Welcome to the Windows Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 18 of 18
Like Tree3Likes
  • 1 Post By Premium1
  • 1 Post By threed61
  • 1 Post By red grenadine
  1. illegaloperation's Avatar
    Member

    Posts
    101 Posts
    Global Posts
    104 Global Posts
       #1  
    I walked into a Verizon Wireless store and saw that HTC Trophy was on display. I thought that it was a good sign, but things only went worst from there.

    The tag on the HTC Trophy was $149.99. I show him the online $29.99 price, but he said that was an online only discount although the online discount was only $50.00 so the store price should be $79.99.

    He then proceeded to tell me that phone has no apps and is buggy. I asked him to show me what's the issue with the phone, but he suddenly said "this phone has been discontinued".

    He then attempted to sell me the HTC Thunderbolt because it's 49.99 and "has 4G".

    Apparently, he also told me that Verizon is the only carrier to have LTE.
  2. Dormage's Avatar
    Member

    Posts
    140 Posts
    #2  
    Quote Originally Posted by illegaloperation View Post
    I walked into a Verizon Wireless store and saw that HTC Trophy was on display. I thought that it was a good sign, but things only went worst from there.

    The tag on the HTC Trophy was $149.99. I show him the online $29.99 price, but he said that was an online only discount although the online discount was only $50.00 so the store price should be $79.99.

    He then proceeded to tell me that phone has no apps and is buggy. I asked him to show me what's the issue with the phone, but he suddenly said "this phone has been discontinued".

    He then attempted to sell me the HTC Thunderbolt because it's 49.99 and "has 4G".

    Apparently, he also told me that Verizon is the only carrier to have LTE.
    I don't know how things work in your country but where i come from we file a complaint against workers like this and they get fired !
    It might not be karma free but it at least makes workers read what 4G is !
    Clearly there was some anti WP7 bias in there too? A buggy phone eh?
  3. Premium1's Avatar
    Member

    Posts
    445 Posts
    Global Posts
    5,834 Global Posts
    #3  
    Quote Originally Posted by Dormage View Post
    I don't know how things work in your country but where i come from we file a complaint against workers like this and they get fired !
    It might not be karma free but it at least makes workers read what 4G is !
    Clearly there was some anti WP7 bias in there too? A buggy phone eh?
    That won't work in the US.
    aubreyq likes this.
  4. condemned's Avatar
    Member

    Posts
    94 Posts
    Global Posts
    298 Global Posts
    #4  
    I'm not gonna lie. As someone who likes both platforms, if someone offered me a choice between the Thunderbolt and Trophy, I'd probably go for the Thunderbolt. But that's mostly because I prefer Android apps to Windows phone apps as well as Google to Bing.

    Verizon and Sprint need to get some new Windows phones this year. They only have 1 each. T-Mobile also needs something new. Looks like they stopped selling the HD7. They never sold Venue Pros in stores. All they have for Windows phone are the Radar and 710 but the Radar in white looks unappealing compared to its silver counterpart and the 710's design just looks...low end. Windows phone is gonna remain behind BlackBerry if they just keep giving ATT all the good Windows phones.
  5. threed61's Avatar
    Member

    Posts
    368 Posts
    #5  
    Quote Originally Posted by Dormage View Post
    I don't know how things work in your country but where i come from we file a complaint against workers like this and they get fired !
    It might not be karma free but it at least makes workers read what 4G is !
    Clearly there was some anti WP7 bias in there too? A buggy phone eh?
    If they fired all phone store employees who are wrong or lying, how would they staff the places?
    11B1P likes this.
  6. illegaloperation's Avatar
    Member

    Posts
    101 Posts
    Global Posts
    104 Global Posts
       #6  
    Quote Originally Posted by Dormage View Post
    I don't know how things work in your country but where i come from we file a complaint against workers like this and they get fired !
    It might not be karma free but it at least makes workers read what 4G is !
    Clearly there was some anti WP7 bias in there too? A buggy phone eh?
    That doesn't work in the US.

    Quote Originally Posted by condemned View Post
    I'm not gonna lie. As someone who likes both platforms, if someone offered me a choice between the Thunderbolt and Trophy, I'd probably go for the Thunderbolt. But that's mostly because I prefer Android apps to Windows phone apps as well as Google to Bing.

    Verizon and Sprint need to get some new Windows phones this year. They only have 1 each. T-Mobile also needs something new. Looks like they stopped selling the HD7. They never sold Venue Pros in stores. All they have for Windows phone are the Radar and 710 but the Radar in white looks unappealing compared to its silver counterpart and the 710's design just looks...low end. Windows phone is gonna remain behind BlackBerry if they just keep giving ATT all the good Windows phones.
    Verizon is the carrier whose lineup is most in dire need of new Windows Phones right now. T-Mobile have two 2nd generation Windows Phones even if they are low-end. The HTC Radar is surprisingly popular and I've seen quite a few of them in the wild. As for Sprint, its legacy network is so slow that it's next to impossible to use.
  7. red grenadine's Avatar
    Member

    Posts
    542 Posts
    Global Posts
    545 Global Posts
    #7  
    Was this an actual carrier store or one of those licensed resellers?
  8. bear_lx's Avatar
    Member

    Posts
    816 Posts
    Global Posts
    1,325 Global Posts
    #8  
    first of all i never step foot in a retail store for this reason, i buy online because it is cheaper and you dont have to deal with ignorant sales reps who think they know it all. when in fact they dont know SH*T!!! had a tmobile rep in my bank yesterday who started talking to one of the tellers about phones, he told her he was interested in a wp7, and she said she didnt like them, yet didnt know anything about it! all people keep saying is they dont have any apps! they have plaenty of apps! 60,000 +!1 how many d*mn apps do you need? i would like to see words with friends, nfl, and pandora moved over but not missing antything else.

    i activated my verizon trophy today and duriong the activation process i ahd a conversation with the rep and she asked me if i like windows phones. i said yes i love it, she said she didnt like them.... i asked why and she then said " well i have never played on one so i dont really know" i laughed and told her she should try it out before she makes an assumption and that i have used everey OS and find that wp7 is by far my favorite and listed several reasons why...

    this is a stigma against microsoft that will take time to get over, but i am slowly seeing people trending this way. i just wish people would speak from experience and not assumptions. however, lets educate those people, and have fun with it. truth is we know way more than 99% of store reps. so next time you hear something like this... make them feel stupid by proving them wrong, ask questions they dont know answers to, then answer it for them...
    WP Central - Super Member
    Xbox Live GamerTag - Bear lx
  9. illegaloperation's Avatar
    Member

    Posts
    101 Posts
    Global Posts
    104 Global Posts
       #9  
    Quote Originally Posted by red grenadine View Post
    Was this an actual carrier store or one of those licensed resellers?
    This was an official Verizon Wireless store. The local authorized retailers don't even carry the HTC Trophy at all.
  10. red grenadine's Avatar
    Member

    Posts
    542 Posts
    Global Posts
    545 Global Posts
    #10  
    Quote Originally Posted by illegaloperation View Post
    This was an official Verizon Wireless store. The local authorized retailers don't even carry the HTC Trophy at all.
    Well then that ish is f'd

    Sucks when a carrier is ignoring a phone / ecosystem you like, let alone actively working against your purchase of it.
  11. Reflexx's Avatar
    Member

    Posts
    4,318 Posts
    #11  
    Wow. Some of these reps are worse than used car salesmen.
  12. jfa1's Avatar
    Member

    Posts
    2,359 Posts
    Global Posts
    2,438 Global Posts
    #12  
    Quote Originally Posted by condemned View Post
    I'm not gonna lie. As someone who likes both platforms, if someone offered me a choice between the Thunderbolt and Trophy, I'd probably go for the Thunderbolt. But that's mostly because I prefer Android apps to Windows phone apps as well as Google to Bing.

    Verizon and Sprint need to get some new Windows phones this year. They only have 1 each. T-Mobile also needs something new. Looks like they stopped selling the HD7. They never sold Venue Pros in stores. All they have for Windows phone are the Radar and 710 but the Radar in white looks unappealing compared to its silver counterpart and the 710's design just looks...low end. Windows phone is gonna remain behind BlackBerry if they just keep giving ATT all the good Windows phones.
    "they" dont give ATT all the good phones Dude! TMo has what they have because thats what TMo wants with their dollars. Sprint's dollars went big on the iPhone. Verizon was offered the 900 and whiffed. It looks like they will be getting a 930 later hopefully Sprint will get in on that as well. WPdevices need to be on all US carriers in a big way but that is primarily if not completely up to the carriers themselves
    Your smartphone is only as smart as YOU let it be!
  13. red grenadine's Avatar
    Member

    Posts
    542 Posts
    Global Posts
    545 Global Posts
    #13  
    Quote Originally Posted by jfa1 View Post
    "they" dont give ATT all the good phones Dude! TMo has what they have because thats what TMo wants with their dollars. Sprint's dollars went big on the iPhone. Verizon was offered the 900 and whiffed. It looks like they will be getting a 930 later hopefully Sprint will get in on that as well. WPdevices need to be on all US carriers in a big way but that is primarily if not completely up to the carriers themselves
    I don't think people understand this enough.

    For phone manufacturers, at least in the USA, the customers are the carriers.

    The carriers are the ones buying phones from Nokia/Samsung/Etc.

    End consumers are just the customers of their Carriers.

    If a carrier doesn't want to purchase phones from Nokia, then no Nokia phones will be offered by that carrier to end consumers. Simple as that. Nokia can obviously throw in sweeteners such as lowering the price carriers have to pay for their phones (just as carriers do to end consumers), but if carriers don't deem it worthwhile to buy Nokia phones, they won't offer any to consumers.
    aubreyq likes this.
  14. SeeVuPlay's Avatar
    Member

    Posts
    203 Posts
    Global Posts
    214 Global Posts
    #14  
    Was at Att store yesterday. Told them i wanted the Focus S. She said we dont really sell those anymore, as she was walking around the store looking for the phones. Then i pointed to the back right wall corner and said u have several over there. They have no clue about windows phone....still. I left there without a purchase, but i did order the hd7s off of amazon for 1 cent. This is in Charleston sc, near the coliseum. This is not the first instant. These anti-windows behavior occurred in charlotte att, sprint. Didnt bother with verizon at all.
  15. aubreyq's Avatar
    Member

    Posts
    1,245 Posts
    Global Posts
    1,267 Global Posts
    #15  
    Quote Originally Posted by SeeVuPlay View Post
    Was at Att store yesterday. Told them i wanted the Focus S. She said we dont really sell those anymore, as she was walking around the store looking for the phones. Then i pointed to the back right wall corner and said u have several over there. They have no clue about windows phone....still. I left there without a purchase, but i did order the hd7s off of amazon for 1 cent. This is in Charleston sc, near the coliseum. This is not the first instant. These anti-windows behavior occurred in charlotte att, sprint. Didnt bother with verizon at all.
    Wow. That's just pathetic. "We don't really sell those anymore." Really, AT&T?
  16. Reflexx's Avatar
    Member

    Posts
    4,318 Posts
    #16  
    Quote Originally Posted by SeeVuPlay View Post
    Was at Att store yesterday. Told them i wanted the Focus S. She said we dont really sell those anymore, as she was walking around the store looking for the phones. Then i pointed to the back right wall corner and said u have several over there. They have no clue about windows phone....still. I left there without a purchase, but i did order the hd7s off of amazon for 1 cent. This is in Charleston sc, near the coliseum. This is not the first instant. These anti-windows behavior occurred in charlotte att, sprint. Didnt bother with verizon at all.
    Maybe she meant, "We don't sell that anymore. Well... we actually don't sell anything. We're horrible salespeople. I'm pretty sure we'll getting fired soon."
  17. jfa1's Avatar
    Member

    Posts
    2,359 Posts
    Global Posts
    2,438 Global Posts
    #17  
    My local ATT sgtore is not like that at all the guys know about windows phones the flash focus s and titan and there are live demo units to play with. I Most of them areusing the vivid and skyrocket II but they know about the WP and can talk with customers knowledgeably.
    Your smartphone is only as smart as YOU let it be!
  18. Silverdogz's Avatar
    Member

    Posts
    183 Posts
    #18  
    I was at a T-Mobile kiosk yesterday and they had ads for the Lumia 710 plastered on many spaces. The person I talked to had fairly good knowledge about the Windows Phone OS. When I asked about apps he said most of the mainstream apps are there as well as some better alternatives. This was at Alderwood mall by the way.

    Sent from my SGH-i937 using Board Express

Posting Permissions