Lost access to Microsoft account

shubhamsaini

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May 22, 2015
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I don't have access to Microsoft account anymore, and password recovery is not working. I am not able to install any app since I don't have access to the MS account.

I need to backup my contacts before I factory reset my phone. Any idea how to go about it?
 

MDK22

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Oct 17, 2013
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Create a NEW Outlook / Live / Hotmail account & add it to your phone.
The CONTACTS on your phone should sync to this account (else check settings & sync your contacts)

USE this account to sign in to your phone AFTER hard reset, but you won't have access to your backup.
 

shubhamsaini

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May 22, 2015
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I am on Nokia Lumia 630. It has microsd but contacts+backup app is not there.

I have added an outlook account. But not able to sync my existing contacts to this account.
 

pankaj981

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Jul 10, 2012
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That won't happen. You need to download the app first on to your phone, backup contacts then restore from backup to sync contacts to the new account
 

hotphil

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Write them all down/type them into a new account online. And set the recovery information sections in the new account.
 

shubhamsaini

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May 22, 2015
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No transfer to sim option.

If I try to "select" contacts, only a subset of all contacts are available for selection. If I could select them all I would've "shared" them.
 

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