01-21-2016 03:51 PM
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  1. drankurn's Avatar
    Keeps giving error 8000ffff, and will not complete sync,
    tried a lot of things - deleted account and set it up again, tried all different settings like sync every 15, 30 mins, 1 hour etc. tried changing sync last 7 day, 2 weeks etc.

    Also tried deleting emails with attachments.

    nothing is working, HELP?
    06-22-2011 04:10 PM
  2. enahs555's Avatar
    When you create the account in the phone are you doing it all manually or using the built-in Yahoo! Mail wizard?
    06-22-2011 04:35 PM
  3. jalb's Avatar
    06-22-2011 06:41 PM
  4. jalb's Avatar
    okay just kidding please dont hit me
    06-22-2011 06:41 PM
  5. jimski's Avatar
    So I am assuming that your Yahoo account did sync at one point. My Yahoo (premier) account has synced perfectly since January. No errors. Note that occasionally a server will go down, bu if its been more than a day, probably not.

    I was using a secondary AOL account prior to that and every few days it would stop syncing, saying my password was incorrect. Tried deleting, reinstalling, changing passwords, etc. After several hours or a day it would start working. Never could figure that out. My primary AOL account has always worked perfectly, so couldn't understand why this second account constantly failed.

    Sent from my HTC Surround using Board Express
    06-22-2011 11:43 PM
  6. tiny's Avatar
    Haha - nice!


    Well I had an issue where my Yahoo! account started to have issues syncing. It was syncing fine, but giving me an error saying it wasn't. I finally just deleted it and did a new one, and it worked, and the tile also now was a custom Yahoo! one, which I swear was not the case before.

    But it sounds like your issue must be different.
    06-22-2011 11:50 PM
  7. drankurn's Avatar
    it was all auto setup, was working before, now it starts the sync but never completes it.

    I have filed the issue with MS, and after little bit of back and forth, he said they are looking in to it and would let me know when they find a solution
    06-23-2011 08:17 AM
  8. techjunkieforlife's Avatar
    The only time I have email sync issues is when I'm using WiFi only with no SIM inserted. I find that over some WiFi networks other than my home and work that none of my email will sync including the live account but everything else works fine. Never figured that one out either.
    06-23-2011 10:05 AM
  9. drankurn's Avatar
    have tried it with only wifi, only sim and with wifi and sim both on, still no luck.
    06-23-2011 10:54 AM
  10. gerrymad's Avatar
    Try changing your Yahoo password on the phone to something wrong. It will fail when it tries to connect. Then change it back to the right password. I had a similar issue with my second hotmail account and this resolved it.
    06-23-2011 11:04 AM
  11. drankurn's Avatar
    looks like it's fixed on it's own.
    06-23-2011 05:38 PM
  12. tiny's Avatar
    Good to hear. I heard a few other people having the same issue. So it was probably just something on their end.
    06-23-2011 05:57 PM
  13. Neeky's Avatar
    HTC HD7 Win 7
    Telstra (Australia)

    I've looked at other threads about error 8000FFFF but none of them apply to my situation.

    30 hours ago my Yahoo mail synch worked fine. I did not connect my phone to my pc or do anything other than read and send sms, emails, Facebook and Twitter. I have always had it set to "check every 15 minutes" and "last 2 weeks". Never had a problem.

    Out of the blue I went to send an email and noticed the "error 8000FFFF" when it tried to synch. I left it thinking it would sort itself out, but after a night's sleep it is still coming up.

    Everything else is working fine. I have no big emails trying to come in.

    I tried a battery pull.

    Uninstalled then re-installed Yahoo Mail.

    Tried changing pop settings to the ones for Yahoo Mail Plus, even though I'm on Yahoo Mail Classic. I was on Plus 2 weeks ago on my pc, but I switched back to Classic. That was 2 weeks ago and I haven't changed anything since then and the synch was working fine until yesterday.

    I changed settings to "manual" and "last 7 days" and it still came up. I changed it back to "every 15minutes" and "last 2 weeks" and it isn't resolved.


    This can't be an update bug or pop settings issue because I have not updated or done anything since it last worked.

    Suggestions??? I've had no email app for over 24 hours now and it's driving me crazy. Really need it!
    Last edited by Neeky78; 08-08-2011 at 09:12 AM.
    08-08-2011 08:37 AM
  14. ninjaap's Avatar
    @neeky78 is the the email you tried to send still in draft folder (check from PC or browser)? Try deleting it and resync yahoo from phone.
    08-08-2011 12:40 PM
  15. ocoutsider's Avatar
    I have the same issue with my yahoo email, it just started randomly this morning.
    Hopefully it will resolve itself as others have noted, but if anyone can advise on any other things to try, would be grateful.
    08-08-2011 05:45 PM
  16. Neeky's Avatar
    @neeky78 is the the email you tried to send still in draft folder (check from PC or browser)? Try deleting it and resync yahoo from phone.
    I wasn't trying to send an email. It is just general synch - downloading new emails.
    08-08-2011 06:18 PM
  17. Neeky's Avatar
    Ok, an update.

    I have been tweeting with Windows7 support and decided to start back where I was when problem started ie. using the yahoo mail wizard to install yahoo mail on my phone - settings are done automatically. It's slow going and the convo has stopped due to time difference. No changes to settings made.

    Anywayz, all day I've had the error coming up when I tried to sync, then about 25 mins ago I noticed I had new emails. Checked and lo behold, it had synced and 4 new emails came - 2 read and 2 unread. I pressed sync and the error came up again and is still there now.

    So it seems like someone in Yahoo is playing around with the settings.

    I can send but not receive.
    08-09-2011 12:46 AM
  18. ocoutsider's Avatar
    @Neeky78

    Still having the same issue as well. I can send but not receive as well.
    08-10-2011 01:17 AM
  19. Neeky's Avatar
    I've been tweeting @windowsphone7 and they are stumped. There are quite a few people with the same problem and it is obviously a Yahoo settings issue so they are consulting with them to work out what has happened.

    Today I had a few hours where autosync would work but if I manually sync'd the error came up. Now nothing is coming thru again.

    I was able to give them exact times the sync worked and stopped working, so hopefully that helps Yahoo work out what they did that has stuffed us around.

    Where are u ocoutsider?

    I'm in Australia with Telstra. Wondering if it is an issue around the world...
    08-10-2011 05:25 AM
  20. vsf's Avatar
    I assumed it was a problem with yahoo mail. I tried deleting and recreating the account on my phone, but that didn't help.

    BTW, I'm in San Francisco.
    08-10-2011 07:09 PM
  21. Neeky's Avatar
    OK I have managed to solve my problem!

    I noticed that before the error came up it seemed to be trying to sync messages in different batches or groups. It would say "Messages: 0 of 12" and go through to 12 of 12 fine and then it would say "Messages: 0 of 29" and would get to 22 or 26 or something and bam, the 8000FFFF error would come up.
    I thought maybe it is trying to sync the messages in my inbox first, then sync all the other folders 2nd.

    So What I did was create a new folder in Yahoo mail on my pc and moved all my inbox mail to that (all 2000+ emails!).
    Then when I sync'd on my phone it worked fine. No error and inbox showed as empty. I sent a few test emails and they came thru fine using manual sync and auto sync. So it must have been a corrupt email in my inbox. They were all legit ones from friends etc and I had previously deleted any with attachments, but I guess there was one that wasn't quite right.

    Interesting thing is, when I go to Show All Folders on my phone, the new folder doesn't show up. All my other random folders I have created show up, but not the new one.

    So my suggestion is to either delete everything in your inbox on your pc and try sync-ing on your phone. Or if, like me, you need your emails from your inbox, make a new folder and move them all there.

    If that doesn't solve your problem, the other thing to try is to delete all your Yahoo accounts on your phone. Then create a new Yahoo email address on your pc (random@yahoo.com) and add that account to your phone and see if you have any problems. If you do, then it's a settings, Yahoo or service provider issue. If there is no problem, add your original Yahoo account to your phone as well and try again. If the error comes up on that account but the new one you created is sync-ing fine, then it must be settings or a corrupt email like me.

    Let me know how you get on!
    08-10-2011 08:07 PM
  22. ocoutsider's Avatar
    Neeky,

    I'm in Los Angeles, using AT&T.
    Weird thing is, it seemed to do some syncing in the middle of the night when I was sleeping for about 1 or 2 hours as I got some email, but nothing during the day and when I tried to manually sync, nothing came up.
    08-10-2011 11:53 PM
  23. ocoutsider's Avatar
    Thanks Neeky!!!

    Just read your thread. I did something similar to you. Since I started having this problem this week what I did was move my emails from my Inbox from the last 2 weeks to another folder and it seemed to have worked. Like you said, it must have been some sort of corrupt email, but seems to be working now. If things change in the future, I will post an update. Otherwise, I am hoping the problem has been resolved!!
    08-11-2011 12:00 AM
  24. Neeky's Avatar
    Super!!!
    I rekon Yahoo has done something in the split second you and I and a few thousand others were receiving an email and parts of it got f'd up in transmission (I'm thinking of the original Willy Wonka when Mike TV get's transmitted across the room in particles).

    Other people probably deleted their corrupt email before it became a problem, but us email hoarders kept it and it stuffed us up!

    The new folder has shown up now on my phone but I haven't selected "synchronise folder?".

    One day I'll go thru the email and delete the ones I don't need, but for now they can stay in my virtual cupboard and I'll prop a chair in front of the door to stop them all falling out. Looks so tidy!
    08-11-2011 03:17 AM
  25. luc1979's Avatar
    Hi,I have the same issue with my yahoo account not working in the HTC WIndows phone 8S email client.
    What I did until now:
    - I reset the password not to contain special caracters - still not working
    - asked Yahooo for help, they said that they would install an add that should fix the communication with their servers - still not working
    - tryed with my wife's yahoo adress - it is working , so the issue is with may email
    - deleted all the accounts and cookies and history from the phone.
    - tried manual setup
    - I had is working on a tablet and heard that cannot work on two devices, but deleted the account on the tablet also.
    Is is just not syncronizing. What can be the issue??
    04-12-2013 07:45 AM
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