Error installing windows phone recovery tool

[venkatesh vakalapudi]

Hi guys

I'm eager to install windows phone 10 TP but wanna take BKP first. When I tried to install WP Recovery tool it's showing "Hash value is not correct " every time. Tried in 4 different systems which all are running win7. Is there any solution for it

Thank you

 

[Harrie-S]

Did you check what is in the log :
For more information see the LOG FILE
This may help to find what went wrong.

 

[venkatesh vakalapudi]

Yeah I checked but got nothing

 

[Harrie-S]

I googled this code but the only thing what came up that it is netwerk related. So maybe it works tomorrow.

 

[RumoredNow]

My research around similar issues leads me to believe that most likely this is related to digital driver signing... Toggling the check off and on under Windows 7 is not so easy... My research is also showing me that many who attempt this garble the command line syntax and bork their peripheral devices...

Since my research has not proven conclusive on an instruction set I'll just point your search into the right area and advise you to proceed with all due caution.

 

[rhapdog]

Hash values are generally used by setup programs to confirm that the file you are attempting to install matches the original file, as you downloaded a copy.

If the hash value is not correct, then there is some sort of corruption in the downloaded file. Please try to re-download the recovery tool and see if the error goes away. Errors sometimes crop in when being sent over the network/internet. That's why they use a hash of the file to determine if it is authentic.

 

[RumoredNow]

Hash values are generally used by setup programs to confirm that the file you are attempting to install matches the original file, as you downloaded a copy.

If the hash value is not correct, then there is some sort of corruption in the downloaded file. Please try to re-download the recovery tool and see if the error goes away. Errors sometimes crop in when being sent over the network/internet. That's why they use a hash of the file to determine if it is authentic.

's'why I love being given the md5 sum of a file before downloading it... or as .txt file inside the folder once extracted.

 

[Ed Boland]

Please try to re-download the recovery tool and see if the error goes away. Errors sometimes crop in when being sent over the network/internet. That's why they use a hash of the file to determine if it is authentic.

Agreed. Re-download the file (and maybe even save it in a different directory) and run the setup again.

 

[Ed Boland]

's'why I love being given the md5 sum of a file before downloading it... or as .txt file inside the folder once extracted.

Here's a nifty little MD5 utility to verify checksum/hash value integrity of a file.

WinMD5 Free - Windows MD5 Utility Freeware

 

[venkatesh vakalapudi]

I've tried in 6 different PC's(win7) in 2 different networks and finally installed in win 8.1 system

 

[Shahul07]

I tried to install the windows phone recovery tool.. and I am getting the same error..
I installed windows 8.1 os in virtual box and again tried to install recovery tool but i am getting the same error.

 

[rajivenator]

Hi,

I think i have resolved the issue that you have been facing.
I think the current installer is not able to install the prerequisite files related to usb drivers . It seems its unable to find those.
I would suggest you download these 3 files and install them and then try reinstalling the recovery tool.
I presume you need to install them in the same order as i have posted. Also if i am not wrong make sure the below files and the installer are in the same directory.



download-fds.webapps.microsoft.com/supportFiles/phones/files/recovery/Drivers/WinUsbCoInstallers/1.1.8.1406/WinUsbCoInstallers.msi

download-fds.webapps.microsoft.com/supportFiles/phones/files/recovery/Drivers/WinUsbCompatId/1.1.9.1439/WinUsbCompatIdInstaller.msi

download-fds.webapps.microsoft.com/supportFiles/phones/files/recovery/Drivers/WinUsbDriversExt/1.1.12.1439/WinUsbDriversExt.msi

To make it clear :
* Download all the above files and place them in the same directory where you have the installer file.
1 : install the above three files in the order i have mentioned (though its just a speculation)
2 : run the installer after installing the above three files, and it should install.

 

[jsooney]

I got an 0x800c0005 error trying to do this. Turns out it .Net 4.5 web install failed, probably due to network restrictions.

 

[sooshyl]

Download and install WinUSBDriverEXT separately and then install Windows Phone Recovery Tool. You will get that from the following link.
( download-fds.webapps.microsoft.com/supportFiles/phones/files/recovery/Drivers/WinUsbDriversExt/1.1.12.1439/WinUsbDriversExt.msi )

..:wink:

 

[Ultimate Insider]

I am gonna post the log file. I hope it helps.

[10FC:1210][2015-02-24T04:36:49]i001: Burn v3.8.1128.0, Windows v6.3 (Build 9600: Service Pack 0), path: C:\Users\Serhan\Downloads\WindowsPhoneRecoveryToolInstaller.exe, cmdline: ''
[10FC:1210][2015-02-24T04:36:49]i000: Initializing string variable 'LaunchTarget' to value '[ProgramFilesFolder]Microsoft Care Suite\Windows Phone Recovery Tool\WindowsPhoneRecoveryTool.exe'
[10FC:1210][2015-02-24T04:36:50]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Serhan\AppData\Local\Temp\Windows_Phone_Recovery_Tool_1.0.6_20150224043650.log'
[10FC:1210][2015-02-24T04:36:50]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Serhan\Downloads\WindowsPhoneRecoveryToolInstaller.exe'
[10FC:1210][2015-02-24T04:36:50]i052: Condition '(VersionNT >= v6.1)' evaluates to true.
[10FC:1210][2015-02-24T04:36:51]i000: Setting string variable 'WixBundleName' to value 'Windows Phone Recovery Tool 1.0.6'
[10FC:1210][2015-02-24T04:36:51]i100: Detect begin, 40 packages
[10FC:1210][2015-02-24T04:36:51]i000: Setting string variable 'NETFRAMEWORK45' to value '379893'
[10FC:1210][2015-02-24T04:36:51]i000: Setting string variable 'VC2012RedistInstalled' to value '1'
[10FC:1210][2015-02-24T04:36:51]i000: Setting string variable 'VC2012RedistInstalled64' to value '1'
[10FC:1210][2015-02-24T04:36:51]i052: Condition 'NETFRAMEWORK45 >= 378389' evaluates to true.
[10FC:1210][2015-02-24T04:36:51]w120: Detected partially cached package: VC2012Redist, invalid payload: VC2012Redist, reason: 0x80070570
[10FC:1210][2015-02-24T04:36:51]i052: Condition 'VC2012RedistInstalled=1 or VC2012RedistInstalled64=1' evaluates to true.
[10FC:1210][2015-02-24T04:36:51]w120: Detected partially cached package: WinUsbDriversExt, invalid payload: WinUsbDriversExt, reason: 0x80070570
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: CheckFreeDiskSpace, state: Absent, cached: None
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: NetFx45Web, state: Present, cached: Complete
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: VC2012Redist, state: Present, cached: Partial
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: CommunicationLayerCleaner, state: Absent, cached: None
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: WinUsbDeviceRemover, state: Absent, cached: None
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: WinUsbCoInstallers, state: Present, cached: None
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: WinUsbCompatIdInstaller, state: Present, cached: None
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: WinUsbDriversExt, state: Absent, cached: Partial
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: WPRT_enUS, state: Absent, cached: None
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: WPRT_arSA, state: Absent, cached: None
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: WPRT_csCZ, state: Absent, cached: None
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: WPRT_daDK, state: Absent, cached: None
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: WPRT_deDE, state: Absent, cached: None
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: WPRT_elGR, state: Absent, cached: None
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: WPRT_esES, state: Absent, cached: None
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: WPRT_etEE, state: Absent, cached: None
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: WPRT_fiFI, state: Absent, cached: None
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: WPRT_frFR, state: Absent, cached: None
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: WPRT_heIL, state: Absent, cached: None
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: WPRT_hrHR, state: Absent, cached: None
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: WPRT_huHU, state: Absent, cached: None
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: WPRT_itIT, state: Absent, cached: None
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: WPRT_jaJP, state: Absent, cached: None
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: WPRT_koKR, state: Absent, cached: None
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: WPRT_ltLT, state: Absent, cached: None
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: WPRT_lvLV, state: Absent, cached: None
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: WPRT_nbNO, state: Absent, cached: None
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: WPRT_nlNL, state: Absent, cached: None
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: WPRT_plPL, state: Absent, cached: None
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: WPRT_ptBR, state: Absent, cached: None
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: WPRT_roRO, state: Absent, cached: None
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: WPRT_ruRU, state: Absent, cached: None
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: WPRT_skSK, state: Absent, cached: None
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: WPRT_slSI, state: Absent, cached: None
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: WPRT_svSE, state: Absent, cached: None
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: WPRT_thTH, state: Absent, cached: None
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: WPRT_trTR, state: Absent, cached: None
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: WPRT_zhCN, state: Absent, cached: None
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: WPRT_zhHK, state: Absent, cached: None
[10FC:1210][2015-02-24T04:36:51]i101: Detected package: WPRT_zhTW, state: Absent, cached: None
[10FC:1210][2015-02-24T04:36:51]i052: Condition 'Privileged <> 0' evaluates to true.
[10FC:1210][2015-02-24T04:36:51]i199: Detect complete, result: 0x0
[10FC:122C][2015-02-24T04:36:52]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 0
[10FC:1210][2015-02-24T04:36:52]i200: Plan begin, 40 packages, action: Install
[10FC:1210][2015-02-24T04:36:52]i000: Setting string variable 'WixBundleLog_CheckFreeDiskSpace' to value 'C:\Users\Serhan\AppData\Local\Temp\Windows_Phone_Recovery_Tool_1.0.6_20150224043650_0_CheckFreeDiskSpace.log'
[10FC:1210][2015-02-24T04:36:52]w321: Skipping dependency registration on package with no dependency providers: NetFx45Web
[10FC:1210][2015-02-24T04:36:52]w321: Skipping dependency registration on package with no dependency providers: VC2012Redist
[10FC:1210][2015-02-24T04:36:52]w321: Skipping dependency registration on package with no dependency providers: CommunicationLayerCleaner
[10FC:1210][2015-02-24T04:36:52]i000: Setting string variable 'WixBundleLog_CommunicationLayerCleaner' to value 'C:\Users\Serhan\AppData\Local\Temp\Windows_Phone_Recovery_Tool_1.0.6_20150224043650_1_CommunicationLayerCleaner.log'
[10FC:1210][2015-02-24T04:36:52]w321: Skipping dependency registration on package with no dependency providers: WinUsbDeviceRemover
[10FC:1210][2015-02-24T04:36:52]i000: Setting string variable 'WixBundleLog_WinUsbDeviceRemover' to value 'C:\Users\Serhan\AppData\Local\Temp\Windows_Phone_Recovery_Tool_1.0.6_20150224043650_2_WinUsbDeviceRemover.log'
[10FC:1210][2015-02-24T04:36:52]i000: Setting string variable 'WixBundleLog_WinUsbDriversExt' to value 'C:\Users\Serhan\AppData\Local\Temp\Windows_Phone_Recovery_Tool_1.0.6_20150224043650_3_WinUsbDriversExt.log'
[10FC:1210][2015-02-24T04:36:52]i052: Condition 'NOT ( UserLanguageID=1025 OR UserLanguageID=5121 OR UserLanguageID=15361 OR UserLanguageID=3073 OR UserLanguageID=2049 OR UserLanguageID=11265 OR UserLanguageID=13313 OR UserLanguageID=12289 OR UserLanguageID=4097 OR UserLanguageID=6145 OR UserLanguageID=8193 OR UserLanguageID=16385 OR UserLanguageID=10241 OR UserLanguageID=7169 OR UserLanguageID=14337 OR UserLanguageID=9217 OR UserLanguageID=1029 OR UserLanguageID=1030 OR UserLanguageID=1031 OR UserLanguageID=3079 OR UserLanguageID=5127 OR UserLanguageID=4103 OR UserLanguageID=2055 OR UserLanguageID=1032 OR UserLanguageID=3082 OR UserLanguageID=1034 OR UserLanguageID=11274 OR UserLanguageID=16394 OR UserLanguageID=13322 OR UserLanguageID=9226 OR UserLanguageID=5130 OR UserLanguageID=7178 OR UserLanguageID=12298 OR UserLanguageID=17418 OR UserLanguageID=4106 OR UserLanguageID=18442 OR UserLanguageID=22538 OR UserLanguageID=2058 OR UserLanguageID=19466 OR UserLanguageID=6154 OR UserLanguageID=15370 OR UserLanguageID=10250 OR UserLanguageID=20490 OR UserLanguageID=21514 OR UserLanguageID=14346 OR UserLanguageID=8202 OR UserLanguageID=1061 OR UserLanguageID=1035 OR UserLanguageID=1036 OR UserLanguageID=2060 OR UserLanguageID=11276 OR UserLanguageID=3084 OR UserLanguageID=9228 OR UserLanguageID=12300 OR UserLanguageID=15372 OR UserLanguageID=5132 OR UserLanguageID=13324 OR UserLanguageID=6156 OR UserLanguageID=14348 OR UserLanguageID=58380 OR UserLanguageID=8204 OR UserLanguageID=10252 OR UserLanguageID=4108 OR UserLanguageID=7180 OR UserLanguageID=1037 OR UserLanguageID=1050 OR UserLanguageID=1038 OR UserLanguageID=1040 OR UserLanguageID=2064 OR UserLanguageID=1041 OR UserLanguageID=1042 OR UserLanguageID=1063 OR UserLanguageID=1062 OR UserLanguageID=1044 OR UserLanguageID=2068 OR UserLanguageID=1043 OR UserLanguageID=2067 OR UserLanguageID=1045 OR UserLanguageID=1046 OR UserLanguageID=2070 OR UserLanguageID=1048 OR UserLanguageID=2072 OR UserLanguageID=1049 OR UserLanguageID=2073 OR UserLanguageID=1051 OR UserLanguageID=1060 OR UserLanguageID=1053 OR UserLanguageID=2077 OR UserLanguageID=1054 OR UserLanguageID=1055 OR UserLanguageID=2052 OR UserLanguageID=4100 OR UserLanguageID=5124 OR UserLanguageID=3076 OR UserLanguageID=1028 )' evaluates to false.
[10FC:1210][2015-02-24T04:36:52]i052: Condition 'UserLanguageID=1025 OR UserLanguageID=5121 OR UserLanguageID=15361 OR UserLanguageID=3073 OR UserLanguageID=2049 OR UserLanguageID=11265 OR UserLanguageID=13313 OR UserLanguageID=12289 OR UserLanguageID=4097 OR UserLanguageID=6145 OR UserLanguageID=8193 OR UserLanguageID=16385 OR UserLanguageID=10241 OR UserLanguageID=7169 OR UserLanguageID=14337 OR UserLanguageID=9217' evaluates to false.
[10FC:1210][2015-02-24T04:36:52]i052: Condition 'UserLanguageID=1029' evaluates to false.
[10FC:1210][2015-02-24T04:36:52]i052: Condition 'UserLanguageID=1030' evaluates to false.
[10FC:1210][2015-02-24T04:36:52]i052: Condition 'UserLanguageID=1031 OR UserLanguageID=3079 OR UserLanguageID=5127 OR UserLanguageID=4103 OR UserLanguageID=2055' evaluates to false.
[10FC:1210][2015-02-24T04:36:52]i052: Condition 'UserLanguageID=1032' evaluates to false.
[10FC:1210][2015-02-24T04:36:52]i052: Condition 'UserLanguageID=3082 OR UserLanguageID=1034 OR UserLanguageID=11274 OR UserLanguageID=16394 OR UserLanguageID=13322 OR UserLanguageID=9226 OR UserLanguageID=5130 OR UserLanguageID=7178 OR UserLanguageID=12298 OR UserLanguageID=17418 OR UserLanguageID=4106 OR UserLanguageID=18442 OR UserLanguageID=22538 OR UserLanguageID=2058 OR UserLanguageID=19466 OR UserLanguageID=6154 OR UserLanguageID=15370 OR UserLanguageID=10250 OR UserLanguageID=20490 OR UserLanguageID=21514 OR UserLanguageID=14346 OR UserLanguageID=8202' evaluates to false.
[10FC:1210][2015-02-24T04:36:52]i052: Condition 'UserLanguageID=1061' evaluates to false.
[10FC:1210][2015-02-24T04:36:52]i052: Condition 'UserLanguageID=1035' evaluates to false.
[10FC:1210][2015-02-24T04:36:52]i052: Condition 'UserLanguageID=1036 OR UserLanguageID=2060 OR UserLanguageID=11276 OR UserLanguageID=3084 OR UserLanguageID=9228 OR UserLanguageID=12300 OR UserLanguageID=15372 OR UserLanguageID=5132 OR UserLanguageID=13324 OR UserLanguageID=6156 OR UserLanguageID=14348 OR UserLanguageID=58380 OR UserLanguageID=8204 OR UserLanguageID=10252 OR UserLanguageID=4108 OR UserLanguageID=7180' evaluates to false.
[10FC:1210][2015-02-24T04:36:52]i052: Condition 'UserLanguageID=1037' evaluates to false.
[10FC:1210][2015-02-24T04:36:52]i052: Condition 'UserLanguageID=1050' evaluates to false.
[10FC:1210][2015-02-24T04:36:52]i052: Condition 'UserLanguageID=1038' evaluates to false.
[10FC:1210][2015-02-24T04:36:52]i052: Condition 'UserLanguageID=1040 OR UserLanguageID=2064' evaluates to false.
[10FC:1210][2015-02-24T04:36:52]i052: Condition 'UserLanguageID=1041' evaluates to false.
[10FC:1210][2015-02-24T04:36:52]i052: Condition 'UserLanguageID=1042' evaluates to false.
[10FC:1210][2015-02-24T04:36:52]i052: Condition 'UserLanguageID=1063' evaluates to false.
[10FC:1210][2015-02-24T04:36:52]i052: Condition 'UserLanguageID=1062' evaluates to false.
[10FC:1210][2015-02-24T04:36:52]i052: Condition 'UserLanguageID=1044 OR UserLanguageID=2068' evaluates to false.
[10FC:1210][2015-02-24T04:36:52]i052: Condition 'UserLanguageID=1043 OR UserLanguageID=2067' evaluates to false.
[10FC:1210][2015-02-24T04:36:52]i052: Condition 'UserLanguageID=1045' evaluates to false.
[10FC:1210][2015-02-24T04:36:52]i052: Condition 'UserLanguageID=1046 OR UserLanguageID=2070' evaluates to false.
[10FC:1210][2015-02-24T04:36:52]i052: Condition 'UserLanguageID=1048 OR UserLanguageID=2072' evaluates to false.
[10FC:1210][2015-02-24T04:36:52]i052: Condition 'UserLanguageID=1049 OR UserLanguageID=2073' evaluates to false.
[10FC:1210][2015-02-24T04:36:52]i052: Condition 'UserLanguageID=1051' evaluates to false.
[10FC:1210][2015-02-24T04:36:52]i052: Condition 'UserLanguageID=1060' evaluates to false.
[10FC:1210][2015-02-24T04:36:52]i052: Condition 'UserLanguageID=1053 OR UserLanguageID=2077' evaluates to false.
[10FC:1210][2015-02-24T04:36:52]i052: Condition 'UserLanguageID=1054' evaluates to false.
[10FC:1210][2015-02-24T04:36:52]i052: Condition 'UserLanguageID=1055' evaluates to true.
[10FC:1210][2015-02-24T04:36:52]i000: Setting string variable 'WixBundleRollbackLog_WPRT_trTR' to value 'C:\Users\Serhan\AppData\Local\Temp\Windows_Phone_Recovery_Tool_1.0.6_20150224043650_4_WPRT_trTR_rollback.log'
[10FC:1210][2015-02-24T04:36:52]i000: Setting string variable 'WixBundleLog_WPRT_trTR' to value 'C:\Users\Serhan\AppData\Local\Temp\Windows_Phone_Recovery_Tool_1.0.6_20150224043650_4_WPRT_trTR.log'
[10FC:1210][2015-02-24T04:36:52]i052: Condition 'UserLanguageID=2052 OR UserLanguageID=4100 OR UserLanguageID=5124' evaluates to false.
[10FC:1210][2015-02-24T04:36:52]i052: Condition 'UserLanguageID=3076' evaluates to false.
[10FC:1210][2015-02-24T04:36:52]i052: Condition 'UserLanguageID=1028' evaluates to false.
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: CheckFreeDiskSpace, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: Register
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: NetFx45Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: VC2012Redist, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: CommunicationLayerCleaner, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: WinUsbDeviceRemover, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: WinUsbCoInstallers, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: WinUsbCompatIdInstaller, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: WinUsbDriversExt, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: Register
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: WPRT_enUS, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: WPRT_arSA, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: WPRT_csCZ, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: WPRT_daDK, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: WPRT_deDE, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: WPRT_elGR, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: WPRT_esES, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: WPRT_etEE, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: WPRT_fiFI, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: WPRT_frFR, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: WPRT_heIL, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: WPRT_hrHR, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: WPRT_huHU, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: WPRT_itIT, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: WPRT_jaJP, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: WPRT_koKR, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: WPRT_ltLT, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: WPRT_lvLV, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: WPRT_nbNO, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: WPRT_nlNL, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: WPRT_plPL, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: WPRT_ptBR, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: WPRT_roRO, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: WPRT_ruRU, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: WPRT_skSK, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: WPRT_slSI, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: WPRT_svSE, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: WPRT_thTH, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: WPRT_trTR, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: WPRT_zhCN, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: WPRT_zhHK, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[10FC:1210][2015-02-24T04:36:52]i201: Planned package: WPRT_zhTW, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[10FC:1210][2015-02-24T04:36:52]i299: Plan complete, result: 0x0
[10FC:1210][2015-02-24T04:36:52]i300: Apply begin
[04DC:12D0][2015-02-24T04:36:57]i360: Creating a system restore point.
[04DC:12D0][2015-02-24T04:36:57]i361: Created a system restore point.
[04DC:12D0][2015-02-24T04:36:57]i000: Caching bundle from: 'C:\Users\Serhan\AppData\Local\Temp\{c566d1d2-72ed-405c-beb4-92603153d159}\.be\Bootstrapper.exe' to: 'C:\ProgramData\Package Cache\{c566d1d2-72ed-405c-beb4-92603153d159}\Bootstrapper.exe'
[04DC:12D0][2015-02-24T04:36:57]i320: Registering bundle dependency provider: {c566d1d2-72ed-405c-beb4-92603153d159}, version: 1.0.6.0
[04DC:0780][2015-02-24T04:36:57]i305: Verified acquired payload: CheckFreeDiskSpace at path: C:\ProgramData\Package Cache\.unverified\CheckFreeDiskSpace, moving to: C:\ProgramData\Package Cache\{4E893B08-5155-4C03-A80C-7D9E96FFDDD2}v1.00.0000\CheckFreeDiskSpace.msi.
[04DC:0780][2015-02-24T04:36:57]i305: Verified acquired payload: CommunicationLayerCleaner at path: C:\ProgramData\Package Cache\.unverified\CommunicationLayerCleaner, moving to: C:\ProgramData\Package Cache\42253689C4295B7B23419779293A6F8A3D623688\CommLayerCleaner.exe.
[04DC:0780][2015-02-24T04:36:57]i305: Verified acquired payload: WinUsbDeviceRemover at path: C:\ProgramData\Package Cache\.unverified\WinUsbDeviceRemover, moving to: C:\ProgramData\Package Cache\CAE10F2B5EDDD7A95406FFA73F7B6E029138C09E\WinUsbDeviceRemover.exe.
[04DC:0780][2015-02-24T04:36:57]i305: Verified acquired payload: WinUsbDeviceRemoverConfiguration at path: C:\ProgramData\Package Cache\.unverified\WinUsbDeviceRemoverConfiguration, moving to: C:\ProgramData\Package Cache\CAE10F2B5EDDD7A95406FFA73F7B6E029138C09E\wudr_configuration.xml.
[10FC:08E4][2015-02-24T04:36:57]i338: Acquiring package: WinUsbDriversExt, payload: WinUsbDriversExt, copy from: C:\Users\Serhan\Downloads\WinUsbDriversExt.msi
[10FC:08E4][2015-02-24T04:36:57]i000: Setting string variable 'WixBundleLastUsedSource' to value 'C:\Users\Serhan\Downloads\'
[04DC:0780][2015-02-24T04:36:57]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache\.unverified\WinUsbDriversExt
[04DC:0780][2015-02-24T04:36:57]e000: Error 0x80091007: Failed to verify hash of payload: WinUsbDriversExt
[04DC:0780][2015-02-24T04:36:57]e310: Failed to verify payload: WinUsbDriversExt at path: C:\ProgramData\Package Cache\.unverified\WinUsbDriversExt, error: 0x80091007. Deleting file.
[04DC:0780][2015-02-24T04:36:57]e000: Error 0x80091007: Failed to cache payload: WinUsbDriversExt
[10FC:08E4][2015-02-24T04:36:57]e314: Failed to cache payload: WinUsbDriversExt from working path: C:\Users\Serhan\AppData\Local\Temp\{c566d1d2-72ed-405c-beb4-92603153d159}\WinUsbDriversExt, error: 0x80091007.
[10FC:08E4][2015-02-24T04:36:57]e349: Application requested retry of payload: WinUsbDriversExt, encountered error: 0x80091007. Retrying...
[10FC:08E4][2015-02-24T04:37:00]i338: Acquiring package: WinUsbDriversExt, payload: WinUsbDriversExt, copy from: C:\Users\Serhan\Downloads\WinUsbDriversExt.msi
[04DC:0780][2015-02-24T04:37:00]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache\.unverified\WinUsbDriversExt
[04DC:0780][2015-02-24T04:37:00]e000: Error 0x80091007: Failed to verify hash of payload: WinUsbDriversExt
[04DC:0780][2015-02-24T04:37:00]e310: Failed to verify payload: WinUsbDriversExt at path: C:\ProgramData\Package Cache\.unverified\WinUsbDriversExt, error: 0x80091007. Deleting file.
[04DC:0780][2015-02-24T04:37:00]e000: Error 0x80091007: Failed to cache payload: WinUsbDriversExt
[10FC:08E4][2015-02-24T04:37:00]e314: Failed to cache payload: WinUsbDriversExt from working path: C:\Users\Serhan\AppData\Local\Temp\{c566d1d2-72ed-405c-beb4-92603153d159}\WinUsbDriversExt, error: 0x80091007.
[10FC:08E4][2015-02-24T04:37:00]e349: Application requested retry of payload: WinUsbDriversExt, encountered error: 0x80091007. Retrying...
[10FC:08E4][2015-02-24T04:37:03]i338: Acquiring package: WinUsbDriversExt, payload: WinUsbDriversExt, copy from: C:\Users\Serhan\Downloads\WinUsbDriversExt.msi
[04DC:0780][2015-02-24T04:37:03]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache\.unverified\WinUsbDriversExt
[04DC:0780][2015-02-24T04:37:03]e000: Error 0x80091007: Failed to verify hash of payload: WinUsbDriversExt
[04DC:0780][2015-02-24T04:37:03]e310: Failed to verify payload: WinUsbDriversExt at path: C:\ProgramData\Package Cache\.unverified\WinUsbDriversExt, error: 0x80091007. Deleting file.
[04DC:0780][2015-02-24T04:37:03]e000: Error 0x80091007: Failed to cache payload: WinUsbDriversExt
[10FC:08E4][2015-02-24T04:37:03]e314: Failed to cache payload: WinUsbDriversExt from working path: C:\Users\Serhan\AppData\Local\Temp\{c566d1d2-72ed-405c-beb4-92603153d159}\WinUsbDriversExt, error: 0x80091007.
[04DC:0780][2015-02-24T04:37:03]i351: Removing cached package: WinUsbDeviceRemover, from path: C:\ProgramData\Package Cache\CAE10F2B5EDDD7A95406FFA73F7B6E029138C09E\
[04DC:0780][2015-02-24T04:37:03]i351: Removing cached package: CommunicationLayerCleaner, from path: C:\ProgramData\Package Cache\42253689C4295B7B23419779293A6F8A3D623688\
[04DC:0780][2015-02-24T04:37:03]i351: Removing cached package: CheckFreeDiskSpace, from path: C:\ProgramData\Package Cache\{4E893B08-5155-4C03-A80C-7D9E96FFDDD2}v1.00.0000\
[10FC:1210][2015-02-24T04:37:03]e000: Error 0x80091007: Failed while caching, aborting execution.
[04DC:12D0][2015-02-24T04:37:03]i330: Removed bundle dependency provider: {c566d1d2-72ed-405c-beb4-92603153d159}
[04DC:12D0][2015-02-24T04:37:03]i352: Removing cached bundle: {c566d1d2-72ed-405c-beb4-92603153d159}, from path: C:\ProgramData\Package Cache\{c566d1d2-72ed-405c-beb4-92603153d159}\
[10FC:1210][2015-02-24T04:37:03]i399: Apply complete, result: 0x80091007, restart: None, ba requested restart: No

 

[Rahul2508]

my log file:

[1754:1308][2015-03-06T09:20:20]i001: Burn v3.8.1128.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\Rahul\Downloads\Programs\WindowsPhoneRecoveryToolInstaller.exe, cmdline: ''
[1754:1308][2015-03-06T09:20:20]i000: Initializing string variable 'LaunchTarget' to value '[ProgramFilesFolder]Microsoft Care Suite\Windows Phone Recovery Tool\WindowsPhoneRecoveryTool.exe'
[1754:1308][2015-03-06T09:20:22]i000: Setting string variable 'WixBundleLog' to value 'C:\Temp\Windows_Phone_Recovery_Tool_1.1.0_20150306092022.log'
[1754:1308][2015-03-06T09:20:22]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Rahul\Downloads\Programs\WindowsPhoneRecoveryToolInstaller.exe'
[1754:1308][2015-03-06T09:20:22]i052: Condition '(VersionNT >= v6.1)' evaluates to true.
[1754:1308][2015-03-06T09:20:22]i000: Setting string variable 'WixBundleName' to value 'Windows Phone Recovery Tool 1.1.0'
[1754:1308][2015-03-06T09:20:22]i100: Detect begin, 40 packages
[1754:1308][2015-03-06T09:20:22]i000: Setting string variable 'NETFRAMEWORK45' to value '379893'
[1754:1308][2015-03-06T09:20:22]i000: Setting string variable 'VC2012RedistInstalled' to value '1'
[1754:1308][2015-03-06T09:20:22]i000: Setting string variable 'VC2012RedistInstalled64' to value '1'
[1754:1308][2015-03-06T09:20:22]i052: Condition 'NETFRAMEWORK45 >= 378389' evaluates to true.
[1754:1308][2015-03-06T09:20:22]i052: Condition 'VC2012RedistInstalled=1 or VC2012RedistInstalled64=1' evaluates to true.
[1754:1308][2015-03-06T09:20:22]w120: Detected partially cached package: WinUsbDriversExt, invalid payload: WinUsbDriversExt, reason: 0x80070570
[1754:1308][2015-03-06T09:20:22]i103: Detected related package: {A0B1E1BF-BEF5-4748-800B-E54ED9CDF8CE}, scope: PerMachine, version: 1.1.10.1426, language: 1033 operation: MajorUpgrade
[1754:1308][2015-03-06T09:20:22]i101: Detected package: CheckFreeDiskSpace, state: Absent, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: NetFx45Web, state: Present, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: VC2012Redist, state: Present, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: CommunicationLayerCleaner, state: Absent, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: WinUsbDeviceRemover, state: Absent, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: WinUsbCoInstallers, state: Present, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: WinUsbCompatIdInstaller, state: Present, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: WinUsbDriversExt, state: Absent, cached: Partial
[1754:1308][2015-03-06T09:20:22]i101: Detected package: WPRT_enUS, state: Absent, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: WPRT_arSA, state: Absent, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: WPRT_csCZ, state: Absent, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: WPRT_daDK, state: Absent, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: WPRT_deDE, state: Absent, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: WPRT_elGR, state: Absent, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: WPRT_esES, state: Absent, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: WPRT_etEE, state: Absent, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: WPRT_fiFI, state: Absent, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: WPRT_frFR, state: Absent, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: WPRT_heIL, state: Absent, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: WPRT_hrHR, state: Absent, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: WPRT_huHU, state: Absent, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: WPRT_itIT, state: Absent, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: WPRT_jaJP, state: Absent, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: WPRT_koKR, state: Absent, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: WPRT_ltLT, state: Absent, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: WPRT_lvLV, state: Absent, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: WPRT_nbNO, state: Absent, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: WPRT_nlNL, state: Absent, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: WPRT_plPL, state: Absent, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: WPRT_ptBR, state: Absent, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: WPRT_roRO, state: Absent, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: WPRT_ruRU, state: Absent, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: WPRT_skSK, state: Absent, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: WPRT_slSI, state: Absent, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: WPRT_svSE, state: Absent, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: WPRT_thTH, state: Absent, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: WPRT_trTR, state: Absent, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: WPRT_zhCN, state: Absent, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: WPRT_zhHK, state: Absent, cached: None
[1754:1308][2015-03-06T09:20:22]i101: Detected package: WPRT_zhTW, state: Absent, cached: None
[1754:1308][2015-03-06T09:20:22]i052: Condition 'Privileged <> 0' evaluates to true.
[1754:1308][2015-03-06T09:20:22]i199: Detect complete, result: 0x0
[1754:16F8][2015-03-06T09:20:25]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 0
[1754:1308][2015-03-06T09:20:25]i200: Plan begin, 40 packages, action: Install
[1754:1308][2015-03-06T09:20:25]i000: Setting string variable 'WixBundleLog_CheckFreeDiskSpace' to value 'C:\Temp\Windows_Phone_Recovery_Tool_1.1.0_20150306092022_0_CheckFreeDiskSpace.log'
[1754:1308][2015-03-06T09:20:25]w321: Skipping dependency registration on package with no dependency providers: NetFx45Web
[1754:1308][2015-03-06T09:20:25]w321: Skipping dependency registration on package with no dependency providers: VC2012Redist
[1754:1308][2015-03-06T09:20:25]w321: Skipping dependency registration on package with no dependency providers: CommunicationLayerCleaner
[1754:1308][2015-03-06T09:20:25]i000: Setting string variable 'WixBundleLog_CommunicationLayerCleaner' to value 'C:\Temp\Windows_Phone_Recovery_Tool_1.1.0_20150306092022_1_CommunicationLayerCleaner.log'
[1754:1308][2015-03-06T09:20:25]w321: Skipping dependency registration on package with no dependency providers: WinUsbDeviceRemover
[1754:1308][2015-03-06T09:20:25]i000: Setting string variable 'WixBundleLog_WinUsbDeviceRemover' to value 'C:\Temp\Windows_Phone_Recovery_Tool_1.1.0_20150306092022_2_WinUsbDeviceRemover.log'
[1754:1308][2015-03-06T09:20:25]i000: Setting string variable 'WixBundleLog_WinUsbDriversExt' to value 'C:\Temp\Windows_Phone_Recovery_Tool_1.1.0_20150306092022_3_WinUsbDriversExt.log'
[1754:1308][2015-03-06T09:20:25]i052: Condition 'NOT ( UserLanguageID=1025 OR UserLanguageID=5121 OR UserLanguageID=15361 OR UserLanguageID=3073 OR UserLanguageID=2049 OR UserLanguageID=11265 OR UserLanguageID=13313 OR UserLanguageID=12289 OR UserLanguageID=4097 OR UserLanguageID=6145 OR UserLanguageID=8193 OR UserLanguageID=16385 OR UserLanguageID=10241 OR UserLanguageID=7169 OR UserLanguageID=14337 OR UserLanguageID=9217 OR UserLanguageID=1029 OR UserLanguageID=1030 OR UserLanguageID=1031 OR UserLanguageID=3079 OR UserLanguageID=5127 OR UserLanguageID=4103 OR UserLanguageID=2055 OR UserLanguageID=1032 OR UserLanguageID=3082 OR UserLanguageID=1034 OR UserLanguageID=11274 OR UserLanguageID=16394 OR UserLanguageID=13322 OR UserLanguageID=9226 OR UserLanguageID=5130 OR UserLanguageID=7178 OR UserLanguageID=12298 OR UserLanguageID=17418 OR UserLanguageID=4106 OR UserLanguageID=18442 OR UserLanguageID=22538 OR UserLanguageID=2058 OR UserLanguageID=19466 OR UserLanguageID=6154 OR UserLanguageID=15370 OR UserLanguageID=10250 OR UserLanguageID=20490 OR UserLanguageID=21514 OR UserLanguageID=14346 OR UserLanguageID=8202 OR UserLanguageID=1061 OR UserLanguageID=1035 OR UserLanguageID=1036 OR UserLanguageID=2060 OR UserLanguageID=11276 OR UserLanguageID=3084 OR UserLanguageID=9228 OR UserLanguageID=12300 OR UserLanguageID=15372 OR UserLanguageID=5132 OR UserLanguageID=13324 OR UserLanguageID=6156 OR UserLanguageID=14348 OR UserLanguageID=58380 OR UserLanguageID=8204 OR UserLanguageID=10252 OR UserLanguageID=4108 OR UserLanguageID=7180 OR UserLanguageID=1037 OR UserLanguageID=1050 OR UserLanguageID=1038 OR UserLanguageID=1040 OR UserLanguageID=2064 OR UserLanguageID=1041 OR UserLanguageID=1042 OR UserLanguageID=1063 OR UserLanguageID=1062 OR UserLanguageID=1044 OR UserLanguageID=2068 OR UserLanguageID=1043 OR UserLanguageID=2067 OR UserLanguageID=1045 OR UserLanguageID=1046 OR UserLanguageID=2070 OR UserLanguageID=1048 OR UserLanguageID=2072 OR UserLanguageID=1049 OR UserLanguageID=2073 OR UserLanguageID=1051 OR UserLanguageID=1060 OR UserLanguageID=1053 OR UserLanguageID=2077 OR UserLanguageID=1054 OR UserLanguageID=1055 OR UserLanguageID=2052 OR UserLanguageID=4100 OR UserLanguageID=5124 OR UserLanguageID=3076 OR UserLanguageID=1028 )' evaluates to true.
[1754:1308][2015-03-06T09:20:25]i000: Setting string variable 'WixBundleRollbackLog_WPRT_enUS' to value 'C:\Temp\Windows_Phone_Recovery_Tool_1.1.0_20150306092022_4_WPRT_enUS_rollback.log'
[1754:1308][2015-03-06T09:20:25]i000: Setting string variable 'WixBundleLog_WPRT_enUS' to value 'C:\Temp\Windows_Phone_Recovery_Tool_1.1.0_20150306092022_4_WPRT_enUS.log'
[1754:1308][2015-03-06T09:20:25]i052: Condition 'UserLanguageID=1025 OR UserLanguageID=5121 OR UserLanguageID=15361 OR UserLanguageID=3073 OR UserLanguageID=2049 OR UserLanguageID=11265 OR UserLanguageID=13313 OR UserLanguageID=12289 OR UserLanguageID=4097 OR UserLanguageID=6145 OR UserLanguageID=8193 OR UserLanguageID=16385 OR UserLanguageID=10241 OR UserLanguageID=7169 OR UserLanguageID=14337 OR UserLanguageID=9217' evaluates to false.
[1754:1308][2015-03-06T09:20:25]i052: Condition 'UserLanguageID=1029' evaluates to false.
[1754:1308][2015-03-06T09:20:25]i052: Condition 'UserLanguageID=1030' evaluates to false.
[1754:1308][2015-03-06T09:20:25]i052: Condition 'UserLanguageID=1031 OR UserLanguageID=3079 OR UserLanguageID=5127 OR UserLanguageID=4103 OR UserLanguageID=2055' evaluates to false.
[1754:1308][2015-03-06T09:20:25]i052: Condition 'UserLanguageID=1032' evaluates to false.
[1754:1308][2015-03-06T09:20:25]i052: Condition 'UserLanguageID=3082 OR UserLanguageID=1034 OR UserLanguageID=11274 OR UserLanguageID=16394 OR UserLanguageID=13322 OR UserLanguageID=9226 OR UserLanguageID=5130 OR UserLanguageID=7178 OR UserLanguageID=12298 OR UserLanguageID=17418 OR UserLanguageID=4106 OR UserLanguageID=18442 OR UserLanguageID=22538 OR UserLanguageID=2058 OR UserLanguageID=19466 OR UserLanguageID=6154 OR UserLanguageID=15370 OR UserLanguageID=10250 OR UserLanguageID=20490 OR UserLanguageID=21514 OR UserLanguageID=14346 OR UserLanguageID=8202' evaluates to false.
[1754:1308][2015-03-06T09:20:25]i052: Condition 'UserLanguageID=1061' evaluates to false.
[1754:1308][2015-03-06T09:20:25]i052: Condition 'UserLanguageID=1035' evaluates to false.
[1754:1308][2015-03-06T09:20:25]i052: Condition 'UserLanguageID=1036 OR UserLanguageID=2060 OR UserLanguageID=11276 OR UserLanguageID=3084 OR UserLanguageID=9228 OR UserLanguageID=12300 OR UserLanguageID=15372 OR UserLanguageID=5132 OR UserLanguageID=13324 OR UserLanguageID=6156 OR UserLanguageID=14348 OR UserLanguageID=58380 OR UserLanguageID=8204 OR UserLanguageID=10252 OR UserLanguageID=4108 OR UserLanguageID=7180' evaluates to false.
[1754:1308][2015-03-06T09:20:25]i052: Condition 'UserLanguageID=1037' evaluates to false.
[1754:1308][2015-03-06T09:20:25]i052: Condition 'UserLanguageID=1050' evaluates to false.
[1754:1308][2015-03-06T09:20:25]i052: Condition 'UserLanguageID=1038' evaluates to false.
[1754:1308][2015-03-06T09:20:25]i052: Condition 'UserLanguageID=1040 OR UserLanguageID=2064' evaluates to false.
[1754:1308][2015-03-06T09:20:25]i052: Condition 'UserLanguageID=1041' evaluates to false.
[1754:1308][2015-03-06T09:20:25]i052: Condition 'UserLanguageID=1042' evaluates to false.
[1754:1308][2015-03-06T09:20:25]i052: Condition 'UserLanguageID=1063' evaluates to false.
[1754:1308][2015-03-06T09:20:25]i052: Condition 'UserLanguageID=1062' evaluates to false.
[1754:1308][2015-03-06T09:20:25]i052: Condition 'UserLanguageID=1044 OR UserLanguageID=2068' evaluates to false.
[1754:1308][2015-03-06T09:20:25]i052: Condition 'UserLanguageID=1043 OR UserLanguageID=2067' evaluates to false.
[1754:1308][2015-03-06T09:20:25]i052: Condition 'UserLanguageID=1045' evaluates to false.
[1754:1308][2015-03-06T09:20:25]i052: Condition 'UserLanguageID=1046 OR UserLanguageID=2070' evaluates to false.
[1754:1308][2015-03-06T09:20:25]i052: Condition 'UserLanguageID=1048 OR UserLanguageID=2072' evaluates to false.
[1754:1308][2015-03-06T09:20:25]i052: Condition 'UserLanguageID=1049 OR UserLanguageID=2073' evaluates to false.
[1754:1308][2015-03-06T09:20:25]i052: Condition 'UserLanguageID=1051' evaluates to false.
[1754:1308][2015-03-06T09:20:25]i052: Condition 'UserLanguageID=1060' evaluates to false.
[1754:1308][2015-03-06T09:20:25]i052: Condition 'UserLanguageID=1053 OR UserLanguageID=2077' evaluates to false.
[1754:1308][2015-03-06T09:20:25]i052: Condition 'UserLanguageID=1054' evaluates to false.
[1754:1308][2015-03-06T09:20:25]i052: Condition 'UserLanguageID=1055' evaluates to false.
[1754:1308][2015-03-06T09:20:25]i052: Condition 'UserLanguageID=2052 OR UserLanguageID=4100 OR UserLanguageID=5124' evaluates to false.
[1754:1308][2015-03-06T09:20:25]i052: Condition 'UserLanguageID=3076' evaluates to false.
[1754:1308][2015-03-06T09:20:25]i052: Condition 'UserLanguageID=1028' evaluates to false.
[1754:1308][2015-03-06T09:20:25]i201: Planned package: CheckFreeDiskSpace, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: Register
[1754:1308][2015-03-06T09:20:25]i201: Planned package: NetFx45Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1754:1308][2015-03-06T09:20:25]i201: Planned package: VC2012Redist, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1754:1308][2015-03-06T09:20:25]i201: Planned package: CommunicationLayerCleaner, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
[1754:1308][2015-03-06T09:20:25]i201: Planned package: WinUsbDeviceRemover, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
[1754:1308][2015-03-06T09:20:25]i201: Planned package: WinUsbCoInstallers, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register
[1754:1308][2015-03-06T09:20:25]i201: Planned package: WinUsbCompatIdInstaller, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register
[1754:1308][2015-03-06T09:20:25]i201: Planned package: WinUsbDriversExt, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: Register
[1754:1308][2015-03-06T09:20:25]i201: Planned package: WPRT_enUS, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[1754:1308][2015-03-06T09:20:25]i201: Planned package: WPRT_arSA, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1754:1308][2015-03-06T09:20:25]i201: Planned package: WPRT_csCZ, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1754:1308][2015-03-06T09:20:25]i201: Planned package: WPRT_daDK, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1754:1308][2015-03-06T09:20:25]i201: Planned package: WPRT_deDE, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1754:1308][2015-03-06T09:20:25]i201: Planned package: WPRT_elGR, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1754:1308][2015-03-06T09:20:25]i201: Planned package: WPRT_esES, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1754:1308][2015-03-06T09:20:25]i201: Planned package: WPRT_etEE, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1754:1308][2015-03-06T09:20:25]i201: Planned package: WPRT_fiFI, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1754:1308][2015-03-06T09:20:25]i201: Planned package: WPRT_frFR, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1754:1308][2015-03-06T09:20:25]i201: Planned package: WPRT_heIL, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1754:1308][2015-03-06T09:20:25]i201: Planned package: WPRT_hrHR, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1754:1308][2015-03-06T09:20:25]i201: Planned package: WPRT_huHU, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1754:1308][2015-03-06T09:20:25]i201: Planned package: WPRT_itIT, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1754:1308][2015-03-06T09:20:25]i201: Planned package: WPRT_jaJP, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1754:1308][2015-03-06T09:20:25]i201: Planned package: WPRT_koKR, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1754:1308][2015-03-06T09:20:25]i201: Planned package: WPRT_ltLT, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1754:1308][2015-03-06T09:20:25]i201: Planned package: WPRT_lvLV, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1754:1308][2015-03-06T09:20:25]i201: Planned package: WPRT_nbNO, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1754:1308][2015-03-06T09:20:25]i201: Planned package: WPRT_nlNL, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1754:1308][2015-03-06T09:20:25]i201: Planned package: WPRT_plPL, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1754:1308][2015-03-06T09:20:25]i201: Planned package: WPRT_ptBR, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1754:1308][2015-03-06T09:20:25]i201: Planned package: WPRT_roRO, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1754:1308][2015-03-06T09:20:25]i201: Planned package: WPRT_ruRU, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1754:1308][2015-03-06T09:20:25]i201: Planned package: WPRT_skSK, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1754:1308][2015-03-06T09:20:25]i201: Planned package: WPRT_slSI, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1754:1308][2015-03-06T09:20:25]i201: Planned package: WPRT_svSE, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1754:1308][2015-03-06T09:20:25]i201: Planned package: WPRT_thTH, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1754:1308][2015-03-06T09:20:25]i201: Planned package: WPRT_trTR, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1754:1308][2015-03-06T09:20:25]i201: Planned package: WPRT_zhCN, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1754:1308][2015-03-06T09:20:25]i201: Planned package: WPRT_zhHK, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1754:1308][2015-03-06T09:20:25]i201: Planned package: WPRT_zhTW, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1754:1308][2015-03-06T09:20:25]i299: Plan complete, result: 0x0
[1754:1308][2015-03-06T09:20:25]i300: Apply begin
[1684:09A0][2015-03-06T09:20:30]i360: Creating a system restore point.
[1684:09A0][2015-03-06T09:20:31]i361: Created a system restore point.
[1684:09A0][2015-03-06T09:20:31]i000: Caching bundle from: 'C:\Temp\{a8b207a1-a05f-462d-a981-403c43525256}\.be\Bootstrapper.exe' to: 'C:\ProgramData\Package Cache\{a8b207a1-a05f-462d-a981-403c43525256}\Bootstrapper.exe'
[1684:09A0][2015-03-06T09:20:31]i320: Registering bundle dependency provider: {a8b207a1-a05f-462d-a981-403c43525256}, version: 1.1.0.0
[1684:0C7C][2015-03-06T09:20:31]i305: Verified acquired payload: CheckFreeDiskSpace at path: C:\ProgramData\Package Cache\.unverified\CheckFreeDiskSpace, moving to: C:\ProgramData\Package Cache\{4E893B08-5155-4C03-A80C-7D9E96FFDDD2}v1.00.0000\CheckFreeDiskSpace.msi.
[1684:0C7C][2015-03-06T09:20:31]i305: Verified acquired payload: CommunicationLayerCleaner at path: C:\ProgramData\Package Cache\.unverified\CommunicationLayerCleaner, moving to: C:\ProgramData\Package Cache\42253689C4295B7B23419779293A6F8A3D623688\CommLayerCleaner.exe.
[1684:0C7C][2015-03-06T09:20:31]i305: Verified acquired payload: WinUsbDeviceRemover at path: C:\ProgramData\Package Cache\.unverified\WinUsbDeviceRemover, moving to: C:\ProgramData\Package Cache\CAE10F2B5EDDD7A95406FFA73F7B6E029138C09E\WinUsbDeviceRemover.exe.
[1684:0C7C][2015-03-06T09:20:31]i305: Verified acquired payload: WinUsbDeviceRemoverConfiguration at path: C:\ProgramData\Package Cache\.unverified\WinUsbDeviceRemoverConfiguration, moving to: C:\ProgramData\Package Cache\CAE10F2B5EDDD7A95406FFA73F7B6E029138C09E\wudr_configuration.xml.
[1754:146C][2015-03-06T09:20:31]i338: Acquiring package: WinUsbDriversExt, payload: WinUsbDriversExt, copy from: C:\Users\Rahul\Downloads\Programs\WinUsbDriversExt.msi
[1754:146C][2015-03-06T09:20:31]i000: Setting string variable 'WixBundleLastUsedSource' to value 'C:\Users\Rahul\Downloads\Programs\'
[1684:0C7C][2015-03-06T09:20:31]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache\.unverified\WinUsbDriversExt
[1684:0C7C][2015-03-06T09:20:31]e000: Error 0x80091007: Failed to verify hash of payload: WinUsbDriversExt
[1684:0C7C][2015-03-06T09:20:31]e310: Failed to verify payload: WinUsbDriversExt at path: C:\ProgramData\Package Cache\.unverified\WinUsbDriversExt, error: 0x80091007. Deleting file.
[1684:0C7C][2015-03-06T09:20:31]e000: Error 0x80091007: Failed to cache payload: WinUsbDriversExt
[1754:146C][2015-03-06T09:20:31]e314: Failed to cache payload: WinUsbDriversExt from working path: C:\Temp\{a8b207a1-a05f-462d-a981-403c43525256}\WinUsbDriversExt, error: 0x80091007.
[1754:146C][2015-03-06T09:20:31]e349: Application requested retry of payload: WinUsbDriversExt, encountered error: 0x80091007. Retrying...
[1754:146C][2015-03-06T09:20:34]i338: Acquiring package: WinUsbDriversExt, payload: WinUsbDriversExt, copy from: C:\Users\Rahul\Downloads\Programs\WinUsbDriversExt.msi
[1684:0C7C][2015-03-06T09:20:34]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache\.unverified\WinUsbDriversExt
[1684:0C7C][2015-03-06T09:20:34]e000: Error 0x80091007: Failed to verify hash of payload: WinUsbDriversExt
[1684:0C7C][2015-03-06T09:20:34]e310: Failed to verify payload: WinUsbDriversExt at path: C:\ProgramData\Package Cache\.unverified\WinUsbDriversExt, error: 0x80091007. Deleting file.
[1684:0C7C][2015-03-06T09:20:34]e000: Error 0x80091007: Failed to cache payload: WinUsbDriversExt
[1754:146C][2015-03-06T09:20:34]e314: Failed to cache payload: WinUsbDriversExt from working path: C:\Temp\{a8b207a1-a05f-462d-a981-403c43525256}\WinUsbDriversExt, error: 0x80091007.
[1754:146C][2015-03-06T09:20:34]e349: Application requested retry of payload: WinUsbDriversExt, encountered error: 0x80091007. Retrying...
[1754:146C][2015-03-06T09:20:37]i338: Acquiring package: WinUsbDriversExt, payload: WinUsbDriversExt, copy from: C:\Users\Rahul\Downloads\Programs\WinUsbDriversExt.msi
[1684:0C7C][2015-03-06T09:20:37]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache\.unverified\WinUsbDriversExt
[1684:0C7C][2015-03-06T09:20:37]e000: Error 0x80091007: Failed to verify hash of payload: WinUsbDriversExt
[1684:0C7C][2015-03-06T09:20:37]e310: Failed to verify payload: WinUsbDriversExt at path: C:\ProgramData\Package Cache\.unverified\WinUsbDriversExt, error: 0x80091007. Deleting file.
[1684:0C7C][2015-03-06T09:20:37]e000: Error 0x80091007: Failed to cache payload: WinUsbDriversExt
[1754:146C][2015-03-06T09:20:37]e314: Failed to cache payload: WinUsbDriversExt from working path: C:\Temp\{a8b207a1-a05f-462d-a981-403c43525256}\WinUsbDriversExt, error: 0x80091007.
[1684:0C7C][2015-03-06T09:20:37]i351: Removing cached package: WinUsbDeviceRemover, from path: C:\ProgramData\Package Cache\CAE10F2B5EDDD7A95406FFA73F7B6E029138C09E\
[1684:0C7C][2015-03-06T09:20:37]i351: Removing cached package: CommunicationLayerCleaner, from path: C:\ProgramData\Package Cache\42253689C4295B7B23419779293A6F8A3D623688\
[1684:0C7C][2015-03-06T09:20:37]i351: Removing cached package: CheckFreeDiskSpace, from path: C:\ProgramData\Package Cache\{4E893B08-5155-4C03-A80C-7D9E96FFDDD2}v1.00.0000\
[1754:1308][2015-03-06T09:20:37]e000: Error 0x80091007: Failed while caching, aborting execution.
[1684:09A0][2015-03-06T09:20:37]i330: Removed bundle dependency provider: {a8b207a1-a05f-462d-a981-403c43525256}
[1684:09A0][2015-03-06T09:20:37]i352: Removing cached bundle: {a8b207a1-a05f-462d-a981-403c43525256}, from path: C:\ProgramData\Package Cache\{a8b207a1-a05f-462d-a981-403c43525256}\
[1754:1308][2015-03-06T09:20:38]i399: Apply complete, result: 0x80091007, restart: None, ba requested restart: No

 

[Anthony199]

tried this, still getting the error.. any idea?

 

[daRRko]

Does anyone else get this while trying to rollback to 8.1 "there was a problem while downloading the software package" ? after chosing try again, download starts from begining and same problem hapend !? Lumia 630

 

[subir mondal]

those who is having problem with installing recovery tool.

here is the suggestions. when the installation fail, it will say a error code with the error. for me it was " 0x8009107 The Hash value isn't correct"
if u r using windows 8 (PC) go to settings>
change pc settings>
update and recovery>
recovery>
under advance set up (press restart now)>
troubleshoot>
advance option>
start up setting> and restart>
after restart press 7 ("Disable driver signature enforcement")>
then try to install the software i hope the error
will not come again. this time it will install. then connect ur phone it will detects ur phone automatically if not try'My phone was not detected' at the bottom and follow the instructions on the screen.
If the phone is detected, tap the phone model on the screen to continue.
The next screen shows software versions. Tap the reinstall button at the bottom
There's a disclaimer that suggests to backup your phone. Tap continue at the bottom.
The recovery tool downloads and installs the firmware. This may take a while depending on your network connection. The installation files are about 1.7 GB. Make sure not to disconnect the cable.
If all goes well, you get a message that says, "Operation successfully completed."

few things keep in mind, u can disconnect ur phone from ur pc/laptop when the software will downloa, but dont disconnect ur phone while the software will load on ur phone, use a nokia original data cables, people saying theis phone screen became red, cause their phone maybe disconnected while software load,
thank you,

 

[Jose Arroyo Vasquez]

You could try entering windows update and upgrade everything available to upgrade, then reboot your pc, It worked for me.