Hi there, apologies for kickstarting this thread here, but im about to replace my HTC Mozart on Orange here with the same handset due to a cracked screen this morning... im pretty sure how the restore/back up thing is going to happen (using the Reinstaller app etc) but via my Windowsphone.com account I cant seem to see if my contacts that I linked on the handset (ie adding multiple cards/emails/social networks to one account card for a contact) will be reproduced when i re-sync things tomorrow... am i going to have to re-link those accounts the long way on the handset upon restarting the new phone?? many of my contacts obviously have multiple windows live/facebook/twitter accounts as you may suspect.
Also, and somewhat more importantly, after i sync for a final time all media tomorrow/tonight is it wise to RESET the phone back to factory settings/wiping all data etc when i hand my phone back to the courier during the exchange? Without the sim, i notice the phone is still 'live' with all login's + apps + media still accessible...basically all that access to my social media accounts. I wasn't told to reset when i hand it over but would you think its a good idea?
Any help much appreciated!