Same problem here. Also the artist background won't download either. All my musics are tagged correctly so it's not the metadata. Hope this will get fixed soon. The artist picture on the live tile are so cool.
I posted this on another thread for artist backgrounds.
These artist images on the live tile are actually the same background images you will see on your lock screen and music/videos hub while playing songs. The only surefire way I've found of getting the artist images to show up is follow these steps for artists with missing background images:
- go to music/video hub
- click music and you will see the artists list
- click on an artist with missing image
- on the artist page you will see "in collection" which shows the albums you have for that artist and right -below- it you will see "xbox music store" and a [round downwards arrow icon]
- click on that icon and a list of available xbox store content from that artist will appear
- click on any item on the store content list, any album at all from that artist
- a 30 second clip will buffer, wait for it to buffer and play, and when it does, make sure the background is of the artist image and not the default black background
- now hit back until you're on your artist list again and click on the same artist and play your own saved album to make sure the artist background image is the one for that artist (this is optional)
- if it's the same then you've successfully synced that artist's background image with xbox music and it will show on the live tile and lock screen
It's very easy, you don't have to listen to the entire 30-second song preview, just let it buffer and load the image then back out and move on to the next artist with missing image. This only works for about 98% of the artists. Sometimes you will encounter artists whose background images simply refuse to show up, mostly the more obscure, less mainstream musicians. Also, if you delete an artist from your phone (as in, remove all of their songs so you no longer have a song of that particular artist) and then add them again later, their background image may no longer be saved and you'll have to repeat the process above only for that artist. 50% of the time their image will still be there.