Phone mode doesnt work unless speaker phone or headphones

anon(5348884)

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Sep 30, 2012
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My HTC Trophy (Windows 7) phone just picked up the following anomally:

If I call someone - I cannot hear the phone ring, cannot hear them answer and they cannot hear me. If I turn on speaker phone we can hear each other. If i use headphone jack or bluetooth we can hear each other.

I checked the internal speaker by playing music and podcasts - works well.
I checked the microphone by using a recording app - microphone worked well.

I restarted the phone - powered completely off and back on.
I pulled the battery and restarted the phone.

I havent set it back to factory settings because I'm hoping these symptoms will give someone an idea that they can pass along to me.

Any thoughts? Thanks.
 

Ca Ratrescue

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Dec 27, 2012
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I have the same exact issue. It seems to have started after I installed and uninstalled the Bing translator app. Have you found a fix for this?
 

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