculating though.

Please inform me if you find the solution

 

[skstrials]

Okay, just for future reference.

I just found that after I right click a tile and then, swipe down on my touchpad (from top edge to bottom edge), I get a customization bar at the bottom of the screen. But nothing happens if I just right click on a tile.

Anyways, swiping down on the touchpad is not that big a deal, and I don't change the start screen that often, so it is that big a deal.

But it is just weird that others are not having this issue.

 

[vassilis1924]

It's really strange. Who knows...
Have you tried updating the touchpad's drivers?
But straight from the touchpad's manufacturer (e.g. Synaptics)