- 12-09-2012, 11:11 AM #1
Setting up WP8 on my new HTC 8x has been a horrible experience. I have factory reset it three times now, and I've yet to get it to access my email from our university Exchange server, or connect to the university wifi. I could go on with horror stories about this, but just now, the phone recognized (over the mobile network, I guess) some updates for two of the HTC stock apps, so I clicked "Update". Now I get a message about asking my parents(!) to set up something called My Family so I can purchase those apps...
What nonsense is this? First of all, I don't want to purchase anything, it is HTC that pushes those updates upon me. And they are free!
And second, asking my parents...? Come on, what's going on? My parents are 70+ years old, they know nothing about these things.
The phone and the WP8 interface look really slick, but come on... "Kid's Corner" and "ask your parent"?
Do MS really think that they can compete with Apple and Google by focusing on kids and teenagers?
EDIT: OK, so I went to windowsphone.com and signed in there with my live-account, and found My Family. But also there I get a message that "Before you can use My Family, have a parent sign in to this site and set it up". I am over 50 years old, for xx sake... and my live-account has the correct birth date! This is totally wacko!
- 12-09-2012, 11:31 AM #4
I logged in at account.microsoft.com, but the only thing I see there is "No billing information available" and "Did you know…" (with some text beneath). Whatever menu I click at the top, that text is all I get (except for clicking Help, which takes me to the FAQ etc). Especially, the "Profile" menu does not reveal anything about age or anything about me.
Also, I am not interested in giving away any billing information. I exclusively use free apps, nothing else.
12-09-2012, 12:11 PM #6
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This may explain why your exchange settings aren't working, but I sort of doubt that. Do you know what kind of exchange server you have?
- 12-09-2012, 12:57 PM #7
And the account does have my correct birthday, so it cannot be that either, I guess. But then, during all this setting-up-hassle, clicked this and that, here and there, so maybe somewhere some date got input wrongly. This setup is really beginning to be too much, I never had any such problems on any of my Android devices. It's a pity, because I really want this to work...
Why would I need any kind of billing or age info for free apps?
On a side-note, on What is a Microsoft account? | Windows Phone How-to (United States) I read that "You can use any email address you want to create a Microsoft account.", but this isn't true. The phone only allows me to create an MS-account @live.com. It is not possible to put in anything but a live-com address...
- 12-09-2012, 01:55 PM #8
email@example.com when you dont even have a live account? that doesnt make sense. the phone wants you to include a live account. so i would say go to live.com, delete your old account. make a new one from the website (using whatever email). then reset your phone so no info is in it. then put that new account you made on live.com in your phone.
- 12-09-2012, 02:24 PM #9
firstname.lastname@example.org account. It is not possible to create a new account other than of this type.
On the web, I can register an account using any email address. Once that address is registered, I can log in with it on the phone.
- 12-09-2012, 03:49 PM #11
12-09-2012, 04:26 PM #12
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- 12-09-2012, 04:50 PM #13
- 12-10-2012, 09:31 AM #14
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