Duplicate copies of email messages in Gmail

rider2040

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Sep 7, 2012
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Earlier today I noticed that I am now getting two copies of every Gmail message in my inbox on my Lumia 920. When I access Gmail through the web, I only see a single copy of each email. Is anyone else having this problem?
 

kwajr

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Jan 23, 2012
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This was driving me crazy just figured out that in Gmail settings on Gmail.com I had it set to archive all when pulled to pop are imap.thats great just the way I like it.but on your phone if you choose conversations mode it see the one in the allail folder are any other folder you have so I turned conversations off and no more duplicates. And Gmail and windows phone still show it as a thread
 

rider2040

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OK, so I turned off conversations and I'm back to just one copy of each email. I would sort of prefer to be able to use the conversations feature, but I can live without it.

Thanks for the tip!
 

kwajr

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Well you could change how Gmail handles archiving,that way you don't have 2 copies they should make it where conversations ignores your all mail folders
 

rider2040

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Ok so just tell WP not to sync the all mail folder then turn conversations back on

Perfect! I forgot that I turned on sync for my all mail folder the other day when I was trying to find an old email. I just turned off sync in that folder, turned conversations back on, and everything is good.

Thanks so much for your help!

Also, I now realize that I can search the all mail folder "from the server", so I don't need to have it synced to my phone. Thanks again!
 

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