View Poll Results: Do WP users feel Microsoft isn't providing enough reasons for people to choose WP?
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Microsoft is providing plenty of reasons for people to choose WP.
Microsoft could be doing a better job at innovating WP to make it more appealing to customers.
Microsoft's efforts to innovate and provide people reasons to choose WP is severely lacking.
- 07-17-2012, 07:25 PM #1
The title to this post is in response to Robert Brand's article on WPcentral's front page today entitled, "Microsoft Updates iOS My Xbox Live App - Takes it to the next level"
Microsoft Updates iOS My Xbox Live App - Takes it to the next level | wpcentral | Windows Phone News, Forums, and Reviews
Don't get me wrong, I really do appreciate where Microsoft is going with their cross-platform strategy - this will make sure that Microsoft stays a player in all forms of home entertainment for years to come.
What I find increasingly frustrating, however, is Microsoft's inability to make Windows Phone an operating system with "wow" factor, either through impressive app exclusivity or innovative features not found on any other mobile OS.
In my opinion, iOS's killer feature is its developer (and consumer) mindshare that brings new apps to the marketplace first and foremost before any other OS gets attention. Android (again, just one man's opinion) has so many interesting features being implemented all the time that it makes tech users forget about fragmentation due to the platform's innovative nature and customization.
I believe WP has the best OS in terms of UI and operational smoothness, but other than that WP just doesn't bring anything new to the table that would grab a potential customer's attention away from a competitor.
If Microsoft delivers a killer app, such as a video game like Halo with xbox-level graphics, on WP then this would be one example where Microsoft would be giving its OS the needed "wow" factor. Another example would be helping up-and-coming developers establish presence in the world of apps by marketing those apps which are Windows Phone exclusives. Either way, through these actions Microsoft would be making its OS a hot commodity in the world of smart phones.
Anyone care to offer their opinion as well?
Last edited by koreytm; 07-17-2012 at 07:44 PM. Reason: Grammatical errors.
- 07-17-2012, 07:45 PM #2
Abso-fricking-lutely!!!!! :@ WP used to be the only platform that had Xbox live, Office, and live tiles. Very soon 2 of those selling points will be gone and the only USP will be the Metro UI. Not sure that's a very compelling killer feature to attract users to the platform.
07-17-2012, 07:57 PM #3
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Well, Microsoft haven't announced any user-facing features of Windows Phone 8 other than the new Start screen, so there's no way to know if they're innovating or not.
However, just like Windows 8, I expect a lot of new features to come to WP8, and the integration between the two platforms will be huge, starting with sharing the same core.
Let's wait and see.
- 07-17-2012, 10:11 PM #4
As WP8, XBox, SkyDrive, W8 and W8RT build momentum, people are going to realize that there are alternatives to their current ecosystem and that there are advantages to buying into Microsoft's.. This is a marathon, not a sprint. PCs, got it. Gaming system, done. Next up, Cloud Services. Followed by tablets and smartphones.
Sent from my Lumia 900 using Board Express Pro
07-17-2012, 11:37 PM #5
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Windows phones are very affordable that's a big selling point its a evolution of a phone it makes everything easy its about EXPERIENCE rather than a rich feature set.
It all depends on sales reps look at ATT they gave everybody Lumia 900's and look its selling pretty well over there.
T-Mobile sales staff is starting to get the hang of Windows Phone 7.5 and the Lumia 710 sales have been pretty good thus far considering its competing with a sea of Android devices
Now lets take that momentum to Verizon, Sprint, MetroPCS, US Celluar etc and add more devices then were good to go!
Windows Phone isn't going to sell itself but if staff know the true value and what the phone is good for these phones can fly off the shelves.
- 07-18-2012, 02:09 PM #6
Off course they are lacking, very severely, mostly due to the enduring LACK of simple features. And instead they give you stupid updates that don't really matter at all.
You'd be an ***** thinking otherwise. With all due respect.
- 07-18-2012, 02:16 PM #7
WP main selling point is ALL about the METRO UI and live tiles being your notifications,
what this means is you can open your phone , look at 2-3 live tiles and be up to date. and back to listening to your wife before she hurts you.
In and out is what WP is all about ,
thats why I dont understand all the people wanting a *notification center*.
The live tiles ARE your notification center and wp7.8/WP8 will enhance them even more!!!
so you can see the txt/e-mail for example strait on the tile. ( in and out , dont need to start messing around with apps and different pages)
sure MS could work on the *marketing* side of things a little more , but they are already 100% better then what they had 2 years ago.. witch was nothing.
this is how i look at OS:
Iphone: app launcher ( has them all, even have ultrasounds with a little Iscaner .. like WTF, lol )
Android: custom and entry level device( cheap plans/phones that often dont require data or more then 1year terms)
RIM (BB) : business solution, simple and easy.
WP: IN AND OUT; dont miss your Kids first Steps! lol
in the end it comes down to preference , but I think WP's problem is simply because of BRANDING and people being hard headed when it comes to change. WP has NO reason to fail and is just a matter of time before it catches on!!
Last edited by Se1fcr3ation; 07-18-2012 at 02:29 PM.
07-18-2012, 11:25 PM #9
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- 07-19-2012, 04:55 AM #10
The problem has always been, iOS and Android have had a 5+ year development advantage, and 100s of millions of existing users. That translated to OEMs and carriers who weren't interested in WP, no matter how much money Microsoft threw at them.
WP8's shared code/kernel should be able to solve the lack of apps issue, Nokia can (and have) solve the lack of interest from OEMs, but how are Microsoft going to solve the lack if interest from Carriers, and the fact soo many people are entrenched with iOS/Android? How are they going to compete with the ultra low end Android handsets? How are they going to deal with the inherited hatred of the Microsoft name, compared to the love for Apple/Google?
WP8 can have every WOW factor ever imagined, give it 6 months, Google will have copied them (like the current project for a Metro Android front end) and WP8 will still be a distant third in the mobile OS race.
- 07-19-2012, 11:18 AM #11
- 07-21-2012, 05:48 PM #12
Nore should you imo.
When I spend time with my two kids, I leave the phone in my pocket and check my mails afterwards in the first place. Don't need to miss anything I don't want to miss, regardless of what phone I use. That's just BS marketing talk.
You make your own priorities. I didn't miss my boys' first steps, and never missed an arguement with the GF, be it with an android in my pocket, a WP or an iPhone.
Something 'new' isn't always better, or a leap forward. WP proves that concept to it's full extent. Maybe it will be 'more' then the others someday, but it won't be new anymore. Not by a longshot. Sry.
- 07-21-2012, 08:34 PM #13
I think they are providing enough reasons, people just don't care about them.
Office: "Ew, who uses that."
Xbox: "No WWF or Draw Something, derp."
Facebook/Twitter/LinkedIn: "But I want to use an app."
Zune Pass: "Pandora, lawls."
- 07-22-2012, 12:57 AM #14
I don't think they provide enough reasons. At least not here in Scandinavia.
Sure the Lumia line had its fair share of commercials on TV etc. when it launched. Thing is the commercials barely showed anything at all from the OS itself. Just different angles of the Lumia phone and pretty much only the startscreen was shown. Nothing else in the beautiful simple to use OS so people only notice the startscreen and that is not a selling point of the OS.
They could do a lot more to try to convince people to try out a Windows Phone. The reasons are there. People just don't know about them yet.
Last edited by dannejanne; 07-22-2012 at 01:03 AM.
- 07-23-2012, 10:19 AM #17
Sent from my Lumia 900 using Board Express Pro
- 07-24-2012, 10:37 AM #18
What I like most about this thread and the replies its garnered is the varied opinions regarding the original question. If we can consider this thread a microcosm representing a larger communal understanding of WP, then I think we can agree that not everyone is happy, at least currently, with Microsoft's ability to innovate with their mobile OS.
I do agree with most that WP8 should make the OS what we've come to expect from a top-tier smartphone. That is to say, WP8 will incorporate all the features that have become commonplace in the smartphone market and then some. However, until Microsoft's unveiling of these consumer features, one can only speculate for the most part.
And this amount of speculation brings on another distinct possibility, one that I know no one here wants to even acknowledge let alone consider: What if Microsoft's innovations for WP8 fall short and/or just don't take hold in the marketplace en masse? What if Microsoft's efforts are ultimately a big letdown, either through execution or market mindshare? At this point, with Windows 8 and the rest of Microsoft's ecosystem culminating soon, I'd expect WP8 will have enough "backup" here to make the fledgling mobile OS a serious consideration for both consumers and business users. But that's only if WP8 can enhance the ecosystem that Microsoft has built by offering services that outperform other competitors.
At this point, I'm on the side of the fence that believes Microsoft hasn't, up to this point, innovated upon the possibilities of its mobile OS. Yes, SnailUK and Se1fcr3ation, I do agree with you both that the UX is Windows Phone's biggest current selling point. It's the place that, I feel, they did most of their innovating. In fact, I even mentioned this in my original post. But when it comes to WP7 and WP7.5, I feel like my phone is lacking functionality that Android has had for a while (such as NFC, luckily coming in WP8) or apps that are supremely popular on iOS but won't make the plunge into the Windows Phone arena.
Again, these are my 2 cents. To be completely honest with you, I was a WebOS refugee before coming to Windows Phone. I gushed about the WebOS platform in 2009, and I stayed with it until it dived into open source territory. Even though HP and Microsoft are vastly different companies in many different ways, after WebOS I believe anything can happen in the smartphone game, so I don't leave any stone unturned when I'm considering the future of a platform.
- 07-27-2012, 09:00 AM #19
They really could do more. Well, Google doesnt promote Android either, but they just dont have to. The Partners, like Samsung and HTC do the work and the phones speak for them selves.
MS should encourage those OEMs more to promote their Windows Phones, Nokia is the only manufacturer whose marketing is able to compete with other brands.
HTC, Samsung, LG, ZTE - they all dont give a sh*t about their WP portfolio in my eyes, I've never seen a TV ad about the Samsung Omnia 7 so far, or about the HTC Titan. All I see is Nokia, somehow they are doing the job for MS, yet MS sponsors it alot i think. But MS should do more by theirselves to promote Windows Phone in TV or newspapers. For the most people all around the world, Windows Phone is still unknown i think, while everybody knows the iPhone or Samsungs Galaxy Series.
They MUST do a better job. But marketing has never been MS's greatest hobbyhorse so far. Meanwhile they start better ad-campaigns, like the teaser for surface or the IE9 ad.
If MS would start a campaign for windows phone, like for surface or IE9 and spread it wide over all media - then people would be totally aware of the OS finally and many more would decide to buy a Windows Phone, I'm sure about that.
But as usual... they are just too dumb...
- 07-27-2012, 10:51 AM #20
Point is, just because a new feature is imagined, does not mean anything without it suddenly becomes inferior. How long has Bluetooth been around? More than 12 years. And its still not built in to every portable device, or offered as an option in every car.
Sent from my Lumia 900 using Board Express Pro
- 07-27-2012, 02:29 PM #21
The point that I'm trying to make is that even current users aren't happy with the current state of Windows Phone. What does this say for consumers who are interested in Windows Phone but ultimately decide against it? I'm guessing nothing good.
I'm told by ex-Windows Mobile users that the Windows Phone of today lacks capabilities that were available to them during the Windows Mobile era. I can't confirm or deny this without doing some digging because I've never used Windows Mobile, but those people who have used it can't be wrong when they're comparing Windows Phone features to Windows Mobile features.
After seeing all of the developer tools presented in the Win8 SDK, I'm definitely optimistic that the future of Windows Phone is a bright one. But these core features, such as backup/restore, are items that should've been implemented some time ago. Does this make Win7.x seem like the precursor to what Windows Phone should be? I'd argue that it does. And looking at the poll, it seems others would agree with me on some level.
I have my Lumia 900, and don't get me wrong - I love it. I'd take WP over Android of iPhone any day of the week. But I'm playing devil's advocate here because I believe the best platform could be so much better. Hence, the poll.
- 07-27-2012, 04:40 PM #22
Don't get me wrong: I couldn't care less.
I've always gotten plenty from Microsoft, and I have no idea what the next person needs or wants, nor whether he or she knows. It is evident -here and elsewhere- that many users need the agreement, endorsement, or approval of others -often many others.
- 07-28-2012, 03:26 PM #23
- 08-10-2012, 12:49 PM #24
I'm surprised that everyone's yabbin' about percentages and marketshares and promoting the product and commercials,...you name it, but hardly any talk about the actual capabilities of the product ? What about what your WP actually CAN DO ? If everyone who actually bought a WP was happy about it from the start, and satisfied about what it can actually do, then it's marketshare would've gone way up without the need of commercials.
What has happened with WP is that (MOST) ppl saw the commercials (and thus saw only a nicely shaped start screen). MS made it look impressive, when actually it lacked TONS of features which (MOST) ppl thought they would be naturally included, as they allways were on every other platform untill now. Off course one couldn't possibly see that from their nicely manufactured misleading commercials..
So only after buying and trying did they all notice that all those nice features were all gone. That resulted in a lot of dissapointed ppl waiting around for some promised updates, which ultimately (IMO) were completely utterly useless, cause I can't notice any improvement, nore any 'missing' features added. Tethering ?? really ? I can't see why this would actually would be needed in the first place ? There's Wifi connections all around us, where ever we go. At least where I live this is definitely the case.
If (MOST) ppl had known about all those lacking capabilities on a WP on forhand, next to NOBODY would have bought one. I know I definitely wouldn't have.
Backup capabilities ? Lacking...
Sound improvements/settings, other then play/stop ? Lacking...
SMS search ? Lacking...
Copy contacts SIM->phone->SIM ? Lacking...
Mass storage or any other type of PC connection other then Zune ? Lacking...
Bluetooth for transfers ? Lacking...
A simple light for SMS/call notification ? Lacking...
Custom tones other then for calls ? Lacking...
True multitasking for 3rd party apps ? Lacking...
Micro-SD support ? Lacking...
Any form of file management ? Lacking...
File transfer other then Zune ? Lacking...
Support for more then 16GB (at the moment) ? Lacking...
Resolution ? Limited to 800x480...
Direct outlook sync ? Still Lacking...
Upgrade 7->8 ? LACKING...
Create/save playlists on the phone ? Lacking...
Really, the list is litterally ENDLESS, I could go on for another couple pages...
This is only the tip of the unsurmountable iceberg.
And I really don't think you'll see any of those features any time soon on a WP. By then WP will be yesterdays news, so it won't matter anymore. Not really.
As for the original question ? IMO, they actually gave more then enough reasons NOT to try WP, but off course, one would only notice afterwards. IMO (and only IMO) MS has really done it for me this time. Unforgivable, especially concerning the lack of WP8 upgrade for WP7 devices (which makes a 300$ WP7 device allmost worthless instantly), and I will think not twice, not trice, but 10 times before spending another buck on a MS product. I just completely lost my trust in them.
Not so much because it lacks tons of stuff you would normally expect, but because they were litteraly misleading us with their whole WP campain. All the percentages and marketshares, I really don't give a r**ts ** about them, reaaally. I just care (as do MOST ppl) about what my money has bought me.
For christ sake, I can't even sell the damn thing. Nobody will buy a secondhand WP7 phone unless they're mentally retarded. So now you tell me if WP is worth all that money? You must be crazy.
Last edited by genuine555; 08-10-2012 at 12:56 PM.
- 08-10-2012, 01:07 PM #25
Then surf to the nearest list, and sit back for a moment to read through the very veeery long list you see presented before you.
For example :
List of all missing features from Windows Phone | Toni codes .NET
How many of those you think are present now ? If you can count to five, you'll be there I think.
How many will be there ? Someday ? Again...can you count to five ? :dry
Agreed, some of them are useless nowadays, but it's an extremely long list...
No approval needed bro. No endorsement, I couldn't care less. What I (and MOST ppl) care about is that rediculusly long list right there.
So without approval nore endorsement of any kind by anybody...please save it ...(IMO only!) I find WP to be extremely BORING. I ended up using my 5530 (yes a symbian!) more then my 300$ WP Honest truth.
The worst thing I see all around me is that most ppl also have a year or 2-year contract attached to their precious WP, so they're f**d twice over ;)