- 11-08-2011, 03:42 PM #1
Im not sure why but when I set up exchange email on my new Samsung Focus S I cant seem to get it to complete. It will ask me for the normal info such as user name, domain, and server. For some reason it will not allow me t sign in unless I put something in the domain field. I do not have that, just like on my iphone or blackberry I have always left that domain field blank. Im not sure what to do from this point.
Im not sure what exchange server my department uses as this was never an issue with my other devices before.
Can anyone advise me on what to do?
Also I noticed if any of your other accounts are not windows live, the mail doesnt come as it arrives like on some other platforms. You have to set it for 15 min, 2 hours etc... Is that really the case?
Last edited by wayneholbrook; 11-08-2011 at 04:10 PM. Reason: Missing information
- 11-08-2011, 05:11 PM #2
Hotmail/Live, Exchange, and Gmail comes as it arrives as they support push on their end. But pretty sure thats it.
As far as exchange goes, you may have to check with your IT dept as they may not support WP. My mom's exchange server was fine with that field left blank, but my dad couldn't use his as his new company does not support the phone.
11-08-2011, 05:49 PM #3
- 626 Posts
Domain is usually the same domain you use to log in at work. So if your company is called Contonso you use Contonso are your Domain.
Ask your IT administrator for credentials its pretty easy. Also ask what version of Exchange your using if your using 2010 you need your administrator to do this for you in order for your phone to sync. This happened to me today luckly I am the admin
If you are using Exchange 2010 let me know the admin needs to do something to your account for you to recieve mail.
11-08-2011, 07:06 PM #4
- 14 Posts
- 11-08-2011, 11:27 PM #6Also I noticed if any of your other accounts are not windows live, the mail doesnt come as it arrives like on some other platforms. You have to set it for 15 min, 2 hours etc... Is that really the case?
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11-09-2011, 01:37 AM #7
- 626 Posts
In order to fix this I had to go to ADUC (showind advanced properties) do a properties on the affected user --> Security --> Advanced --> Tick allow inhertiable permissions and OK everything.
After I did this all my Exchange e-mail synced up just fine.
- 11-10-2011, 09:58 PM #8
I had problems with my SSL certificate on my Exchange server. I use a cert from StartSSL and even though it is configured correctly on my server the Focus S wouldn't connect. I ended up downloading and installing the StartSSL "Certificate Authority Certificate" or root cert using IE9 on the phone. Works fine now.
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