Windows Phone cannot connect to some WiFi networks

neiltc13

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May 21, 2011
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I got my Samsung Omnia 7 a few weeks ago now and ever since I got it I have been unable to connect to WiFi in two places - at my mother's house and at work. In both places, the networks are not hidden and are broadcasting their SSID. But no matter what I try, my phone always fails to connect to them and gives no specific error message.

I tried changing the security settings on my mother's router (a Huawei one supplied by TalkTalk) but still no luck - the phone cannot connect no matter what I do.

Has anyone else had this problem and is there a fix?
 

jimski

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Dec 11, 2010
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Are the routers using MAC address filtering? Just a guess. I have not had any problems connecting yet, but I have only connected to 4-5 routers so far.

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IamNabil

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Often, I see the problem with cheap wireless routers. The fix is usually to reboot them.

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neiltc13

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No both networks don't have MAC address filtering turned on and I tried rebooting my mother's one many times with no luck.

Hers is definitely a cheap Huawei one. I just wish the phone gave more info about why it couldn't connect. Everyone else at work can connect with their iPhone, Blackberry and Android phones just fine :(
 

jimski

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What are the routers broadcasting? Advanced Configuration Tool has a tweak to enable 802.11n so I assume that is not available out of the box for WP devies. And I further assume you have connected to other WiFi routers successfully.


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jalb

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I can't connect to one particular access point at work. One time the IT guy rebooted it and I connected, but then as soon as the screen went to sleep, it dropped.
 

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