Redefining the PC

Why Microsoft's Surface phone could be MUCH more than a mere 'phone'

Surface Pwn 5

Surface Pro 5, Project NEON details leaked on LinkedIn?

XP-YESSSSSSS

Dell's already awesome XPS 15 gets even better in 2017

Surface table meets Windows 10

Yes, we did put Windows 10 on the original Surface table ... and it rocks

Cream o' the crop

Before buying a Microsoft laptop, check out our pick for the absolute best

Simple and secure, just the way I like it

We think Windows 10 Cloud is a great idea, here's why

uber micro

Halo Wars 2 has something for everyone. Here's our full review.

Oldie but goldie

We reviewed Microsoft's decade-old Surface table

Creators Update comin' at ya

These are the coolest new features in the next big Xbox One update (video)

Buyer's guide

The Razer Blade 14 is the best laptop Razer has to offer

Windows 10 app gems

10 terrific Windows 10 apps you should be using

Tower of power

Here's what we think of Dell's XPS Tower Special Edition

Quite a deal

Grab the complete C# coding bootcamp for $41!

Your go-to laptop guide

Introducing our ultimate laptop buyer's guide

Listen here

Attn Android and iPhone users: What you need to know about Windows phone

Old is new?

The original Surface Pro still holds its own in the 2-in-1 world

Xbox Greenlight?

No, internet, Microsoft isn't opening Xbox to all UWP games

Falling in love

HP Envy 34 review: An ultrawide curved all-in-one after my heart

2015 machine in 2017?

Surface 3 still holds its own in 2017

Let Kodi cut your cord

You should be using Kodi for Windows 10

< >
Welcome to the Windows Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 22 of 22
  1. Eric Immerman's Avatar
    Member

    Posts
    18 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #1  
    Is anybody else having a problem with Voice and song Recognition not working. I always get, "Sorry couldn't hear anything". People can hear me fine on my speaker phone. So I know the microphone works. But it does not recognize any speech.

    The other interesting thing is that when I tell it to listen to music to figure out the song. It always finds the same song even when the phone is in complete silence. It finds "Workout by Vicious Circle & Universal Project." I can only assume that album is nothing but silence.;)

    Another interesting fact is the voice recognition works fine via a Bluetooth connection to my car.

    Any thoughts?
  2. Squatting Hen's Avatar
    Member

    Posts
    878 Posts
    Global Posts
    1,011 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #2  
    This doesn't help, but I can't get it to work without WIFI on my WP 7.5 Titan II...never have. It only works for me on WIFI. I do have the setting set to Enable Speech Over the Network.

    Does yours work with WIFI?
  3. Eric Immerman's Avatar
    Member

    Posts
    18 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #3  
    Nope, doesn't matter if WIFI is connected or not.
  4. jleebiker's Avatar
    Developer

    Posts
    1,399 Posts
    Global Posts
    1,520 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #4  
    Sometimes it works, most times it doesn't. Doesn't matter if it is connected to Wifi or not. Using Trophy on Verizon.
  5. MLundell's Avatar
    Member

    Posts
    1 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #5  
    I have the same thing happening in certain situations Get "Sorry couldn't hear anything". For me, it looks like this happens when bluetooth is enabled and I am in range of a paired device, otherwise it seems to work. Sounds like a software update from MS is in order! (Nokia 920 on AT&T)
  6. rockstarzzz's Avatar

    Posts
    4,883 Posts
    Global Posts
    4,888 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #6  
    Works flawlessly here. Even purchased HeyDJ! today and that has just worked out of the box nicely.
  7. iamtim's Avatar
    Member

    Posts
    1,579 Posts
    Global Posts
    1,774 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #7  
    I'm on an 8X and it works flawlessly; in fact, I stumbled upon it accidentally not knowing it existed in WP8. As far as actual recognition is concerned, it outperformed my buddy's Siri on his iPhone 4s (although Siri did search faster, I think that's because on iOS it's all done with one app whereas on WP8 it shells the recognized text out to the Bing app for searching. So there was the "opening the app" time to deal with.)
  8. schultzsays's Avatar
    Member

    Posts
    2 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #8  
    I have the same problem. ATT tech support could not help.
  9. schultzsays's Avatar
    Member

    Posts
    2 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #9  
    Turn off bluetooth and it works.
  10. Eric Immerman's Avatar
    Member

    Posts
    18 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #10  
    Turning Bluetooth off did not work for me.
  11. Eric Immerman's Avatar
    Member

    Posts
    18 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #11  
    Quote Originally Posted by schultzsays View Post
    I have the same problem. ATT tech support could not help.
    What did AT&T ultimately tell you to do? Swap it for a new one?
  12. Lee B's Avatar
    Member

    Posts
    142 Posts
    Global Posts
    231 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #12  
    So long as I use familiar English words, the voice recognition is good on my 822, sometimes better than the Bing search. When I asked for “Starbucks near here,” it understood perfectly, but Bing delivered restaurants in the next town over rather than ones that are closer. When I specified the town, Bing came through. Not surprisingly, when I tried for the Dali Restaurant, it first heard Dolly, but on a second try, it got it right. I'm impressed how well it does.
  13. davidkajones's Avatar
    Member

    Posts
    1 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #13  
    Some times it works, some times it may not work. Its due to the variation in the accent. First we need to train our voice to sync with voice recognition software. For our audio transcription work we have used many voice recognition softwares, but nothing worth as manual work.
    Last edited by davidkajones; 12-19-2012 at 04:41 AM.
  14. Necroscope's Avatar
    Member

    Posts
    93 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #14  
    Quote Originally Posted by Eric Immerman View Post
    What did AT&T ultimately tell you to do? Swap it for a new one?
    I have the same issue sometimes. If I watch the little audio meter, it is just flatlined. Calls work fine. Speaker phone calls work fine. Just voice recognition stuff will not register. I think it has to do with the headphone jack. The first time it happened, I decided to test it with a set of headphones that have an in-line mic. It worked fine with the headphones. As I was unplugging the head phones, I heard a significant amount of static. I used the headphone plug sort of like a pipe cleaner, in and out - in and out, a few times and voice recognition was back to normal.

    The last time it did it, I was in the car. I was a little frutrated and tapped the top of the phone against the steering wheel, not hard mind you, just a little tap tap. Bingo, the audio meter lines jumped and the phone could hear me.

    Hasn't happened since but I don't use the voice feature very much.

    As I think this is a hardware issue -> I am using an Lumia 920.
    YingTK likes this.
  15. hopmedic's Avatar
    Member

    Posts
    5,167 Posts
    Global Posts
    5,258 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #15  
    I don't know what your exact circumstance is, but maybe this will help. I listen to podcasts in the car, using aux input because my car stereo's BT does not have streaming capability, only hands free. What I've learned is that if the aux cable is plugged into the phone, that's where it looks for input, even though the aux input has no mic input. So if I'm plugged in, and a text comes, it interrupts the sound (bluetooth to car) and announces the text, but it doesn't hear me say to read it. Unplugging the cable seems to just have the effect of canceling the text, and the podcast continues through the phone speaker.

    Not sure if this fits your situation, but this is mine.
  16. muhan's Avatar
    Member

    Posts
    38 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #16  
    Only works for me if I turn off bluetooth. With bluetooth turned on, the phone can't hear anything I say.
  17. John Caudill's Avatar
    Member

    Posts
    2 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #17  
    BUMP Any resolution to this issue? I have a Lumia 920 that is doing the same thing - "Sorry couldn't hear anything". I noticed this when I was in the car which automatically connects with the phone (uConnect in a Jeep GC) so I'll try again with Bluetooth connected and again after turning Bluetooth off and see if that helps.
    __________________________________________

    Update:

    Here are the results I got from my quick tests:
    • Bluetooth on and connected to uConnect - microphones do not function.
    • Bluetooth off - voice commands work fine.
    • Bluetooth on and not connected to anything - voice commands work fine.


    What it appears to be doing is attempting to use the microphones in the BT device instead of the phone's internal microphones. Since my vehicles' interaction with the phone via BT is limited to specific commands for making/receiving calls, this process fails.

    So it doesn't matter if the BT is on or off, connected or not; it depends on whether or not the phone and/or BT device you're connected to supports passing the voice commands the phone is waiting to hear.
    Last edited by John Caudill; 07-13-2013 at 06:08 AM. Reason: Update
  18. huskydog1953's Avatar
    Member

    Posts
    1 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #18  
    I have the same issue. The "solution" provided by hopmedic worked for me - just root around with the headphone microjack and it starts working again.
  19. tpitts15's Avatar
    Member

    Posts
    18 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #19  
    Same issue on my L920. Pipecleaner action did the trick for me. Thank you Necroscope!
  20. YingTK's Avatar
    Member

    Posts
    83 Posts
    Global Posts
    98 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #20  
    Quote Originally Posted by Necroscope View Post
    I have the same issue sometimes. If I watch the little audio meter, it is just flatlined. Calls work fine. Speaker phone calls work fine. Just voice recognition stuff will not register. I think it has to do with the headphone jack. The first time it happened, I decided to test it with a set of headphones that have an in-line mic. It worked fine with the headphones. As I was unplugging the head phones, I heard a significant amount of static. I used the headphone plug sort of like a pipe cleaner, in and out - in and out, a few times and voice recognition was back to normal.

    The last time it did it, I was in the car. I was a little frutrated and tapped the top of the phone against the steering wheel, not hard mind you, just a little tap tap. Bingo, the audio meter lines jumped and the phone could hear me.

    Hasn't happened since but I don't use the voice feature very much.

    As I think this is a hardware issue -> I am using an Lumia 920.
    Logged on just to say that the tip of tapping the phone worked perfectly for me! Was having trouble with my Lumia 920 as it does not recognize voice at all. Tapped it HARD on my lap and on the sofa, and the small meter came up little by little, and eventual voice recognition works!

    Thanks a lot!

    Update:
    Oh well, it listened to me for 10 minutes and stopped working again. Pretty sure ots hardware issue, as if I tap it hard, the meter shows something, but just wont listen to me anymore. Wonder if this got anything to do with my bad call quality....
  21. Kormie's Avatar
    Member

    Posts
    1 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #21  
    Under Bluetooth Setting on the Nokia 920 select Advanced and check the box to allow voice commands. Works for me.
  22. GANNENDRA's Avatar
    Member

    Posts
    1 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #22  
    In my Pc, If I tap on the mic, it is showing that Sorry, I can't hear anything. Check your microphone and try again.

Tags for this Thread

Posting Permissions