- 04-15-2012, 02:55 PM #1
I LOVE WP7, i could not wait to upgrade to my HTC Arrive and i still really like it, but i feel like i am the only one suffering from some problems with the OS. I have had the phone for about 6 months now and i can't even begin to tell you about all the apps that refuse to launch (including built in ones such as the Messaging and People hubs), the OS Freezing on me all the time and whenever i use the built in social networking services to post something on either facebook or twitter, there is only a 50/50 chance that it will post. Am i the only one that has the problems?? How can i fix them??
- 04-15-2012, 03:11 PM #3
Sounds crazy considering one of the things this OS is known for is stability.
Have you backed your phone up? As long as you are SURE your phone is backed up, I would try a hard reset.
Here's how to hard reset your HTC Arrive:
From the home screen, swipe left to expose your app list
Scroll down and tap about
Tap reset your phone
Tap yes to confirm, then tap yes to confirm again
It will then reboot and you'll be left with a factory fresh phone.
- 04-15-2012, 03:13 PM #4
If a hard reset doesn't work, then I'd say it's pretty reasonable to assume it's a hardware problem/the phone is defective.
Do you remember doing a software or firmware update at any point? Did the problems seem to occur after that?
Try to think back to when the problems began and what you might have done around that time, new software or updates you installed in particular.
- 04-15-2012, 03:25 PM #5