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  1. wsrobert's Avatar
    Member

    Posts
    25 Posts
    Global Posts
    113 Global Posts
       #1  
    Am trying to setup/activate my friends yellow Lumia 920 and when entering her xbox live login and password its giving me the following message:

    "Can't Connect

    We're having a problem signing in. Make sure you have good reception. If you do, the problem may be on the other end. Wait a little while and try again."

    Her connection is fine - can make and receive calls, texts, etc. As you know, she cant download apps and such without her live account setup/connected to the device.

    Any ideas?
  2. wsrobert's Avatar
    Member

    Posts
    25 Posts
    Global Posts
    113 Global Posts
       #2  
    Any help? I've tried a separate live account and it still wont connect. Gives the same error that is detailed in my first post.
  3. fardream's Avatar
    Member

    Posts
    458 Posts
    #3  
    Does your phone connect to a cellular network like att? Mine has the same error before activating the sim card by att.
  4. Necroscope's Avatar
    Member

    Posts
    93 Posts
    #4  
    Just asking for clarity, are you using the email address and password for the live account associated to her gamertag, or are you trying to use the gamertag itself. I can't really tell by the way you phrased your question.
  5. MrEs's Avatar
    Member

    Posts
    2 Posts
    #5  
    I have the same issue now! I can't use my phone :(


    My phone was working for for a day and then all of a sudden i couldn't install new apps from the marketplace... it kept giving me error "
    Microsoft Account Services unavailable at the moment, try again later"
    So after trying lots of things to try and fix this, including re-entering my Microsoft Account, details, changing my region, rebooting, etc. I did a factory reset... and now i cant set my phone up it's just suck on... "Can't Connect


    We're having a problem signing in. Make sure you have good reception. If you do, the problem may be on the other end. Wait a little while and try again."


    If i skip the set-up i can call, sms, suft the web etc... I just cant link my phone to my Microsoft Account, and hence cant use the marketplace as well as most of the phones functionality :(
  6. MrEs's Avatar
    Member

    Posts
    2 Posts
    #6  
    in the end i noticed my phone had somehow been set to 1/1/2013... i changed that and all is wel... BAH !!! lol

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