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Windows Central Podcast 37: Windows 10 Mobile is still dead

Redefining the PC

Why Microsoft's Surface phone could be MUCH more than a mere 'phone'

Surface Pwn 5

Surface Pro 5, Project NEON details leaked on LinkedIn?

XP-YESSSSSSS

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uber micro

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These are the coolest new features in the next big Xbox One update (video)

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The Razer Blade 14 is the best laptop Razer has to offer

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Tower of power

Here's what we think of Dell's XPS Tower Special Edition

Quite a deal

Grab the complete C# coding bootcamp for $41!

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Introducing our ultimate laptop buyer's guide

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Attn Android and iPhone users: What you need to know about Windows phone

Old is new?

The original Surface Pro still holds its own in the 2-in-1 world

Xbox Greenlight?

No, internet, Microsoft isn't opening Xbox to all UWP games

Falling in love

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2015 machine in 2017?

Surface 3 still holds its own in 2017

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  1. ggabriele3's Avatar
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       #1  
    I have 4 mail accounts linked together. The live tile currently says "6", but i have over 30 unread messages.

    any ideas?
  2. hasasimo's Avatar
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    #2  
    Quote Originally Posted by ggabriele3 View Post
    I have 4 mail accounts linked together. The live tile currently says "6", but i have over 30 unread messages.

    any ideas?
    The live tile count shows you how many emails you've received since you last entered the tile (Email hub), not how many are unread. i.e. it shows new emails, not necessarily unread emails. If you have 6 new emails and you enter your email hub without opening the emails, when you return to your home screen your email live tile will not have a number on it since it knows you were just in the email hub.
  3. ggabriele3's Avatar
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       #3  
    Quote Originally Posted by hasasimo View Post
    The live tile count shows you how many emails you've received since you last entered the tile (Email hub), not how many are unread. i.e. it shows new emails, not necessarily unread emails. If you have 6 new emails and you enter your email hub without opening the emails, when you return to your home screen your email live tile will not have a number on it since it knows you were just in the email hub.
    thanks. I thought that might be the answer.

    maybe on some level that's better than having the constant big number there.
  4. inteller's Avatar
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    #4  
    Quote Originally Posted by ggabriele3 View Post
    thanks. I thought that might be the answer.

    maybe on some level that's better than having the constant big number there.
    yeah I would not want an unread count. A lot of times I will see emails I don't want to read right now...reminding me they are unread would do me no good.

    with that said I noticed today when setting up a friends lumia from her Quantum when the email account setup and syncd it said 30 new emails, but on the Quantum the count was 4. It enumerated all of the unread emails as new again.
  5. Chad Boyd's Avatar
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    #5  
    This is the single most annoying thing so far about this new phone. I can't just glance at it to see how many unread emails I have. I can't trust the tiles.

    Sure, it will show me the 'unread' count, until I click on the tile. Then it resets to 0, even though there could still be dozens of unread emails in my inbox.

    Most of the time, I don't have a minute or more to go in to the mail application and clear our all unread messages. I just need to know, at a glance, what's going on.
  6. Chad Boyd's Avatar
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    #6  
    I posted this question on answers.microsoft.com. Here is the thread with the answer (although, not the answer I was hoping for):
    Inbox shows no mail &#40;Phone 8 HTC8x&#41; - Microsoft Community
  7. Chad Boyd's Avatar
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    #7  
    I added a feature suggestion here: Email tiles - display full unread count

    The more votes it gets, the more likely that it could come up in a future update.

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