| | 02-19-2012, 11:27 AM #1
UH OH! I broke my phone!!:
I downloaded a bunch of apps and now my Phone is acting up!
Its never a good idea to instal allot of apps in one shot , cause if a problem develops it could be related to a single app hence making it almost impossible to determine witch app it is.
If you are experiencing this Issue , i suggest uninstalling all your apps ( from the day the problem started) and reinstalling them ONE at a time and testing it over a few dayz to determine if that app will cause the problem to reappear.
we might not have malware on WP but some developers have under developed apps that can create buggy situation with your phone.
Dropping Liquid on your phone:
read all steps!! This may or may not help your phone.
1. turn it off NOW!!!
2. take out the battery AS FAST AS YOU CAN!!!!
3. Put it in a bag of RICE for AT LEASE 24/48 Hours
4. DO NOT turn your phone back on for at lease 48hours!!!
Optinal but MOST effective!
5.Use 91% Rubbing alcohol to cleal all the electroniques to remove or prevent metal corogin on your device and then the liquid willevaporate. ( DO NOT USE any other kind of liquid aside from rubbing alcohol and always use the 91% for electronics)this also works better if you can open the phone : see Warning bellow
WARNING: opening up your phone will instantly wave your warranty,(knowing your phone is water damage it doesnt really matter). Also Opening may result in causing more damage or result in you not being able to put it back together.( honestly not that hard if your patient and keep track of placement). Make sure to clean all the electronics of your phone with rubbing achole 91% ( do not clean the screen with it directly)
Unfortunately there is not much you can do here. What i suggest to all my Clients, friends and family is to get Insurance on your device. A phew ways to get insurance would be from your Carrier directly or some VISA (credit card) company will actually Insure your phone IF you buy the phone with that specific VISA card ( call your company today for more information)
this will Vary depending on your carrier , so make sure to read the Fine Prints.
But in General this Will Cover any Problem with your Phone that is not DIRECTLY your fault or *acts of nature* ( acts of god ) meaning, any Physical damage by dropping your phone or forcing in plugs will NOT be covered. any water damage will also NOT be covered. these warranty normally got for ONE year, so be sure not to wait to long if you are experiencing some problems.
WARNING: Some carriers/repair center will refuse a Normally In warranty repair if your phone shows water or physical damage EVEN if the problem might have started before the incident. so again DO NOT wait if you have a problem, take it in as fast as possible for repair.
Example of Manufacture Warranty coverage: Battery , software , general malfunction , intermittent problems, Reception (antenna) , hardware issues not related to your normal usage or caused by you.
Repair and refurbish Phones.
What is a refurbish Phone and what does it mean for me?
Consumer law states that any phone bought, and used just once then returned, cannot be sold as new.
normally this means the first customer bought it and returned it for whatever reason (not defective) and it has been reset to defaults and everything cleared. normally the warranty is the same (or minimum 3monthts) .
A refurbished phone could also mean the phone was defective. However, the wireless provider will have fixed the phone and it should work like new.
Normally putting the phone trough EXTENTED testing resulting in a phone that is good as new!
People think that Refurbish phones are worst then NEW phones and they tend to break, that statement is simply true , refurbish phones will normally have LESS problem due to the extended testing.
NOTE: Any Electronic Device has a chance of being DOA (dead on arrival) new or refurbish.
Repairs are normally done by 3rd party repair centers that your carrier is associated with. (normally local) often OEM (original equipment manufacturer) will refuse to repair your phone and tell you to call your respected RTM ( carrier). IF your RTM refuse to repair your phone you can also try to take it to a local repair store your self.
NOTE: repairs time may vary from 3-10bussines days (even more in some cases)