1. Ram R's Avatar
    I have Nokia Lumia 920 and as you know this device dont have a sd card.
    how can i take out the backup files?

    my one drive option won't work from some reason and i want to move it to another wp phone.

    thank for the helpers :)
    01-25-2017 05:14 AM
  2. shmsnh's Avatar
    OneDrive is your only option. WhatsApp does not store the backup anywhere on phone memory that is easily accessible.

    Believe me, I've tried.
    01-25-2017 06:55 AM
  3. Ram R's Avatar
    is there a way to make an external storage like a computer or usb device that i can connect to the phone?
    if i have a way to do this i can save the backup to the external memory. or an option to see all the hidden files?
    i try to delete one drive with the "change the year" method but i can't because its not open at all and if i do hard reset all the data will be deleted..

    what can i do?
    01-25-2017 02:14 PM
  4. shmsnh's Avatar
    In my opinion, your best bet is to get OneDrive backup working.
    01-26-2017 05:48 AM
  5. Ram R's Avatar
    this is the question!! how i make it work?
    02-28-2017 02:18 PM
  6. dov1978's Avatar
    I think my back up has only ever worked once and never again since. I just get stuck in the "would you like to check OneDrive for a backup" loop. I know its backed up everyday and it shows the time of my last back up in WhatsApp settings but for some reason it can't find anything. I'm guessing a few of us are trying to restore our backups after uninstalling and reinstalling the app today trying to fix the notifications.
    02-28-2017 02:21 PM

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