I have been frustrated the last few days with the crazyness MS has created with this ecosystem. Here's some things I've experienced:
I signed my parents up for Live.com email account to use on their new WP7's. You are forced to setup a second account for Xbox/Marketplace.
I mistyped one of their Marketplace names, and in order to correct the mistake I had to pay $10 and talk to a confused tech person on the phone that only knew anything about Xbox's.
I also found out and was warned by the customer service supervisor (who was much more helpful) that you are not allowed to use the same name on <name>@live.com and the Marketplace.
This morning I clicked on a MS add for "Bing Music" which had nothing on the site about Zune. When I clicked on a track finally I saw a Zune logo.
I enjoy using Windows Media Center to play movies from my computer over the home network, but that is also a broken experience. It's not easy to setup, it often disconnects during the movie, and I thought MS was moving away from apps. Why am I opening up an app to stream my movies on Xbox? It should be built in and much more user friendly.
In my perfect world I would setup one Live ID and have access to everything MS has to offer without a second account.
I would be limited to changing my account name to once every <some timeframe>, and it would be FREE.
The Zune branding should go away. The general public either dislikes or doesn't know what Zune is. It should all be Live and Bing branding.
My Xbox should be so tightly integrated that I should be able to recommend to my older parents that they buy an Xbox to enhance their Windows and Phone experience. It should be so simple to setup that even they can enjoy it. (If it was as easy to connect my PC's media as it was to setup my WP Xbox Companion that would be a huge step in the right direction).
I had to get this out. I love my PC, Xbox, Zune, and WP7 as separate devices, but this ecosystem needs some serious work...
I signed my parents up for Live.com email account to use on their new WP7's. You are forced to setup a second account for Xbox/Marketplace.
I mistyped one of their Marketplace names, and in order to correct the mistake I had to pay $10 and talk to a confused tech person on the phone that only knew anything about Xbox's.
I also found out and was warned by the customer service supervisor (who was much more helpful) that you are not allowed to use the same name on <name>@live.com and the Marketplace.
This morning I clicked on a MS add for "Bing Music" which had nothing on the site about Zune. When I clicked on a track finally I saw a Zune logo.
I enjoy using Windows Media Center to play movies from my computer over the home network, but that is also a broken experience. It's not easy to setup, it often disconnects during the movie, and I thought MS was moving away from apps. Why am I opening up an app to stream my movies on Xbox? It should be built in and much more user friendly.
In my perfect world I would setup one Live ID and have access to everything MS has to offer without a second account.
I would be limited to changing my account name to once every <some timeframe>, and it would be FREE.
The Zune branding should go away. The general public either dislikes or doesn't know what Zune is. It should all be Live and Bing branding.
My Xbox should be so tightly integrated that I should be able to recommend to my older parents that they buy an Xbox to enhance their Windows and Phone experience. It should be so simple to setup that even they can enjoy it. (If it was as easy to connect my PC's media as it was to setup my WP Xbox Companion that would be a huge step in the right direction).
I had to get this out. I love my PC, Xbox, Zune, and WP7 as separate devices, but this ecosystem needs some serious work...