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  1. Strings78's Avatar
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       #1  
    I LOVE WP7, i could not wait to upgrade to my HTC Arrive and i still really like it, but i feel like i am the only one suffering from some problems with the OS. I have had the phone for about 6 months now and i can't even begin to tell you about all the apps that refuse to launch (including built in ones such as the Messaging and People hubs), the OS Freezing on me all the time and whenever i use the built in social networking services to post something on either facebook or twitter, there is only a 50/50 chance that it will post. Am i the only one that has the problems?? How can i fix them??

    Thank you!
  2. canesfan625's Avatar
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    #2  
    Quote Originally Posted by Strings78 View Post
    I LOVE WP7, i could not wait to upgrade to my HTC Arrive and i still really like it, but i feel like i am the only one suffering from some problems with the OS. I have had the phone for about 6 months now and i can't even begin to tell you about all the apps that refuse to launch (including built in ones such as the Messaging and People hubs), the OS Freezing on me all the time and whenever i use the built in social networking services to post something on either facebook or twitter, there is only a 50/50 chance that it will post. Am i the only one that has the problems?? How can i fix them??

    Thank you!
    not a problem ever with my arrive. maybe defective device.
  3. socialcarpet's Avatar
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    #3  
    Sounds crazy considering one of the things this OS is known for is stability.

    Have you backed your phone up? As long as you are SURE your phone is backed up, I would try a hard reset.


    Here's how to hard reset your HTC Arrive:

    From the home screen, swipe left to expose your app list
    Tap Settings
    Scroll down and tap about
    Tap reset your phone
    Tap yes to confirm, then tap yes to confirm again

    It will then reboot and you'll be left with a factory fresh phone.
  4. socialcarpet's Avatar
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    #4  
    If a hard reset doesn't work, then I'd say it's pretty reasonable to assume it's a hardware problem/the phone is defective.

    Do you remember doing a software or firmware update at any point? Did the problems seem to occur after that?

    Try to think back to when the problems began and what you might have done around that time, new software or updates you installed in particular.
  5. Strings78's Avatar
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       #5  
    Quote Originally Posted by socialcarpet View Post
    If a hard reset doesn't work, then I'd say it's pretty reasonable to assume it's a hardware problem/the phone is defective.

    Do you remember doing a software or firmware update at any point? Did the problems seem to occur after that?

    Try to think back to when the problems began and what you might have done around that time, new software or updates you installed in particular.
    The only update that i have ever done on the phone was Mango right after i bought it! and i have hooked it up to zune and its baking up right now, once it's finished doing that, i will do a hard reset. i REALLY hope that it works!
  6. socialcarpet's Avatar
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    #6  
    Any luck?

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