- 12-15-2012, 01:55 PM #1
Supposedly, WP8 was going to usher in a new era of fast and prompt updates.
Unlocked 8X users have been enjoying the stability and feature update of the WP8 update for a week now, as well as a firmware update.
Those of us on AT&T? A week later, still no update.
Wasn't WP8 supposed to be easy to update and carrier-independent? Yet here we are, a week after the release, with no update. This is more Android-like than anything else.
Apple releases its update to everyone, all at once, with perhaps a couple of hours separating people around the globe. Meanwhile, Microsoft cannot even push the update to 8Xes on AT&T a week later?
Get it together, Redmond. Get the update out NOW.
12-15-2012, 02:03 PM #4
- 484 Posts
You're complaining about a week? Patience.
We don't know if there were issues in the OTA update that went out last week.
Windows Phone 8 hit, what? Just over a month ago? It's not like we've had to suffer with this version of the OS for ages on end. I would much rather see Microsoft take a little while longer to provide a flawless OTA update.
- 12-15-2012, 02:33 PM #8
It's been almost a week.
And no, "patience" isn't an appropriate answer.
If Apple can roll out updates in a timely way, globally, so can Microsoft.
That's the new standard. Right now, timely updates, no delays and seamless.
Currently, this is just as atrocious an update cycle as what we had with WP7... not the promised improvement that Microsoft touted in 8.
- 12-15-2012, 02:46 PM #9
So was Microsoft fibbing when they claimed that WP8 updates were carrier-independent?
Microsoft delivers first over-the-air update for Windows Phone 8 | ZDNet
A spokesperson sent the following statement: “We’re working closely with our hardware and carrier partners to get it tested, approved and rolled out. Some customers are starting to receive the update now.”
I hope this is incorrect, because if it isn't, then this will make it very difficult for Windows Phone 8 to achieve any sort of competitive parity with iOS.
- 12-15-2012, 02:51 PM #11
Could people PLEASE stop apologizing for this poor performance?
It's like people saying "your e-mail will get there eventually, be patient, you don't need more than e-mail refresh every two hours."
I want an experience that is competitive with iOS. When iOS releases an update, it goes out immediately to everyone.
An update process that isn't instantaneous isn't competitive with iOS. Period.
- 12-15-2012, 03:00 PM #14
- 12-15-2012, 04:12 PM #15
Actually, that is what will happen. All the 8X owners who are in their return window and suffering from the frequent reboot bug will just give up, go back to their carrier, and get an iPhone.
Later, when friends talk about Windows Phone 8, they'll say "don't get one. I had one, it had a reboot bug, and they refused to push the update out in a timely way. I returned it for an iPhone and I get timely updates now."
And on WPCentral, the top thread will be "High return rates and 3% share... Why are we so behind."
Good enough isn't good enough. Microsoft has to get things perfect. Your low standards in this, if embraced by Microsoft, will keep WP in the little leagues.
- 12-15-2012, 04:47 PM #17
That explains it. I was wondering what that stampede sound was... turns out it's hundreds of thousands of HTC and Nokia owners scrambling to return their phones within the 14 day window due to random reboots and not having a schedule for a fix beyond some mealy-mouthed "soon" and "shut the **** up and take it" rhetoric...
- 12-15-2012, 05:43 PM #21
- 12-15-2012, 06:44 PM #24
Sorry, the carrier thing is a cop-out. Microsoft has repeatedly stated that they have exclusive control over WP updates. If that is true, this is a high priority update for a serious problem that should go out.
They aren't. Yet. Hopefully one day they will be. So there's the situation.
- 12-15-2012, 07:06 PM #25
I don't advocate encouraging anyone to jump ship; I advocate people looking at all the options and making up their own minds. But that doesn't change the point of what I said: obviously, Microsoft is not as competitive with Apple on "update user experience". That's the situation, that's the reality. So... how are you going to deal with that?
Are you going to keep whinging about it on a non-Microsoft forum? Are you going to accept it and hope Microsoft becomes competitive with Apple on "update user experience"? Or are you going to jump ship to a platform which (evidently) better suits your expectations?
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