- 11-23-2012, 08:36 AM #3
I did three things that seemed to cure it. Reduced my sd card to a 16gb size, turned off all xbox settings and finally in wmp I set the conversion rate for files higher than the default. Not sure if it was one or all that made the difference but all the music files now play great.
- 11-25-2012, 03:28 PM #5
(if you don't understand what i say, it's because i'm french)
But me too, i have the same mistake, the music are duplicated on my nokia lumia 920, it's really irritating...
Some they are duplicated 2 times, 3, 4, 5, 6 times...
- 01-02-2013, 07:39 AM #8
Hey! So I was really irritated over the same error code, the only thing that I found to solve it on my Windows Phone 8 is to plug your phone into your computer "open to view files" using windows explorer, and cut the ORIGINAL download from your computer, and paste it to the music section in your phone. Don't rename it, don't create a new folder, don't pass go, don't collect $200. Your phone should work all of that out for you. Finally, my songs are playing. If you have bought the music and you don't want to run the risk of having it only in your phone, you can get a free copy form mp3skull.com
That's where I get all of my music, buying it is a waste of time because most of the time I end up losing it..
Hope this helped!
- 01-28-2013, 01:57 PM #9
I have a Nokia 822 with expandable micro SD card. Specs say 64 gb is possible, I use a 32 gb. After weeks of frustrations with music I think I have something working now. I've chatted with Nokia's site, no luck - didn't get anyone who had a real answer.
Everytime I put an mp3 or wma file on the phone from my own PC collection, the file would 50% of time time be unreadable with error 80070002 or 80070003 or other errors. The card would become corrupt and I would reformat it on my PC. I tried FAT32, exFAT both with the same result. I would only use the Windows Phone desktop app for Win7 to move the files and would get the errors. If I stored the music on the phone's internal memory it seemed to work better (at least the corruption would stop) but again 50% of the files where not playable. I even tried an old 8gb card, same problem so I went back to my 32 gb class 10.
I tried to transcode all my music to .wma as this format seemed more friendly, I was wrong same problems. So I did the hard this and hard reset the phone and re-formatted the SD card and started fresh. Some music transferred with no errors, but then the playable problem persisted again with mp3 or wma.
I noticed that WP8 supports AAC files, so I transcoded all my files to AAC (actually .m4a which is just another file extension but is AAC format inside). I use foobar2000 freeware to do the work.
Then I transferred the music using just windows explorer and low and behold the music is there are readable. You even get a windows pop-up saying that the device doesn't support .m4a files but I transferred them anyway and it's working perfectly. Hard to beleive mp3 and wma implementation on WP8 is so terrible, even my BlackBerry handeled this with ease. Love everything about the phone, I just don't like to have to transcode music to listen to it.
01-28-2013, 02:14 PM #10
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Similar problems here. What I am going to suggest is defiantly not going to solve all of the music (sync) problems but do eject your phone when removing from computer. This is not the main issue but I feel in some cases it could defiantly be exacerbating the problem.
- 11-06-2013, 08:47 AM #13
Good Morning Guys,
I used to have the same issue. Next the steps to resolve this issue:
1.- I took out my Micro Sd Card and plug it to a Mac using an Adapter. I copied all the files from the card to the Mac.
2.- Then i formatted the Sd Card using my Lumia
3.- I plugged back the memory card into the Mac and transferred the files to the Memory card.
4.- Inserted the SD Card back to my phone, restarted the phone and the issue was resolved.
Hope this will help you guys.
- 12-01-2013, 07:46 AM #14
Hi Guys, I am not sure if this will help you all but it did help me as all my music files are playing fine now.
Just used logic that if its mp3 then it should be playing on phone, but then if the extension is different or confusing for phone to identify, then it will definitely cause an error. The song name that is seen on the screen when attached to a PC is different from the actual Title Name of that song and when you download songs from any site then usually they do end up writing the song name with their .com address further to it in the Title Name and maybe this was causing the confusion for phone while playing songs.
So all I did was, deleted the Title Name of all songs by right click and in properties (for novice to understand) and there you go, I recopied it on my phone and all songs are playing perfectly well.
Yes, there is one problem in doing so, the songs are recopied and therefore you need to copy all songs from phone to PC to edit and delete all songs from the phone to avoid duplicates.
Please let me know if this particular solution worked or not....
Microsoft needs to work a lot on music related problems & queries as phone users highly love & uses cameras & music, if any one of them disappoints then one tends to shift from that phone or OS.
02-01-2014, 04:47 PM #17
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I had the same problem with my 1520. here is how did I solved it :
1 - Deleted every single song from my mobile through xbox music & videos app from the phone.
2 - Recopied the songs again from the computer using (send to) order.
The problem was completely solved.
- 09-26-2014, 03:47 PM #19
its very easy not a great deal. u just need to move all your songs into your pc in a folder via usb or card reader . then connect your windows phone with the pc and move all your songs to sd card in music folder. your songs may get duplicate but restart your cell. and its done. you will no longer receive this error.
- 12-10-2014, 11:11 PM #20
I am not sure this would work out in all your phones but it worked in my Lumia 530 8.1 WP.
1. Open your XBox music, go to Songs, select all songs
2. Choose Delete or Remove from phone
3. You can see the songs remains undeleted even after deleting, these are the repeated files made this error.
4. Delete all the files you see
5. Make the list empty
6. Now add new files to micro SD card, now it plays perfectly
- 01-11-2015, 11:45 PM #21
Change the location. Open music, select songs. At the top it reads "showing" (in white) "phone" (in green) tap phone and select SD card. The error is because it is looking for the songs on the phone not on the card.
- 01-22-2015, 04:18 PM #22
So I recently starting working with an HTC ONE M8 Windows Phone 8.1 (not by choice, my company is moving away from Blackberry). And one of my big headaches right now is getting my 32gb worth of music files transferred over. The specs on HTC say .aac and .m4a are supported. My files came from iTunes that originated from CD rips, not the iTunes music store, so no DRM. The files play fine on my old Blackberry. Heck, the Blackberry even supports .flac to my surprise. Well, after a couple of false starts, I was able to get a small amount of files moved over to my microSD using the Windows Phone Desktop app for Mac OS. I did get an error that popped up regarding a podcast, but that's not important right now. When I go to play these files, I get the same error on the subject line of this thread. What gives? Are the file formats not really supported or does this error mean something else?
Not wanting to give up yet, I tried the same steps but this time using the Windows Phone Desktop app for PC. I first copied my iTunes songs into the Windows Media music folder and then launched the Desktop app. It had no trouble identifying all the music and I synchronized successfully to the SD card on the phone. When I go to play the songs, same error messages. Along the way, I tried different SD cards, reformatting and using internal memory. Nothing helped.
I then tried a fresh CD rip using Windows Media Player (Windows 7 OS) and I ripped to the WMA lossless format. I am now getting songs to play!! But...and this is a big but...no album art. WTF? The album art appears fine in Media Player. Why is this metadata not being picked up by the xbox music player? I am content with having to possibly re-encode all of my music into WMA to satisfy this player but not at the loss of album art.
I have heard of a great app that is supposed to help put the art back in (forgot the name) but it is not currently 8.1 compatible.
Any suggestions on a better way to go about this is appreciated. I know there are alternative apps to the xbox music player. I have no desire to stream or to sign up for other services through the native player so if there is a better player, I am all ears. I've read about other complaints with the built-in player so maybe something will be done about it eventually.
Last edited by jdryyz; 01-22-2015 at 04:35 PM.
- 01-24-2015, 10:06 AM #23
Well I think I figured it out. I couldn't just transfer the .aac files from the Blackberry in their native folder structure due to the extra files that the BB OS throws in there. After this success, I made another discovery. It seems the Windows Phone Desktop app will automatically reduce the bitrate of source audio files without warning! At least this is the case using the app. Under Windows 7, my Windows Phone's storage will mount and I can access the SD card directly. When I tried to manually move over audio files, it popped up to warn me that they may not be playable and would I like to convert them? Interestingly, when I did the same with wma lossless files, it warned me still and I declined to have them converted. They were still playable from xbox music! So, what is the bottom line here, are lossless formats supported on the Windows Phone 8.1 or does it depend more on the hardware? I am thinking a combination of both.
I have now taken the approach of converting my Apple Lossless source files to .aac 320kbps in an effort to retain the artwork. This just so happens to come under 30GB (source files adds up to 80GB) so the entire collection should fit on my 32GB SD card.
One more thing I cannot understand is why are my audio files not categorized under storage sense properly? No matter what format or transfer method used, they always show up under "other". Do I have to download songs from the internet to get them to appear as "music"?
Last edited by jdryyz; 01-27-2015 at 12:25 PM.
- 07-27-2015, 07:33 PM #25
I had the same problem with my Lumia 640 XL, I tried changing all the properties many times, but it just does not works, so I resigned until I remembered the application from Nokia, "MixRadio", then I opened my music from it and it works, so I started to reproduced all my music there.
Yesterday I tried again in "Xbox Music" app, and for some reason it works out, I could reproduce all of my music there, seems like opened from "MixRadio" repair the error.
Sorry for bad english, I'm from Mxico... And yes, I like tacos