1. GeddyThePolack's Avatar
    Anyone have any idea what error code 80004001 means? I get this whenever I try to download any app. *I've spoken to Microsoft, AT&T, and Samsung and no one can tell me what it means. *I've reset my phone six times now and it's getting really frustrating. *Any help would be appreciated, or if you've encountered this error, how you resolved it would be great.
    12-29-2011 10:06 AM
  2. svtfmook's Avatar
    its got to have something to do with your zune account. try creating a new zune account and see if it still happens
    12-29-2011 10:08 AM
  3. GeddyThePolack's Avatar
    its got to have something to do with your zune account. try creating a new zune account and see if it still happens
    I just created a new account and got the same message.
    12-29-2011 10:13 AM
  4. enahs555's Avatar
    What phone are you using? Is this directly from the phones marketplace, or installing apps from Zune connected to phone?
    12-29-2011 11:00 AM
  5. GeddyThePolack's Avatar
    Samsung Focus 1.4. I've tried both ways. However on the computer I don't get a error message, it just freezes and does nothing.
    12-29-2011 11:10 AM
  6. jfa1's Avatar
    Samsung Focus 1.4. I've tried both ways. However on the computer I don't get a error message, it just freezes and does nothing.
    I believe that Zune came out with a new EULA and you have to check that you have read and accept the new terms before it will let you buy download stuff
    12-29-2011 12:46 PM
  7. GeddyThePolack's Avatar
    I believe that Zune came out with a new EULA and you have to check that you have read and accept the new terms before it will let you buy download stuff
    I verified that I already accepted it
    12-30-2011 05:56 AM
  8. DarthVeda's Avatar
    what's the locale on your phone and your account region?
    12-30-2011 07:00 AM
  9. scdkad's Avatar
    I got as similar error because my debit card had expired...

    Sent from my LG Quantum using Board Express
    12-30-2011 07:04 AM
  10. GeddyThePolack's Avatar
    I got as similar error because my debit card had expired...

    Sent from my LG Quantum using Board Express
    My card did expire so I updated it and am still getting the same error
    12-30-2011 07:46 AM
  11. GeddyThePolack's Avatar
    what's the locale on your phone and your account region?
    United States for both
    12-30-2011 07:46 AM
  12. Nikhil Hadke's Avatar
    I am also having the same problem. I can't download any app frm marketplace.
    10-07-2013 03:30 AM
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