Why is my Lumina 1020 self deleting contacts, photos and sms?

olehholst

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Mar 1, 2015
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Lumina 1020 self deleting contacts, photos and sms

Hi.

For some days I have had problem sending and reciving sms from a Iphone 6 user. After talking to the phone company yesterday they told me to turn my phone off/on. So i did.....

After that my sms, contact and photos was gone from the phone. I have backup of my photos in Onedrive.

I was sending and receiving sms yesterday, but today all sms deleted again.

Why is this happening? (No urgent crises, but still very annoying)....

Info about my phone:
Modell: NOKIA 909
Software: Windows Phone 8.1 Update
OS version: 8.10.14219.341
 

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