- 11-07-2011, 02:11 PM #1
When you read stories showing at&t, T-mobile, Sprint, Verizon, store reps, blogs, mainstream media, uninformed consumers and the constant bias against WP7? Is it really that bad an OS that NO ONE will give it the time of day? From the launch when we started reading horror stories of how people were lied to and denied access to buying WP7 devices to the current Focus S and Flash launch and stories like these http://forums.windowscentral.com/gen...ion/182914.htm http://forums.windowscentral.com/gen...ion/182873.htm http://forums.windowscentral.com/focus-s-4g/182857.htm. Products like the iphone can be popular, nothing against that but the instant revulsion at the mere mention of WP7? Total unwillingness to even try it? What am I missing, have I somehow been brainwashed into thinking the last 11 months of using my DVP were a joy when in fact it was a total nightmare? Was it all a dream by someone taking a shower?
11-07-2011, 05:01 PM #3
- 626 Posts
Remember WP sales > Android 1st year thats positive right there. Nokia Lumina #1 selling phone in france. MS is now spending money training sales on all MS features which is also great!
Lets face the facts NoDo isn't a great smartphone but Mango changed the game. I dont see why people would buy an Android device rather than a WP at a low - mid range price point aim for those consumers.
In terms of upgrade WP doesn't have a high end device that can compete with the IOS5 and Galaxy 2 I am sure when Apollo and Nokia hit the states we are going to see upgrade packages for WP's not only iOS
Also all the recent reviews about Mango have been great I haven't heard one bad review even people that switched from iOS to Mango mention its a good iOS with a lack of APPS. If WP had a huge APP database it could for sure take alot of iOS users away.
- 11-07-2011, 05:29 PM #5
Its the alllll mighty $. They will sell phones they feel will not get returned because they get commission. I went through a whole ordeal when I went to buy my palm 2. Rep flat out told me that when people ask for the palm pre 2 they usually laugh in their face. Then pushed an iPhone and android device in my face. I kindly declined.
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- 11-07-2011, 06:25 PM #6
When I picked up my Focus S a very nice sales rep that wasn't even the one helping me came over and asked why I didn't want the iPhone. I told him the usual stuff Zune, Skydrive, Hotmail its my ecosystem I need a device for that. Then I asked him have you ever heard of a website called TiPb? he said sure The iPhone Blog sure I go there all the time. Then I told him about my work here at WPC and that we were sister sites and I am an Admin here. Now he was nice about it but he was still trying to sale me an iPhone. I finally had to say "Dood Stop! I'm not interested." The guy helping me saw like some people just dont know when to quit.
- 11-08-2011, 06:46 AM #7
I think I'm turning over a new leaf. From this day on, if I go to a store and they push and iPhone or an android phone on me I will kindly decline. And when they ask why I will give them a nasty answer: why don't I want the iphone? Because I am not an uneducated tool. Are you? Now can I have this one please?
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- 11-08-2011, 06:54 AM #8
The sad thing is how much they lie. Just yesterday I saw a sales rep tell a 50+ year old woman to buy a touch screen android instead of a blackberry. She only knew to ask which had better battery life, and again he insists on the android even though she wasn't tech-savvy at all and had no need for android. Ironically though, when I bought my HD7, I was lucky enough to meet a sensible geek that told me to get this phone because mango would solve everything. Best decision I ever made
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- 11-20-2011, 09:07 PM #12
- 12-01-2011, 03:27 PM #13
This past May I was up for a new phone, and I went to the ATT store and asked about the new Windows phones. Every person I spoke to spoke down about them saying they weren't that good, and that Android and iphones were better. I have used Blackberry's, android, iphones, etc, in the past and always got sick of each one after a while. Anyway, I went with an HTC android and I did enjoy it....but then like always it just started loosing its luster for me.
I found someone on craigslist who was looking to trade phones like me, and I traded for my first WP& phone (focus). I have never been happier with a phone than I am now...and I actually like the fact that no one else has it...now I can be the one to introduce it to them!
12-01-2011, 03:41 PM #14
- 263 Posts
I have experience in iOS, Android and Windows Phone 7.5. After lots of testing, i choose Windows Phone 7.5 over other OS. People don't realize that you don't need to be geek to use Windows Phone like Android, and to pay 2$ or more dollars to unlock features on my iPhone.
12-01-2011, 03:42 PM #15
- 244 Posts
I certainly was looking forward to Mango but I never felt that WP7 prior to the update was a bad OS far from it, it was a joy to use.
Now new features that I really missed such as out of office and better integration to Sharepoint have definately improved my experience and yes I really appreciate the TellMe functionality around texting but I never felt cheated coming from a background of Windows Mobile > Blackberry > Android > WP7 > Nodo > Mango.
What disapoints me is when highly respected consumer magazines such as UK Which? imply that without a dual core that WP is somehow slower than the dual core competition. It does not fill me with much hope that a shop assistant would be any better informed tbh.
12-01-2011, 03:49 PM #16
- 263 Posts
12-01-2011, 03:58 PM #17
- 244 Posts
I actually think Microsoft have been pretty smart with introducing consumer technology and I would suggest it started with the Xbox360. They choose to hold back some features and introduce them in stages when the market was ready and I suspect they will do the same with Dual Core.
They will be accused of reacting slowly but I think it will serve them well in the end after all look at the Xbox which has probably had its biggest Black Friday ever 6 years after it was launched and 1 year after it was supposed to be in its grave.
12-01-2011, 09:09 PM #18
- 174 Posts
When I bought my HD7, the sales guy tried to steer me to another HTC with android.. saying those were more powerful .. bla bla...
But I understand, it's common sense I guess..
Put yourself in their shoes. If they promote something that is less popular, then any complaints the customers have, they would get blamed.
"This phone has no Google Earth"?
"How to install Pandora"?
"I want instagram"
"Why didn't you sell me android or iphone", etc.. things like that, you know what I mean.
But if their customers buy android, or iphone, they are less likely to get blamed for anything because they're already selling you most popular product.
WP is having a tough battle. I guess it depends on Microsoft and how they educate smartphone sellers and buyers, and developers.
Which, unfortunately, I think microsoft is not very good at it...
- 12-01-2011, 11:04 PM #19
The only issues she really had to worry about IRT those devices was physical keyboard vs. soft keyboard. Depending on the person, it may or may not have been a good idea to make the Android suggestion. If she's 80 wearing thick glass I'd probably suggest something other than a Blackberry as well.
- 12-01-2011, 11:34 PM #22
I can't help but wonder if the increase in XBox sales is directly related to WP7. I know that for us, it's definitely a deciding factor. Both my oldest son and I have Windows Phones and I'm considering getting an XBox for Christmas. Not but for my kids, but for myself as well =)
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- 12-02-2011, 05:15 AM #23
I doubt people are buying xboxes because they got a windows phone. Marketing for wp7 has been generally quite poor and there is such poor integration between the platform that I find it hard to believe people are making those types of purchases.
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- 12-02-2011, 05:40 AM #24
I've been to 3 local AT&T stores and at 2 of the 3 the sales reps were absolutely against WP7. One rep told me that MANY of the WP7 devices had issues and were returned, another said he tried it and it couldn't do custom ringtones (I corrected him about Mango), another sang the praises of Android, etc.
Only at one store with 1 rep was there even a difference. I already had the Focus S when I talked to this one rep and he was asking what I thought and he really listened. And he was surprised at some of the features I talked about but at least he was interested enough to listen. I think he will probably learn more about WP7 and give it a fair try. But all the other reps I've talked to are definitely against WP7. Sad.
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12-02-2011, 05:58 AM #25
- 45 Posts
I walked buy an AT&T kiosk in the mall yesterday and they asked if I was looking to upgrade and what carrier I had. I told them I already used them and had a Focus. They asked if I wanted to upgrade while waving their hands over an Android phone. Told them no, I love my Focus. At least if you're trying to get me to upgrade, show me one of the new WP7 since I already told you what I was using and was very happy with it.