One Windows

Microsoft is building a new Windows 10 Shell for PC, Mobile and Xbox

On the Inside

Everything you need to know about the Xbox Insider Program

Beautiful compromises

Surface Studio review: you'll want one, even if you don't need one

3-in-1

Is this the Surface Phone? Microsoft awarded patents for foldable devices

Windows Central Offers

MCSE Certification bundle is just $39

Even more improvements

All the changes found in Windows 10 build 15007!

Games as a Service

What does the cancellation of Scalebound mean for future Xbox exclusives?

Windows Central Offers

Save $90 on these FRESHeBUDS Pro Magnetic Bluetooth Earbuds

Returning for 2017

We're back with an new episode of #AskDanWindows

Lifetime Subscription

VPNSecure is currently 91% off

Our favorite things

The Best of CES 2017 Awards

Infinity Edge in your hand

The XPS 13 2-in-1 is the Dell convertible we've always wanted

Project Valerie

Razer just made a laptop with three — THREE! — 17-inch 4K displays. 😱

Great design from Palo Alto

HP's CES 2017 releases are truly gorgeous PCs

Intel and Google's big day

CES 2017 Day Two: New laptops, new phones, and old ideas made new

Take five is better than ever

The updated Lenovo ThinkPad X1 packs Kaby Lake chips and zero bloatware

Everything we know about the next Xbox: Project Scorpio

UWPowered

'Game Mode' for Windows 10 will power Xbox One and Scorpio games too

Buyer's guide

Best accessories for Microsoft Surface Book

Oh, what a year!

Windows Central Best of 2016 Awards

< >
Welcome to the Windows Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 3 of 3
  1. kylehager's Avatar
    Member

    Posts
    1 Posts
       #1  
    I need help with something guys. I filmed a video with my phone Christmas morning and ten transferred it to my PC. Now it is off my phone (for sure) and even off my pc. However I lost 3GB of phone storage even after its gone and when I plug into zune it shows 3gb in reserved/other content. I moved the slider to 0%, still there, I deleted everything off the phone and the zune, clicked forget this phone and re-synced everything, still there. No matter what I do there is 3gb sitting someplace and it doesn't show anywhere. I have rebooted the phone many times and tried to re-sync and still there. How do I get my 3gb back?
    It's almost as if this video didn't really get deleted or moved from the phone even though the phone shows no videos or large files anywhere.
  2. Daniel Ratcliffe's Avatar
    Retired Moderator

    Posts
    3,046 Posts
    Global Posts
    4,703 Global Posts
    #2  
    If you're in the UK, I would go to the Carphone Warehouse and ask to try and get them to back everything up off the phone. Then, when you've got the stuff on a flash drive or a disc (I think they give you a disc), then you can safely hard reset the phone. This hard reset should clear EVERYTHING off your phone.
  3. legendcomeback's Avatar
    Member

    Posts
    6 Posts
    #3  
    i think you should come Nokia care

Similar Threads

  1. Please read guys i need help?!?
    By thelastfoiter in forum Windows Phone 7
    Replies: 7
    Last Post: 05-09-2012, 05:38 PM
  2. seriously need your guys help
    By msweston7#WP in forum Windows Phone 7
    Replies: 3
    Last Post: 10-02-2011, 09:39 AM

Posting Permissions