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  1. Guzzler3's Avatar
    Developer

    Posts
    941 Posts
       #1  
    OK, this is starting to really, REALLY bug me.

    My contacts are not syncing properly on my phone. I go to outlook.com and look at my contacts, everything is fine. Using desktop Outlook (MAPI connector), and again everything is find. Go to the phone, people are missing, or information is incorrect.

    I have to re-create the contact on the phone, wait a bit and look on outlook.com, then delete the old one.

    Also, when I attach a photo to the person on the phone, that photo stays on the phone. How do I get it to show up on outlook.com or on desktop Outlook.
    Guz

    iPhone 3G (broken)
    Blackberry 6320 (retired)
    Lumia 810 (current)
  2. Ivanr53's Avatar
    Member

    Posts
    33 Posts
    #2  
    Quote Originally Posted by Guzzler3 View Post
    OK, this is starting to really, REALLY bug me.

    My contacts are not syncing properly on my phone. I go to outlook.com and look at my contacts, everything is fine. Using desktop Outlook (MAPI connector), and again everything is find. Go to the phone, people are missing, or information is incorrect.

    I have to re-create the contact on the phone, wait a bit and look on outlook.com, then delete the old one.

    Also, when I attach a photo to the person on the phone, that photo stays on the phone. How do I get it to show up on outlook.com or on desktop Outlook.
    I would suggest taking a look at this link Home - Microsoft Community for your answers.
  3. sakahn's Avatar
    Member

    Posts
    52 Posts
    #3  
    Quote Originally Posted by Guzzler3 View Post
    OK, this is starting to really, REALLY bug me.

    My contacts are not syncing properly on my phone. I go to outlook.com and look at my contacts, everything is fine. Using desktop Outlook (MAPI connector), and again everything is find. Go to the phone, people are missing, or information is incorrect.

    I have to re-create the contact on the phone, wait a bit and look on outlook.com, then delete the old one.

    Also, when I attach a photo to the person on the phone, that photo stays on the phone. How do I get it to show up on outlook.com or on desktop Outlook.
    Outlook.com does not support contact photos. You cannot force sync with outlook.com contact. I normally force sync by adding a temporary calender entry in the phone, which triggers the sync after a few minutes.
  4. envio's Avatar
    Member

    Posts
    225 Posts
    #4  
    Quote Originally Posted by sakahn View Post
    Outlook.com does not support contact photos. You cannot force sync with outlook.com contact. I normally force sync by adding a temporary calender entry in the phone, which triggers the sync after a few minutes.
    Any changes to contacts, calendar entries, new messages etc can cause a sync to occur automatically if you have as items arrive configured. You can also manually sync whilst you are still in the People app. Tap ... > Settings > scroll to your Microsoft account, tap and hold and select sync. I do this all the time with changes to contact information.
  5. Guzzler3's Avatar
    Developer

    Posts
    941 Posts
       #5  
    I do have my my mail set as items arrive. I've also done the tap and hold and select sync.

    What's driving me bonkers is one day a contact is on my phone, then the next day it isn't. But it's still up on outlook.com, where the heck did it go, and why can't I get it back on the phone (without recreating it)?

    OH, I am not filtering the contacts at all.
    Guz

    iPhone 3G (broken)
    Blackberry 6320 (retired)
    Lumia 810 (current)

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