- 01-30-2013, 08:19 PM #1
So, in addition to my phone crashing all over the place, I've now run into year another problem. Whenever I connect my phone to Zune the phone restarts itself, over and over again. I've tried it on different computers and I can't get it to fix itself. The fact that I can't use the cable pull trick to work without the phone restarting is driving me crazy.
- 01-30-2013, 10:13 PM #4
That is odd. I have the same device, and mine never restarts when I connect it to the PC.
What version of Windows are you running?
Are you connecting it to a USB port on the front or back of the PC?
- 01-31-2013, 11:10 AM #7
Also, try the ports in the back. The front ports don't always pull enough power, and it may not be causing the issue until the software hits it and it starts trying to communicate through the USB port.
- 01-31-2013, 01:00 PM #8
01-31-2013, 03:33 PM #9
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I had this random restart problem and finally traced it down to bad apps, see if you installed any apps in the recent past and delete them and see how your phone works.
wifi keep alive was one of the culprits.
hope this helps.
- 01-31-2013, 06:00 PM #10
Aha! I do have keep alive yet rarely use it. I'll try that. And I have tried it on a second computer. I don't know what the USB pull is, but I was just recently forcing the 7.8 update and turning on/off my internet. The phone still restarted with both situations though.
Edit: Thank you! Haven't had a single restart yet since I uninstalled it!
Last edited by onedrummer2401; 02-03-2013 at 01:13 AM.
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