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  • 1 Post By Bearach
  • 1 Post By gectra
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  • 1 Post By tgp
  • 1 Post By power5
  1. gectra's Avatar
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       #1  
    Hi!
    I just found that my WP7.8 Lumia 710 doesn't open in the SETTING/APPLICATIONS the PHONE option. I have no idea what could be the problem. I have the sim inserted well, I have great signal strengh, I can make calls, etc, but that menu doesn't open at all. I tried restarting, changing the inserted SIM, but nothing helped.

    Do you have any idea what causes the problem and how could I solve it?

    Thank you very much ideed.
  2. Bearach's Avatar
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    #2  
    Deleted.
    Last edited by Bearach; 07-08-2013 at 05:32 PM.
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  3. gectra's Avatar
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       #3  
    I updated it with the disconnecting method via Zune. I am not precisely sure about soft-reset, if it's a simple restart, than I have tried it a thousand times.
  4. Bearach's Avatar
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    #4  
    Deleted.
    Last edited by Bearach; 07-08-2013 at 05:32 PM.
  5. gectra's Avatar
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       #5  
    Are you sure that this will solve the problem? (Isn't it possible, that the network provider disabled the menu?) Is it sure that this problem is so serious that I must hard reset the device? How many times is it allowed to use the same activation key on my device?
    EDIT
    Zune says it has a restore point...Do you think it would help? I think after restoring the device I will need to update it again :((
  6. Bearach's Avatar
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    #6  
    Deleted.
    Last edited by Bearach; 07-08-2013 at 05:33 PM.
  7. gectra's Avatar
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       #7  
    Thank you very much indeed for your quick replies. I have just contacted MS Support, now looking for some news from them. :)
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  8. Bearach's Avatar
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    Deleted.
    Last edited by Bearach; 07-08-2013 at 05:42 PM.
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    #9  
    I just wanted to add that this menu works fine on my lumia 710 with tmobile. I updated via the seven-eighter tool to 7.8.
    Bearach likes this.
  10. Bearach's Avatar
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    Deleted.
    Last edited by Bearach; 07-08-2013 at 05:42 PM.
  11. tgp
    tgp is online now
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    #11  
    I have an unlocked Lumia 710 that I updated by using the Zune/Internet disconnect trick. Phone settings opens fine.
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    #12  
    I had that happen on one of my Titans. I am pretty sure it was on the one I currently have. I did a hard reset after trying to figure out what could be causing the issue, and now that menu works again. I have also just confirmed that it works on my 7.8 updated Titan still.
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  13. Bearach's Avatar
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    #13  
    Deleted.
    Last edited by Bearach; 07-08-2013 at 05:43 PM.
  14. gectra's Avatar
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       #14  
    Microsoft Customer Service did actually nothing. If I hard reset my device I will be asked my activation key, won't I? How many times can I use it? Thank you.
  15. Bearach's Avatar
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    Deleted.
    Last edited by Bearach; 07-08-2013 at 05:43 PM.

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