1. ianicbass's Avatar
    Hi All,

    Just got L920 and Find My Phone is not working. Keep getting "We're sorry, but we can't locate your phone right now. But we'll keep trying..." message on the windows phone site.

    Any help will be greatly appreciated. Thank you.
    11-16-2012 08:43 PM
  2. scolab's Avatar
    Same problem here with my new 822 on Verizon. WindowsPhone.com still shows my old Trophy associated with my account, not my new 822. And subsequently, I can't reinstall any of my old, paid apps! I'm still looking for a resolution, but I would think this transition should just work.
    11-17-2012 04:24 AM
  3. ajua's Avatar
    I just went to WindowsPhone.com to try the Find My Phone feature and it is working for 8X. It's location was shown correctly and I tried making it ring and it worked as well.

    Perhaps it takes some time on their system to properly register your phone. I remember I changed my phone name with the Win8 app the first time I connected it on my computer and it didn't showed that name right away. After a couple of hours, it was changed there.
    11-17-2012 04:58 AM
  4. ianicbass's Avatar
    Same problem here with my new 822 on Verizon. WindowsPhone.com still shows my old Trophy associated with my account, not my new 822. And subsequently, I can't reinstall any of my old, paid apps! I'm still looking for a resolution, but I would think this transition should just work.
    I was able to resolve this issue. What I did was I first "reset to factory" then when going through the steps, make sure select/check the "Send mircosoft my location when phone gets activated..." something like that option. Then go to the windowsphone.com and it should work.

    Let me know how it went for you.
    11-20-2012 12:03 PM
  5. Lee B's Avatar
    There may be a lag after you first set up the phone. Find the phone didn't work for me first time I tried it Friday, but it zeroes right in now.
    11-20-2012 12:50 PM
  6. smurfercom's Avatar
    My 810 is spot on, really kweel feature.
    11-28-2012 02:46 AM
  7. Sean Perera's Avatar
    Hello, I got lumia 820, find my phone doesn't work. My region is not in the list when i have to update my phone number. I tried selecting the closest region but yet doesn't work. Please help.
    02-08-2013 11:47 PM
  8. icequake1's Avatar
    I have a 1020 and a 1520 sitting side by side and the phone location works for the 1520 but the 1020 cannot be found. The 1020 has been reset and it still cannot be found. All location settings are active. Any suggestions?
    11-13-2014 11:24 AM

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