1. DeathBreath's Avatar
    An issue I've noticed is that any email I delete from my phone doesn't get deleted from gmail and vice versa. Anybody else use gmail exchange and have this issue? It worked fine on my iPhone.

    My outlook exchange account for work has no issues and works fine. As soon as I delete an email from my phone, it disappears from outlook on my desktop.
    ut_jd likes this.
    11-20-2012 03:05 PM
  2. DeathBreath's Avatar
    Nobody uses gmail? Does anyone have any problems with regular gmail imap and deleting messages?
    11-20-2012 03:48 PM
  3. philpeeps's Avatar
    I just tried it and it required me to re-sync manually to get it to delete in Gmails web interface.
    11-20-2012 03:54 PM
  4. StevesBalls's Avatar
    WP does not delete a message in Gmail, but rather archives it. This mean it's not actually deleted and remains on the server (you can see it when you go to "All Mail"). I do not think you can change this behavior in WP.
    11-20-2012 03:59 PM
  5. brmiller1976's Avatar
    Gmail sucks. Gmail's "Exchange" isn't really Exchange, but a "compatible" version that doesn't work correctly, for e-mail syncing as well as calendar invitations.

    If you want a trouble-free e-mail and calendar experience, switch from Gmail to Outlook.com. It really is that simple.
    11-20-2012 04:01 PM
  6. brmiller1976's Avatar
    WP does not delete a message in Gmail, but rather archives it. This mean it's not actually deleted and remains on the server (you can see it when you go to "All Mail"). I do not think you can change this behavior in WP.
    Correct. Gmail archives the emails instead of deleting them so that it can scrape private data from your archived emails to resell to advertisers (while building a profile about you) as you surf the web and perform other activities on your device.
    Villain likes this.
    11-20-2012 04:01 PM
  7. DeathBreath's Avatar
    Hmmm....My messages don't seem to be archived. They sit in my "Inbox". Also, I don't have an "All Mail" folder or selection.
    11-20-2012 04:12 PM
  8. Bugrahan's Avatar
    An issue I've noticed is that any email I delete from my phone doesn't get deleted from gmail and vice versa. Anybody else use gmail exchange and have this issue? It worked fine on my iPhone.

    My outlook exchange account for work has no issues and works fine. As soon as I delete an email from my phone, it disappears from outlook on my desktop.
    The answer is on this link: https://plus.google.com/+Gmail/posts/6R1SroLimBc

    You are welcome!
    philpeeps likes this.
    11-20-2012 04:19 PM
  9. philpeeps's Avatar
    The answer is on this link: https://plus.google.com/+Gmail/posts/6R1SroLimBc

    You are welcome!
    awesome! though the "send mail as" did not seem to work. Deleting mail sent to trash this time.
    11-20-2012 04:24 PM
  10. DeathBreath's Avatar
    The answer is on this link: https://plus.google.com/+Gmail/posts/6R1SroLimBc

    You are welcome!
    Thanks for the link. I actually was going to this link on my desktop and those options don't show up over there. So thanks to you I tried it on my phone and now I have those option. Unfortunately I still have the same weird problem. I delete the emails from my phone but they are still in my inbox when I log into gmail on my desktop web browser. I'm gonna delete my account off of my phone and try again.
    11-20-2012 10:50 PM
  11. StevesBalls's Avatar
    Try to manually synchronize or wait a while. WP push does not work instantly for actions like delete.
    11-26-2012 11:11 AM
  12. gsquared's Avatar
    Its the same for hotmail accounts, etc. I didn't read the link but what it likely states is that WP only sync's with email server every 30 minutes or so. It may be able to sync using a shorter time setting. but I've never looked into it. WP7 was the same way.
    11-26-2012 12:12 PM
  13. sachapman's Avatar
    It looks like this is what worked for me. Go into settings from the Gmail web client, then got to "Forwarding and Pop/IMAP". Then under IMAP access:

    Status: IMAP is enabled
    X Enable IMAP
    Disable IMAP

    When I mark a message in IMAP as deleted:
    Auto-Expunge on - Immediately update the server. (default)
    X Auto-Expunge off - Wait for the client to update the server.

    When a message is marked as deleted and expunged from the last visible IMAP folder:
    Archive the message (default)
    X Move the message to the Trash
    Immediately delete the message forever

    The confusing part was that I couldn't click "move the message to trash" until I turned Auto-expunge off. I'm not sure that makes sense, but it seems to have fixed the problem for me on WP8 on my Lumia 810.
    Last edited by sachapman; 03-29-2013 at 08:16 PM. Reason: clarify final sentence
    03-29-2013 08:14 PM
  14. Pierre Christen's Avatar
    Thanks, looks like it's working for me!

    Now I got to try make it work for Outlook.com as well.
    05-10-2016 05:38 AM

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