- 01-26-2012, 03:54 AM #1
I walked into a Verizon Wireless store and saw that HTC Trophy was on display. I thought that it was a good sign, but things only went worst from there.
The tag on the HTC Trophy was $149.99. I show him the online $29.99 price, but he said that was an online only discount although the online discount was only $50.00 so the store price should be $79.99.
He then proceeded to tell me that phone has no apps and is buggy. I asked him to show me what's the issue with the phone, but he suddenly said "this phone has been discontinued".
He then attempted to sell me the HTC Thunderbolt because it's 49.99 and "has 4G".
Apparently, he also told me that Verizon is the only carrier to have LTE.
01-26-2012, 04:06 AM #2
- 140 Posts
It might not be karma free but it at least makes workers read what 4G is !
Clearly there was some anti WP7 bias in there too? A buggy phone eh?
- 01-26-2012, 10:18 AM #4
I'm not gonna lie. As someone who likes both platforms, if someone offered me a choice between the Thunderbolt and Trophy, I'd probably go for the Thunderbolt. But that's mostly because I prefer Android apps to Windows phone apps as well as Google to Bing.
Verizon and Sprint need to get some new Windows phones this year. They only have 1 each. T-Mobile also needs something new. Looks like they stopped selling the HD7. They never sold Venue Pros in stores. All they have for Windows phone are the Radar and 710 but the Radar in white looks unappealing compared to its silver counterpart and the 710's design just looks...low end. Windows phone is gonna remain behind BlackBerry if they just keep giving ATT all the good Windows phones.
- 01-26-2012, 11:07 AM #6
- 01-26-2012, 11:16 AM #8
first of all i never step foot in a retail store for this reason, i buy online because it is cheaper and you dont have to deal with ignorant sales reps who think they know it all. when in fact they dont know SH*T!!! had a tmobile rep in my bank yesterday who started talking to one of the tellers about phones, he told her he was interested in a wp7, and she said she didnt like them, yet didnt know anything about it! all people keep saying is they dont have any apps! they have plaenty of apps! 60,000 +!1 how many d*mn apps do you need? i would like to see words with friends, nfl, and pandora moved over but not missing antything else.
i activated my verizon trophy today and duriong the activation process i ahd a conversation with the rep and she asked me if i like windows phones. i said yes i love it, she said she didnt like them.... i asked why and she then said " well i have never played on one so i dont really know" i laughed and told her she should try it out before she makes an assumption and that i have used everey OS and find that wp7 is by far my favorite and listed several reasons why...
this is a stigma against microsoft that will take time to get over, but i am slowly seeing people trending this way. i just wish people would speak from experience and not assumptions. however, lets educate those people, and have fun with it. truth is we know way more than 99% of store reps. so next time you hear something like this... make them feel stupid by proving them wrong, ask questions they dont know answers to, then answer it for them...
- 01-26-2012, 04:23 PM #12
- 01-26-2012, 04:52 PM #13
For phone manufacturers, at least in the USA, the customers are the carriers.
The carriers are the ones buying phones from Nokia/Samsung/Etc.
End consumers are just the customers of their Carriers.
If a carrier doesn't want to purchase phones from Nokia, then no Nokia phones will be offered by that carrier to end consumers. Simple as that. Nokia can obviously throw in sweeteners such as lowering the price carriers have to pay for their phones (just as carriers do to end consumers), but if carriers don't deem it worthwhile to buy Nokia phones, they won't offer any to consumers.
- 01-27-2012, 11:18 AM #14
Was at Att store yesterday. Told them i wanted the Focus S. She said we dont really sell those anymore, as she was walking around the store looking for the phones. Then i pointed to the back right wall corner and said u have several over there. They have no clue about windows phone....still. I left there without a purchase, but i did order the hd7s off of amazon for 1 cent. This is in Charleston sc, near the coliseum. This is not the first instant. These anti-windows behavior occurred in charlotte att, sprint. Didnt bother with verizon at all.
- 01-27-2012, 12:19 PM #17
My local ATT sgtore is not like that at all the guys know about windows phones the flash focus s and titan and there are live demo units to play with. I Most of them areusing the vivid and skyrocket II but they know about the WP and can talk with customers knowledgeably.
01-27-2012, 01:02 PM #18
- 184 Posts
I was at a T-Mobile kiosk yesterday and they had ads for the Lumia 710 plastered on many spaces. The person I talked to had fairly good knowledge about the Windows Phone OS. When I asked about apps he said most of the mainstream apps are there as well as some better alternatives. This was at Alderwood mall by the way.
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