Can't stream music
I don't know what happened, but my Lumia 640 suddenly can't stream any music using the XBox Music app. Instead I get an error message:
I tried it over both WiFi and cell data. I rebooted the phone. I tried a suggestion I saw elsewhere and went to Settings->Xbox Music account settings, then logged out and back in to the account page. I tried turning "Sync my online collection" off and then back on. Nothing seems to work. Everything else on the phone is fine, including web browsing, OneNote, and texts. In fact everything else in the music app is fine too. I even uploaded a new album to my OneDrive music folder to see if it shows up on my phone, and it does, including the custom album art I scanned and embedded in the mp3s. I can even hit the download button on any song and it does indeed download, after which I can play the song. But I can't stream anything. Nothing on OneDrive, nor anything I bought from the XBox music store. I was successfully streaming music from OneDrive less than 24 hours ago, but haven't been able to do so for the last 8 hours. Any ideas?
I don't know what happened, but my Lumia 640 suddenly can't stream any music using the XBox Music app. Instead I get an error message:
Check your Connectivity
Sorry, we're having difficulty playing that right now. Please check that you have cellular or Wi-Fi connectivity, or try again later.
Sorry, we're having difficulty playing that right now. Please check that you have cellular or Wi-Fi connectivity, or try again later.
I tried it over both WiFi and cell data. I rebooted the phone. I tried a suggestion I saw elsewhere and went to Settings->Xbox Music account settings, then logged out and back in to the account page. I tried turning "Sync my online collection" off and then back on. Nothing seems to work. Everything else on the phone is fine, including web browsing, OneNote, and texts. In fact everything else in the music app is fine too. I even uploaded a new album to my OneDrive music folder to see if it shows up on my phone, and it does, including the custom album art I scanned and embedded in the mp3s. I can even hit the download button on any song and it does indeed download, after which I can play the song. But I can't stream anything. Nothing on OneDrive, nor anything I bought from the XBox music store. I was successfully streaming music from OneDrive less than 24 hours ago, but haven't been able to do so for the last 8 hours. Any ideas?