| | 11-04-2012, 09:27 PM #1
That's right folks, just like that, I received an email stating that my order was cancelled and I never called to cancel anything.
This is the message I received.
We're sorry, the backordered item below remains out of stock and your order has been canceled.
Your credit card was not charged for this item. Any other payment method used on this order has been credited. To view the amount of the credit and updated order details, please check your order status.
If you used a gift card for this order and no longer have it, please call us toll-free at 1-888-BEST BUY (1-888-237-8289) and we'll send you a replacement.
Item details are listed below.
Questions about this cancellation? Call us at 1-888-BEST BUY (1-888-237-8289). For faster service, please have your order number ready when you call.
Best Buy Customer Service
I spoke to a customer service rep mins ago and she told me that all pre orders placed online for the Nokia Lumia 920 will be cancelled as they were not supposed to put the pre order up online as they will not be getting any stock before the official AT&T launch.
She said that is the main reason why the pre order links became inactive after a few hours of the pre order links going live.
She said everyone will have to pre order the phone from their local AT&T store.
This in opinion is unprofessional and messed up by best buy to do such a thing. A lot of folks will be highly pissed off and disappointed.
I did however get a refund back for my giftcards used during the pre order.