Lumia 635 sync issue: not working. can I get some help?

Romina123456

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Feb 10, 2016
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Lumia 635 sync issue: not working

Hi
Have a problem when add microsoft account in my nokia lumia 635. It starts synchronizing but never ends. And this also affects other accounts for example google account.
Also try to switch to flight mode but issue persist

sync_error_wp81.png


Also tried reseting the phone, but doesn't work: Google account works and sync well, but when I add microsoft account it start sync and never ends. And it affects google account, and also affect the contacts list: cannot see any contacts.
 
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