10-07-2013 02:08 AM
52 123
tools
  1. downhillrider's Avatar
    Just throwing my voice in this. I believe its a bug. WP support reply with what size is the tile but it doesn't matter. I've tried all different kinds of resolutions but it still comes out pixelated. It kind of boggles the mind on how this was missed.
    12-03-2012 10:46 PM
  2. Nabiscuit's Avatar
    It actually just happened to me, too. I synced it with my Live Account and Facebook. I want this fixed now... :(
    12-12-2012 09:48 PM
  3. ajua's Avatar
    This happens when you update your profile/avatar picture on one of your networks. I noticed this yesterday when I changed my Microsoft account picture on my Windows 8 laptop. The picture got pixelated on my 8X and on my main desktop computer with Windows 8. The same happens with wallpapers between Windows 8 computers, even the "original" (the one you set on one computer) becomes pixelated after it syncs to other devices.

    On WP8, the easy fix is to go to the Me tile, tap on the picture to change it and select the same picture and publish it to Twitter or Facebook. I like to have the same picture on all of my networks so If I want to use another picture, I change Outlook first (can also be change from Windows Live Messenger or Windows 8 Me app) and Facebook and Twitter.

    It's a problem on their servers I guess because of the issue I described with wallpapers on Windows 8.
    casab1anca likes this.
    12-13-2012 05:50 AM
  4. tor landeel's Avatar
    Yes, updating the image only for facebook fixed the pixelated image for me!
    JussiRM likes this.
    12-13-2012 06:30 AM
  5. riffraff67's Avatar
    I can concur. It has something to do with updating your Hotmail /Outlook profile pic. If you update just your Facebook profile from your phone, your image should stay hi-res.
    JussiRM likes this.
    12-16-2012 06:11 AM
  6. At the beach's Avatar
    Any other thoughts on this -- same thing happened to me, I don't have Facebook or Twitter. It's happened to both my Me tile and all of my contacts with pictures (as far as I can tell). Not an absolute deal breaker, just makes the OS look really sloppy.
    12-16-2012 08:24 PM
  7. Guitarpik's Avatar
    I thought if you have the actual photo on your phone it will be hi-res. I remember hearing this a while ago but it could totally be wrong.
    12-16-2012 10:33 PM
  8. sakahn's Avatar
    I fixed this using the following steps:

    1) Moved all my Google contacts to outlook.com.
    2) Set the profile pictures again from the photos stored on the phone.

    Now they are really sharp and are not pixelated.
    12-16-2012 10:45 PM
  9. casab1anca's Avatar
    I noticed this yesterday when I changed my Microsoft account picture on my Windows 8 laptop. The picture got pixelated on my 8X and on my main desktop computer with Windows 8.
    I think you're absolutely right -- Windows 8 seems to be downscaling the images when syncing. The other day I posted a profile picture from WP and it was perfect until I logged in to Windows 8 the next day, and the WP tile immediately got pixelated. Then I tried uploading the picture again from WP while still logged into Win8, and this time the tile pixelated in less than a minute.
    12-16-2012 10:46 PM
  10. JoeDizzle33's Avatar
    I just updated my profile pic on Facebook but didn't update my hotmail profile. Picture is crisp. Very awesome. So far so good, see what happens later today.
    12-18-2012 10:59 AM
  11. dipayanster's Avatar
    dont know will work on 8 or not but i seen on my 7.8 that adding same picture in live and fb and then syncing both gives low resolution picture in me tile. but if i go to live and remove profile picture and then resynch both fb and live i get my crisp me pic back. i think its something associated with wp picking profile pic from live over fb and live downscaling pic somehow while sending to phone.
    12-19-2012 06:41 AM
  12. joergi69's Avatar
    the same issue here on my Lumia 920. I recognized the issue 2 days ago :-( It seems Microsoft has changed Outlook /Live server settings.
    12-20-2012 03:35 AM
  13. TheDvlsAdvc8's Avatar
    Is the photo you're selecting already cropped? The only time I've ever seen my profile pic pixelated is if I substantially cropped it when I made it my profile pic. The subsequent compression of a cropped photo ends up looking pretty bad because the photo was already low resolution (cropped).

    EDIT : Oh never mind - I see you're saying it goes from looking good to looking bad.
    12-20-2012 10:47 AM
  14. joergi69's Avatar
    still the same issue since several days on my Lumia 920 :-(
    Last edited by joergi69; 12-24-2012 at 02:39 PM.
    12-24-2012 06:36 AM
  15. dabdoub81's Avatar
    anything new guys to fix this ?
    12-24-2012 07:32 AM
  16. JoeDizzle33's Avatar
    Try clicking on the picture then select to update only Facebook. Don't select your hotmail account. I did that and I haven't had a problem since then.
    12-28-2012 11:31 PM
  17. Dmitry Bunevich's Avatar
    Yes, this trick does work!

    Thanks for this!

    So, the only thing we have to do is to upload a photo ONLY to Facebook (Hotmail has to be switched off)
    01-03-2013 02:13 PM
  18. StingWP8's Avatar
    Fixed it for me too. Thanks!
    01-04-2013 03:00 PM
  19. Mr. Tofu's Avatar
    Any suggestions for ones who don't use Facebook?
    Jupast likes this.
    01-07-2013 01:05 AM
  20. xWisp's Avatar
    It's the most recent photo on whatever network you have be it your live mail or google or facebook. the only one that is clear at all that I have found is facebook so, change your profile picture on facebook and hit sync and it should change back. (thats what I did anyway after accidentally changing my live mail picture and it worked great)
    03-10-2013 09:57 PM
  21. Dante X's Avatar
    Yes, definetly something related with Live Profile Picture. When I deleted the pic and sync my accounts I get my Hi-Res picture back.
    05-04-2013 12:18 AM
  22. nutnithin's Avatar
    Its because you are posting it to live too...it becomes heavily pixelated through live..so best thing you could do is post to live first and then Facebook...make sure to post your Facebook profile pic at the end and it will be fine...
    Dante X likes this.
    05-04-2013 01:42 AM
  23. Arunabh's Avatar
    thanks JoeDizzle33... Just posting the sequence of operation for others:
    click on me tile
    click on photo(it opens up update ur profile page) here, select sync FB account only
    click on photo again(it will open up ur photo albums.)
    Pick a photo and click on post.. it immediately changed my pic :D
    09-27-2013 11:17 AM
  24. kbilly70's Avatar
    Try clicking on the picture then select to update only Facebook. Don't select your hotmail account. I did that and I haven't had a problem since then.
    Thanks for this!
    09-27-2013 11:25 AM
  25. RioGreene's Avatar
    Thanks for the helpful info
    10-01-2013 04:53 PM
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LINK TO POST COPIED TO CLIPBOARD
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