This again?

Windows Central Podcast 37: Windows 10 Mobile is still dead

Redefining the PC

Why Microsoft's Surface phone could be MUCH more than a mere 'phone'

Surface Pwn 5

Surface Pro 5, Project NEON details leaked on LinkedIn?

XP-YESSSSSSS

Dell's already awesome XPS 15 gets even better in 2017

Surface table meets Windows 10

Yes, we did put Windows 10 on the original Surface table ... and it rocks

Cream o' the crop

Before buying a Microsoft laptop, check out our pick for the absolute best

Simple and secure, just the way I like it

We think Windows 10 Cloud is a great idea, here's why

uber micro

Halo Wars 2 has something for everyone. Here's our full review.

Oldie but goldie

We reviewed Microsoft's decade-old Surface table

Creators Update comin' at ya

These are the coolest new features in the next big Xbox One update (video)

Buyer's guide

The Razer Blade 14 is the best laptop Razer has to offer

Windows 10 app gems

10 terrific Windows 10 apps you should be using

Tower of power

Here's what we think of Dell's XPS Tower Special Edition

Quite a deal

Grab the complete C# coding bootcamp for $41!

Your go-to laptop guide

Introducing our ultimate laptop buyer's guide

Listen here

Attn Android and iPhone users: What you need to know about Windows phone

Old is new?

The original Surface Pro still holds its own in the 2-in-1 world

Xbox Greenlight?

No, internet, Microsoft isn't opening Xbox to all UWP games

Falling in love

HP Envy 34 review: An ultrawide curved all-in-one after my heart

2015 machine in 2017?

Surface 3 still holds its own in 2017

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  • 1 Post By bawboh86
  • 1 Post By TitanChandu
  1. onedrummer2401's Avatar
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       #1  
    So, in addition to my phone crashing all over the place, I've now run into year another problem. Whenever I connect my phone to Zune the phone restarts itself, over and over again. I've tried it on different computers and I can't get it to fix itself. The fact that I can't use the cable pull trick to work without the phone restarting is driving me crazy.
  2. Laura Knotek's Avatar

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    #2  
    Which device do you have?
  3. onedrummer2401's Avatar
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       #3  
    Lumia 900.
  4. Laura Knotek's Avatar

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    #4  
    That is odd. I have the same device, and mine never restarts when I connect it to the PC.

    What version of Windows are you running?

    Are you connecting it to a USB port on the front or back of the PC?
  5. onedrummer2401's Avatar
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       #5  
    Front of the tower. I'm running Windows 7, but it's only started doing this recently. If I have it connected to the computer it's fine. However if Zune is open it restarts the phone over and over.
  6. HeyCori's Avatar
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    #6  
    Is there another computer in the house or a friend's computer you can use? If the phone doesn't restart then at least you'll know the 900 isn't the problem.
  7. bawboh86's Avatar
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    #7  
    Also, try the ports in the back. The front ports don't always pull enough power, and it may not be causing the issue until the software hits it and it starts trying to communicate through the USB port.
    Laura Knotek likes this.
  8. tgp
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    #8  
    Quote Originally Posted by onedrummer2401 View Post
    So, in addition to my phone crashing all over the place, I've now run into year another problem. Whenever I connect my phone to Zune the phone restarts itself, over and over again. I've tried it on different computers and I can't get it to fix itself. The fact that I can't use the cable pull trick to work without the phone restarting is driving me crazy.
    Are you by chance pulling the USB cable? The trick requires disconnecting your PC from the Internet by pulling the ethernet cable from your computer, or disabling wifi if it's online wirelessly.
  9. TitanChandu's Avatar
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    #9  
    I had this random restart problem and finally traced it down to bad apps, see if you installed any apps in the recent past and delete them and see how your phone works.
    wifi keep alive was one of the culprits.
    hope this helps.
    onedrummer2401 likes this.
  10. onedrummer2401's Avatar
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       #10  
    Aha! I do have keep alive yet rarely use it. I'll try that. And I have tried it on a second computer. I don't know what the USB pull is, but I was just recently forcing the 7.8 update and turning on/off my internet. The phone still restarted with both situations though.

    Edit: Thank you! Haven't had a single restart yet since I uninstalled it!
    Last edited by onedrummer2401; 02-03-2013 at 01:13 AM.

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