Hi all.
Im trying to carry out a restore on my handset. I carried out the backup first then did a factory reset.
I pulled some instructions from the Nokia support site that basically says you simply enter your ms account information during set up and the phone will then ask you if you which backup you would to restore.
Well, firstly, on a fresh reset, when you are asked to input my ms account it can never connect. This may be due to one of two reasons.
1. At the point of set up, the phone hasn't asked for any wifi log in. So it cant use wifi to log into your account.
2. It seems my mobile data network isn't set up either, so the phone cant use my mobile data connection.
So, i have to pick set up later. I go through the rest of the set up process, then when all set up, i register the handset into the ms account..then nothing happens. I cant find anywhere to restore.
Any help most welcome...
Thanks.
Im trying to carry out a restore on my handset. I carried out the backup first then did a factory reset.
I pulled some instructions from the Nokia support site that basically says you simply enter your ms account information during set up and the phone will then ask you if you which backup you would to restore.
Well, firstly, on a fresh reset, when you are asked to input my ms account it can never connect. This may be due to one of two reasons.
1. At the point of set up, the phone hasn't asked for any wifi log in. So it cant use wifi to log into your account.
2. It seems my mobile data network isn't set up either, so the phone cant use my mobile data connection.
So, i have to pick set up later. I go through the rest of the set up process, then when all set up, i register the handset into the ms account..then nothing happens. I cant find anywhere to restore.
Any help most welcome...
Thanks.