Welcome to the Windows Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Page 2 of 4 FirstFirst 1234 LastLast
Results 26 to 50 of 78
Like Tree20Likes
  1. Slai's Avatar
    Member

    Posts
    557 Posts
    #26  
    You get it the day of release, around the world.
    Do Apple hand out updates often, generally?

    Iamtim: its not about "whining", its about making a fuzz about an issue so much that MS has to recognize it. If enough people voice their concerns and outrage on a thing like this, its more likely to be noticed and taken as a serious thing. Just staying silent and hopeing MS gets competitive with update rollouts is hardly effective.
    Thanked by:
    PhilR8 
  2. Scorpio5x0's Avatar
    Member

    Posts
    244 Posts
    #27  
    Quote Originally Posted by brmiller1976 View Post
    So was Microsoft fibbing when they claimed that WP8 updates were carrier-independent?

    Microsoft delivers first over-the-air update for Windows Phone 8 | ZDNet



    If Windows Phone 8 updates are still dependent on carrier partner testing, approval and roll-outs, AT&T and Verizon customers are screwed. It took HTC users on AT&T six months to get Tango. Verizon skips major updates altogether -- the last couple of webOS updates for the Pre 2 and Pre Plus never reached end users.

    I hope this is incorrect, because if it isn't, then this will make it very difficult for Windows Phone 8 to achieve any sort of competitive parity with iOS.
    The updates come from Microsoft, but I guarantee that carriers have a say. Your quote even states that they are working with their carrier partners. Unlocked phones are the guinea pigs. Get them updated first and work out any issues that could arise. I have been using Windows phone since it was released on Verizon. They have not skipped any updates. And if I recall their were a couple hiccups with the updates with Windows Phone 7, but I am pretty sure neither Apple and definitely not Google could have manged updating every phone in the world.
    Phone: Nokia Lumia Icon, LG G2, Nokia Lumia 928, HTC Windows Phone 8x
    Media Player: Zune HD 32 x 2, Zune 120, Zune 80
    Tablet: Microsoft Surface 2 64Gb, Microsoft Surface RT 64Gb, IPad Air, Archos 101, Archos 70
  3. iamtim's Avatar
    Member

    Posts
    1,426 Posts
    Global Posts
    1,606 Global Posts
    #28  
    Quote Originally Posted by Slai View Post
    Iamtim: its not about "whining", its about making a fuzz about an issue so much that MS has to recognize it.
    Of course.

    But this here isn't Microsoft. And... he's talking about a week. A week when the OS hasn't even been out for two months. I'm all for making a fuzz when there's something to make a fuzz about, but right now? For this issue? It ain't fuzz worthy. Not yet.
    Scorpio5x0 likes this.
  4. PhilR8's Avatar
    Member

    Posts
    216 Posts
    Global Posts
    263 Global Posts
    #29  
    A week is a long time in this market segment, especially when customers are expected to make a decision to keep or return their phones within a two-week window.

    I'm with brmiller here - back when WP8 was first unveiled, Microsoft indicated that updates would be sent out by Microsoft independent of the carriers. The ZDNet article quotes above seems to refute that early claim. That's pretty disappointing but regardless of which side is dictating terms and holding up this update, Microsoft should not have made a promise it couldn't keep.
    brmiller1976 likes this.
  5. brmiller1976's Avatar
    Member

    Posts
    2,092 Posts
    Global Posts
    2,578 Global Posts
       #30  
    And for cryin' out loud, Microsoft has had Windows Phone for two YEARS in the marketplace now. It should be doing the basics, like OS updates, easily. Apple manages it. Even Google manages it on most of its Nexus line.

    At a certain point, the bush league antics have to stop and Windows Phone has to act like a grown-up, ready for prime time OS. Now is a good time to start, and the market isn't going to give Microsoft another three or six months to prove that "it's really, REALLY ready for sure 100% this time, trust us."
  6. #31  
    Alright, so... first of all, at no point in time has Microsoft EVER suggested that Windows Phone updates of any kind would be in any way independent of carriers. They didn't promise faster. They didn't promise more frequent. What they DID promise was to have updates be made available to ALL devices for 18 months. They also promised that there would be a voluntary enthusiast program (that they haven't launched yet). You can't call it lying, because they never said when it was taking place. You CAN be upset that it hasn't happened yet, but at least be honest and admit that it's impatience and not a matter of lying.

    So what does this mean to us?

    Well, it means OEMs and carriers are STILL in the process flow of release. Odds are this means carriers can still stall and delay release. I imagine this is why the enthusiast program will exist as a way of letting people bypass those factors... at our own risk.

    In my opinion, I think a bigger release of Portico will come before Christmas. I think there's strong incentive to push it out. But it's also obvious that with random reboots and battery issues that there's also a strong desire to "get it right" since clearly WP8 was definitely rushed (my earlier belief to the contrary was wrong).

    I'm definitely anxious to get this update. While I don't have any battery issues, I have had random reboots a few times, and I desperately want the constant Wi-Fi connection. I do want it now, and I'd download and manually push the cab right this minute if I could, but I'm also OK with waiting, because well, I don't have a choice. I'm only going to be angry if AT&T stalls the update while everyone else gets it.

    PS-- F*** Apple. They own the devices AND the software. F*** Google too. They're a mess of hodge-podge updates. I don't care what they do or don't do with their updates, and you can't really compare the methods fairly. Microsoft's approach is conceptually right... work with carriers and OEMs. In practice, it needs work, because I don't want them to hold the process hostage, but I don't want them doing their own thing either. With Windows Updates, you get a bad hotfix... you uninstall and move on. With a bad firmware, you brick the device.
    Thanked by:
  7. brmiller1976's Avatar
    Member

    Posts
    2,092 Posts
    Global Posts
    2,578 Global Posts
       #32  
    Actually, Microsoft stated that updates on WP8 would be carrier independent.

    But the rest of the details honestly don't matter. There are two choices: great user experience, or lousy user experience.

    In a great user experience, updates go out to everyone in a timely manner. When bugs that cause problems occur, an update is released worldwide and users can go to their phones and download it.

    In a crappy user experience, updates are unreliable. You're stuck with a bug on your phone for weeks or months, while others get an update sooner. You have no idea when or even if you'll get the update. You suffer from a well known bug with no timeline for a fix and grow increasingly frustrated.

    And come upgrade time, you may consider a platform with a good user experience.

    For this update, Microsoft has embraced crappy user experience. And key competitors are doing a much better job -- something Microsoft cannot afford as an underdog.

    WP should be providing a consistently best in class experience, not a crappy update experience riddled with excuses.
  8. stmav's Avatar
    Retired Moderator

    Posts
    3,685 Posts
    Global Posts
    3,767 Global Posts
    #33  
    Having a bad day br? Did google tell you to cease and desist your assault on them? So you're taking out your frustrations on updates.
  9. brmiller1976's Avatar
    Member

    Posts
    2,092 Posts
    Global Posts
    2,578 Global Posts
       #34  
    No, I am pointing out that crap user experience is crap user experience.

    And far too many people are willing to apologize for crap user experience. The responses in this thread remind me of the early Apple users' defense of Apple Maps.

    "It will get better. Apple has their reasons for doing this. If you don't like it, just buy an Android."

    Microsoft says it wants to compete in mobile. Well, then, it should make sure that its user experience is competitive.
  10. jdhooghe's Avatar
    Member

    Posts
    527 Posts
    Global Posts
    2,210 Global Posts
    #35  
    brmiller is right, especially with the average person. IF these things don't work out of the box then the average consumer is not going to stand for it. They're going to see the iphone or something else that is working properly. They are not like us. They don't see potential, they only want results now. The average consumer DOES NOT HAVE patience.
    Hiiiiiiiii likes this.
  11. foxbat121's Avatar
    Member

    Posts
    818 Posts
    Global Posts
    1,034 Global Posts
    #36  
    Microsoft never said the updates are carrier independent. You need check your facts before posting.
    Sent from my RM-820_nam_canada_246 using Board Express
  12. ryan.kruger's Avatar
    Member

    Posts
    323 Posts
    Global Posts
    354 Global Posts
    #37  
    Sounds like BR is your average customer.

    I'm fine. I know the battery is going to be fixed in Portico (this is my only concern w/WP8 at the moment). I appreciate Microsoft giving the update to select groups for testing, and then deploying a finished product. Shows great initiative to have things done correctly.

    I was in beta testing for iOS and I'll tell you that stuff was naaaaasty. This is why I've switched eco-systems...

    In the end, you can rant/rave in here, and people will answer because we're all bored at work without anything better to do - but you'll get the update just as soon as I do, bud ;)
  13. #38  
    Quote Originally Posted by brmiller1976 View Post
    Could people PLEASE stop apologizing for this poor performance?

    It's painful.

    It's like people saying "your e-mail will get there eventually, be patient, you don't need more than e-mail refresh every two hours."

    I want an experience that is competitive with iOS. When iOS releases an update, it goes out immediately to everyone.

    An update process that isn't instantaneous isn't competitive with iOS. Period.
    You complain about this and praise apple with the iOS. Why don't you get an iPhone then no more crying about updates. Enjoy your maps also.
  14. #39  
    Quote Originally Posted by iamtim View Post
    ...will you be one of them?
    I hope so, maybe he will get a regular dumb phone with a t9 keypad. Then everything will work!
  15. #40  
    Quote Originally Posted by brmiller1976 View Post
    And for cryin' out loud, Microsoft has had Windows Phone for two YEARS in the marketplace now. It should be doing the basics, like OS updates, easily. Apple manages it. Even Google manages it on most of its Nexus line.

    At a certain point, the bush league antics have to stop and Windows Phone has to act like a grown-up, ready for prime time OS. Now is a good time to start, and the market isn't going to give Microsoft another three or six months to prove that "it's really, REALLY ready for sure 100% this time, trust us."
    what about copy and paste.. How long did you have to wait for apple to release that option? Even though windows phone users had it before them.
  16. brmiller1976's Avatar
    Member

    Posts
    2,092 Posts
    Global Posts
    2,578 Global Posts
       #41  
    Quote Originally Posted by foxbat121 View Post
    Microsoft never said the updates are carrier independent. You need check your facts before posting.
    Sent from my RM-820_nam_canada_246 using Board Express
    In the June 30th reveal of Windows 8, Microsoft stated that updates for Windows Phone 8 are carrier-independent.

    But let's pretend you're right -- even if they didn't, it doesn't matter. Their decision not to release the update is crap user experience.

    All the claims that software updates for devices are just so very very hard are also laughable.

    Microsoft, on weekly patch days, releases FAR more complex patches for a FAR wider range of devices, worldwide.

    Imagine if a serious security vulnerability was discovered in Windows 8, and Microsoft took six months to distribute the fix.

    "If you're on Comcast and using a Dell, you'll get the patch now, but if you're using an HP on Comcast, we're still testing with them. If your internet provider is AT&T, we hope to have the update in the coming months. If you're on NTL in the UK, you received it if you have a Fujitsu-Siemens or Samsung PC, but not any other brand, and we have no plans to update other brands for NTL users. Time Warner Cable users will not be receiving an update. If you have internet access through a smaller ISP, we have already pushed the update to you."

    How long would you use Windows 7 or 8 in such a scenario?

    Exactly. And this is NO different.
  17. brmiller1976's Avatar
    Member

    Posts
    2,092 Posts
    Global Posts
    2,578 Global Posts
       #42  
    Quote Originally Posted by alligatorterror View Post
    what about copy and paste.. How long did you have to wait for apple to release that option? Even though windows phone users had it before them.
    I'm not sure how this is germane to the discussion. You'd have a point if Apple's cut-and-paste update took six months to roll out after it was announced.
  18. SinisterDuck's Avatar
    Member

    Posts
    117 Posts
    Global Posts
    120 Global Posts
    #43  
    While claiming the "delay" of an update makes WP a "crap experience," you're entitled to your opinion. My phone is working fine, no crap experience for me. I sympathize with those who have had issues and are hoping the update fixes them, but to make a blanket statement as if we're all in the same boat is just a wee bit presumptive.
  19. brmiller1976's Avatar
    Member

    Posts
    2,092 Posts
    Global Posts
    2,578 Global Posts
       #44  
    Nope, it's just the truth. Inconsistent experience and poor update availability isn't "best in class."

    I'm glad your phone is working great. My PCs have always worked great too, but if I needed a security update and Microsoft was taking months to push it to my PC with no ETA, I'd be just as annoyed.

    We live in a real-time world. If Microsoft isn't prepared to engage with the real-time world via WP, it's not going to succeed.
  20. crystal_planet's Avatar
    Member

    Posts
    996 Posts
    Global Posts
    1,044 Global Posts
    #45  
    Isn't this an update for just the 8X?
    My next phone...
  21. George Ponder's Avatar
    Editor

    Posts
    472 Posts
    Global Posts
    473 Global Posts
    #46  
    Ever think Microsoft may be having issues with the update? Maybe they want to fine tune things to get it just right so consumers don't belly ache that Microsoft rushed the update out too fast?

    Windows Phone 8 has been out just over a month and we are already seeing a pending update. Can't say I've ever seen that from Apple. Windows Phone 7 was out for two years and received three updates.

    Mr. Miller won't agree with me but I think Microsoft's track record in updating Windows Phone has been really good. Could it be better, sure. But what out there is free from the need for improvement?
    George Ponder
    Reviews Editor - Windows Phone Central
    Email: george.ponder@wpcentral.com
    Twitter: @coppertop004

  22. SinisterDuck's Avatar
    Member

    Posts
    117 Posts
    Global Posts
    120 Global Posts
    #47  
    He just wants it now. Whether it works properly or not is irrelevant to him.
  23. foxbat121's Avatar
    Member

    Posts
    818 Posts
    Global Posts
    1,034 Global Posts
    #48  
    Quote Originally Posted by brmiller1976 View Post
    In the June 30th reveal of Windows 8, Microsoft stated that updates for Windows Phone 8 are carrier-independent.
    No, you get your facts wrong. Please cite the source where this is stated. What Microsoft said at that time was that individuals can sign up for the enthauiast program so that you can get update eariler without waiting on your carrier's approval. Did you sign up? If not, you have no business to complain here and spewing BS as facts.
  24. PhilR8's Avatar
    Member

    Posts
    216 Posts
    Global Posts
    263 Global Posts
    #49  
    Quote Originally Posted by foxbat121 View Post
    No, you get your facts wrong. Please cite the source where this is stated. What Microsoft said at that time was that individuals can sign up for the enthauiast program so that you can get update eariler without waiting on your carrier's approval. Did you sign up? If not, you have no business to complain here and spewing BS as facts.
    The "enthusiast program" does not exist at the moment, so there has not been anything to sign up for.
  25. omniusovermind's Avatar
    Banned

    Posts
    378 Posts
    Global Posts
    2,576 Global Posts
    #50  
    Quote Originally Posted by omniusovermind View Post
    Just curious, does MS sell unlocked Lumias and HTC's in their brick-and-mortar stores in the mall? And if so, will those still be carrier dependent on OTA updates once you stick a sim card from your carrier in it?
    Yes? No?
Page 2 of 4 FirstFirst 1234 LastLast

Similar Threads

  1. Replies: 93
    Last Post: 10-11-2012, 03:14 AM
  2. Is the warranty for the original purchaser only?
    By Thuoudo in forum Nokia Lumia 900
    Replies: 2
    Last Post: 05-16-2012, 07:51 PM
  3. Is It Really Worth Running Mango Now?
    By deadwrong03 in forum Windows Phone 7
    Replies: 28
    Last Post: 07-26-2011, 11:26 PM
  4. What cases is everyone using for the Focus?
    By breakdanzer in forum Samsung Focus
    Replies: 20
    Last Post: 12-13-2010, 09:17 PM

Posting Permissions