- 01-12-2012, 12:43 PM #3
Carriers could take initiative and give incentives to employees to sell Microsoft devices or maybe Microsoft could do that... offering free Xbox 360 consoles for top sellers of Windows phone. Or even PCs/Laptops/Slates for top sellers.
- 01-12-2012, 01:35 PM #6
I don't actually agree with some aspects of the article. Only when Verizon/Sprint get more decent devices and there's equilibrium will it be clear whether or not it failed on it's own. I know a guy that is dying for a Windows Phone, but he absolutely will not switch from Verizon because he needs the coverage for business, and he will not buy another phone and get locked into two years without LTE. So he is basically screwed. I'm sure there are plenty similar stories, I mean right now it could be argued that only ONE carrier out of four has the right amount of device selection. T-Mobile has been good in their efforts, but there's a big gap between TM and ATT in terms of being equals.
- 01-12-2012, 10:53 PM #8
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01-13-2012, 01:46 AM #9
- 571 Posts
Seriously were there really that many Windows Mobile users that caused such an impact as to hinder the acceptance of Windows Phone?
I'd say it's more that iPhone got its hooks in followed by Android.
01-13-2012, 12:32 PM #11
- 354 Posts
My personal suspicion is that WM negative connotations are being way over-credited in the matter of the low/slow acceptance rate that WP has been seeing. It's more just a combination of weak marketing, limited selection, and store reps pushing Android and iOS over WP because it's what they "know". The WM effect is minimal at best.
- 01-13-2012, 12:58 PM #12
I can concede that the Windows name itself got dragged through the mud, especially after Vista and the field day Apple had on those commercials. I wrote in another thread that Microsoft just sat there and didn't defend their brand. I think perhaps Microsoft was so comfortable with the money that comes from the enterprise sales that they didn't think it was worth fighting back. The way they fought back I suppose was by releasing Windows 7 rather quickly.
Bottom line, Windows Phone simply hasn't received the marketing push it deserves. The carriers not pushing it also hasn't helped. But all that is changing now. 2012 will start turning the tide.
- 01-13-2012, 03:38 PM #13
Actually I can imagine it. I experience it EVERY DAY! I ask customer what do they think about Windows Phone and I get the same responses. Not only have I been a tech head, but I've also been in the WIRELESS business. I can say I read blogs, tech sites, etc, but I experience time after time.
Heck, two of my good friends, both who work at AT&T, one a female and the other a male. They get all the phones and give them a try and the first thing they say when I ask them if they even try to sell Windows Phone? "Windows Mobile sucks". I can do all the explaining I want, how it's WINDOWS PHONE not WINDOWS MOBILE and how much fast and fluid the new UI is, that isn't what they're telling their customers or gearing them towards the WP platform. The female, she told me she would give WP a try and even recommend it when WP got a front facing camera and an app switcher... You think she kept the promise? She actually told me she preferred the LG Thrill and got that instead of a WP.
Their are two things that a lot of customers say... WP is slow, sucks etc. and that Verizon has the best service. Both of which are false, for me! I travel and I have had all 4 carriers. T-mobile was the worst, hands down. Verizon was the second worst. Sprint was the 2nd best and AT&T is the best FOR ME. I get no service in my home on Verizon/T-mobile, but Sprint gets about 4-5 bars, whereas AT&T (if I didn't have the microcell) would get me 2-3 bars. Work and places I travel, AT&T is better for me and Sprint is a close 2nd. If I factor in download speeds, no one is close to AT&T. So reality can be different from what is being said.
People underestimate how powerful word of mouth is... it's the strongest form of advertisement, whether good or bad.
The EVO Shift is Android's version of the Arrive. When the shift is on back-order, we can give the Arrive if the customer can't make/receive calls. I've had 2 or 3 out of over 100s of customers choose the Arrive because of word of mouth.