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  1. Mitchthecrane's Avatar

    1 Posts
    Hello everybody, so i have a samsung focus, and i love it to death so i got my girlfriend one for christmas. Everything on it works fine except for one thing, when we go to the marketplace and click on apps, it just shows a black screen and says "Applications" at the top and you can scroll across infinitely. There is no pictures or words. When i try sending her a link to the app from my phone, it loads up in her phone however there is no install button at the bottom. We have NOT tried a hard reset yet, as one of my questions is do you think a hard reset will fix this issue. Any advice would be greatly appreciated. Feel free to ask questions so i can add details. Thank you.
  2. pulkit10's Avatar

    58 Posts
    Global Posts
    59 Global Posts
    Hard resets usually fix all issues and this looks like it has nothing to do with the hardware so yes, I'd say give hard resetting a shot.

    If that doesn't work, I'm afraid you'll have to swap the phone. Might just be an issue with the device.

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