Hi All,
I've just picked a nice new Lumia 920 - It's most great but I'm having a very questionable experience with Facebook Chat integration. It's actually my main method of communication with people, and it's instability makes using my phone as a communication device a very difficult experience.
1) The connection is terribly unstable. There are multitudes of messages that simply do not get pushed. It's very frustrating to log onto facebook and see that I've received 3-4 messages throughout the day, and none of them have arrived at my phone. Sometimes I'll be connected, meaning I can send messages, but then messages I receive don't get pushed to my phone.
2) When they are pushed, there is a considerable lag. My Windows 8 Laptop receives messages in a very stable way, and it is very fast, but it always takes several seconds more for the Windows Phone to receive the same message.
3) Can we get support for the sent/received notifier on Facebook chat? Also we need support to be able to attach images and documents like all the other phones.
4) Can facebook integration plug directly into the messaging interface. We lack group chats + we lack the ability to view the entire message log. Only messages that were sent and received when the device was active on the network show up - and I still need to go to the Facebook app to see full conversation logs across devices.
5) Just a bug I'd like to point out - when I set my Skype to be invisible, and my Windows Phone Chat to be online, the windows phone messaging chat status will constantly automatically turn itself back to Invisible -> I think because the Skype and Windows Chat options need to be set onto the same option (Windows Phone + windows Live integration?) This if fustrating, because Facebook Chat doesn't work properly when it's set to invisible. We should be able to have Skype be invisible (because I don't want to receive calls all the time), and still be able to receive facebook messages.
6) Does anyone know how message pushing works - meaning where they are sent to. Sometimes I receive messages only on the website, sometimes I receive them everywhere. It's terribly inconsistent where the messages get pushed to.
7) The facebook app is terrible - it keeps crashing (I can't even check my messages without it crashing)
The most important thing for a phone is I need to be able to trust it to accurately convey information. However, because of this shaky Facebook integration, I'm always going back to a browser/ laptop just to check if there are any mistakes (and there often are). If any of you have any suggestions for fixes, I'm all ears.
I've just picked a nice new Lumia 920 - It's most great but I'm having a very questionable experience with Facebook Chat integration. It's actually my main method of communication with people, and it's instability makes using my phone as a communication device a very difficult experience.
1) The connection is terribly unstable. There are multitudes of messages that simply do not get pushed. It's very frustrating to log onto facebook and see that I've received 3-4 messages throughout the day, and none of them have arrived at my phone. Sometimes I'll be connected, meaning I can send messages, but then messages I receive don't get pushed to my phone.
2) When they are pushed, there is a considerable lag. My Windows 8 Laptop receives messages in a very stable way, and it is very fast, but it always takes several seconds more for the Windows Phone to receive the same message.
3) Can we get support for the sent/received notifier on Facebook chat? Also we need support to be able to attach images and documents like all the other phones.
4) Can facebook integration plug directly into the messaging interface. We lack group chats + we lack the ability to view the entire message log. Only messages that were sent and received when the device was active on the network show up - and I still need to go to the Facebook app to see full conversation logs across devices.
5) Just a bug I'd like to point out - when I set my Skype to be invisible, and my Windows Phone Chat to be online, the windows phone messaging chat status will constantly automatically turn itself back to Invisible -> I think because the Skype and Windows Chat options need to be set onto the same option (Windows Phone + windows Live integration?) This if fustrating, because Facebook Chat doesn't work properly when it's set to invisible. We should be able to have Skype be invisible (because I don't want to receive calls all the time), and still be able to receive facebook messages.
6) Does anyone know how message pushing works - meaning where they are sent to. Sometimes I receive messages only on the website, sometimes I receive them everywhere. It's terribly inconsistent where the messages get pushed to.
7) The facebook app is terrible - it keeps crashing (I can't even check my messages without it crashing)
The most important thing for a phone is I need to be able to trust it to accurately convey information. However, because of this shaky Facebook integration, I'm always going back to a browser/ laptop just to check if there are any mistakes (and there often are). If any of you have any suggestions for fixes, I'm all ears.
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